HappyFox Help Desk vs. Lansweeper
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 HappyFox Help Desk | Score8.3 out of 10 | N/A | HappyFox is a web-based customer support ticketing system hosted in the cloud. It helps track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system. | $29 per month per user |
 Lansweeper | Score8.5 out of 10 | N/A | Lansweeper is an IT asset management solution that provides network discovery of all connected users, devices, and software within the IT estate. Lansweeper's device recognition capabilities provide complete visibility across the entire IT estate, in one centralized IT inventory. Lansweeper automatically and continuously discovers IT assets across infrastructure — servers, laptops, desktops, virtual & cloud machines, networks devices and IoT assets— in order to… | $2,868 per year (includes 2000 assets) |
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Discounts are offered for annual and biannuall billing on per agent plans. | — | ||||||||||||||
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| Incident and problem management |
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| Self Help Community |
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| Multi-Channel Help |
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| IT Asset Management |
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| HappyFox Help Desk | Lansweeper | |
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| Likelihood to Recommend | 9.4 | 8.0 |
| Likelihood to Renew | 10.0 | 10.0 |
| Support Rating | - | 9.9 |