| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 HCL Sametime | Score8 out of 10 | N/A | HCL Sametime (formerly IBM Lotus Sametime, acquired by HCL Technologies from IBM in 2018) is an enterprise-level unified communications and VoIP platform. It includes features such as instant messaging, web conferencing, voice and video integration, telephony capabilities, and presence information. | N/A |
 Webex App | Score8.3 out of 10 | N/A | The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work. | $0 user/month |
| HCL Sametime | Webex App | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| HCL Sametime | Webex App | |
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| Considered Both Products | No answer on this topic | Chose Webex App It has far more features available, at a lower price, with a great multi-platform capability and guarantees an always-on utilization Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Webex App - Worldwide used by companies - It is very useful for remote access (for network supporters) - It is perfect for environments where the network has Cisco devices, it doesn't mean that other brands aren't suitable. - You can record the meetings, and training and use them for a … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
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| VoIP system collaboration |
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| HCL Sametime | Webex App | |
|---|---|---|
| Likelihood to Recommend | 7.0 | 9.0 |
| Likelihood to Renew | 10.0 | 9.0 |
| Usability | 8.6 | 8.9 |
| Availability | 10.0 | 8.0 |
| Performance | 9.0 | 9.9 |
| Support Rating | 8.3 | 8.2 |
| In-Person Training | - | 8.2 |
| Online Training | - | 8.5 |
| Implementation Rating | - | 6.0 |
| Configurability | - | 6.5 |
| Ease of integration | 9.0 | 9.0 |
| Product Scalability | 10.0 | 7.1 |
| Vendor post-sale | - | 9.0 |
| Vendor pre-sale | - | 8.0 |
