HappyFox Help Desk vs. TeamSupport
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 HappyFox Help Desk | Score8.3 out of 10 | N/A | HappyFox is a web-based customer support ticketing system hosted in the cloud. It helps track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system. | $29 per month per user |
 TeamSupport | Score8 out of 10 | Mid-Size Companies (51-1,000 employees) | TeamSupport is customer support software built for B2B software and technology companies. The solution offers ticket management, a customer and contact database, reporting and analytics, multi-channel support, built-in collaboration tools, and many native integrations. | $45 per month per user |
| HappyFox Help Desk | TeamSupport | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | Discounts are offered for annual and biannuall billing on per agent plans. | Pricing is based on annual billing | ||||||||||||||
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| Incident and problem management |
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| Self Help Community |
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| Multi-Channel Help |
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| HappyFox Help Desk | TeamSupport | |
|---|---|---|
| Likelihood to Recommend | 9.4 | 7.3 |
| Likelihood to Renew | 10.0 | 10.0 |
| Usability | - | 8.9 |
| Availability | - | 1.8 |
| Performance | - | 7.3 |
| Support Rating | - | 9.3 |
| In-Person Training | - | 6.4 |
| Online Training | - | 7.7 |
| Implementation Rating | - | 7.5 |
| Product Scalability | - | 1.0 |