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HubSpot CRM vs. Ontraport

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HubSpot CRM

5,030 Reviews and Ratings

Ontraport

42 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HubSpot CRM

    Score8.3 out of 10
    		N/AHubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…

    $0

    Per Month [Unlimited Users]

    Ontraport

    Score9 out of 10
    		N/AONTRAPORT offers customer relations management services that help with content management (creating and hosting webpages), lead tracking, traditional marketing approaches (e-mail, SMS, social media, direct mail), managing online payments, and workflow automation.

    $29

    per month

    Pricing
    HubSpot CRMOntraport
    Editions & Modules
    Free Forever
    $0
    Per Month [Unlimited Users]
    CRM Bundle
    $50
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    HubSpot CRMOntraport
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Ontraport offers a variety of plans to choose from based on the features needed. Pricing adjusts with the number of contacts in the database and users in the account. Monthly or annual plans are available, and all plans start with a 14-day free trial. Ontraport offers a Done-With-You Setup and Training Package for getting set up in the account quickly. Users can also access a free video library with step-by-step instructions on getting started and using every feature of the platform.
    More Pricing Information
    Community Pulse
    HubSpot CRMOntraport
    Considered Both Products
    HubSpot
    No answer on this topic
    Ontraport
    Charles Kirkland
    Founder in Marketing at Kirkland Media Group (Marketing and Advertising, 1-10 employees)
    Chose Ontraport
    They are all different. HubSpot is great but doesn't have the checkout and sales tools. Active Campaign Rocks, but it doesn't have sales and checkouts. Infusionsoft has everything like Ontraport but the support is not where it should be and you have to invest in 3rd party addon …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    HubSpot CRMOntraport
    Sales Force Automation
    Comparison of Sales Force Automation features of HubSpot CRM and Ontraport
    Feature
    HubSpot CRM
    7.5
    1588 Ratings
    Ontraport
    -
    Ratings
    Customer data management / contact management8.71530 Ratings00 Ratings
    Workflow management6.51501 Ratings00 Ratings
    Territory management4.9184 Ratings00 Ratings
    Opportunity management7.61434 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.71545 Ratings00 Ratings
    Contract management7.9185 Ratings00 Ratings
    Quote & order management7.61048 Ratings00 Ratings
    Interaction tracking8.61489 Ratings00 Ratings
    Channel / partner relationship management8.2186 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of HubSpot CRM and Ontraport
    Feature
    HubSpot CRM
    7.8
    1059 Ratings
    Ontraport
    -
    Ratings
    Case management8.6985 Ratings00 Ratings
    Call center management6.1854 Ratings00 Ratings
    Help desk management8.7907 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of HubSpot CRM and Ontraport
    Feature
    HubSpot CRM
    7.3
    1398 Ratings
    Ontraport
    -
    Ratings
    Lead management7.81319 Ratings00 Ratings
    Email marketing6.91330 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of HubSpot CRM and Ontraport
    Feature
    HubSpot CRM
    8.0
    1449 Ratings
    Ontraport
    -
    Ratings
    Task management9.21391 Ratings00 Ratings
    Billing and invoicing management7.6722 Ratings00 Ratings
    Reporting7.21282 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of HubSpot CRM and Ontraport
    Feature
    HubSpot CRM
    7.1
    1418 Ratings
    Ontraport
    -
    Ratings
    Forecasting7.01118 Ratings00 Ratings
    Pipeline visualization7.01347 Ratings00 Ratings
    Customizable reports7.21307 Ratings00 Ratings
    Customization
    Comparison of Customization features of HubSpot CRM and Ontraport
    Feature
    HubSpot CRM
    6.7
    1354 Ratings
    Ontraport
    -
    Ratings
    Custom fields7.81327 Ratings00 Ratings
    Custom objects5.21153 Ratings00 Ratings
    Scripting environment6.3132 Ratings00 Ratings
    API for custom integration7.6943 Ratings00 Ratings
    Security
    Comparison of Security features of HubSpot CRM and Ontraport
    Feature
    HubSpot CRM
    7.9
    1311 Ratings
    Ontraport
    -
    Ratings
    Single sign-on capability8.01172 Ratings00 Ratings
    Role-based user permissions7.81248 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of HubSpot CRM and Ontraport
    Feature
    HubSpot CRM
    5.6
    896 Ratings
    Ontraport
    -
    Ratings
    Social data5.5878 Ratings00 Ratings
    Social engagement5.8868 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of HubSpot CRM and Ontraport
    Feature
    HubSpot CRM
    8.1
    1004 Ratings
    Ontraport
    -
    Ratings
    Marketing automation6.7997 Ratings00 Ratings
    Compensation management9.4655 Ratings00 Ratings
    Platform
    Comparison of Platform features of HubSpot CRM and Ontraport
    Feature
    HubSpot CRM
    8.2
    1191 Ratings
    Ontraport
    -
    Ratings
    Mobile access8.21191 Ratings00 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of HubSpot CRM and Ontraport
    Feature
    HubSpot CRM
    -
    Ratings
    Ontraport
    9.0
    17 Ratings
    WYSIWYG email editor00 Ratings8.216 Ratings
    Dynamic content00 Ratings10.014 Ratings
    Ability to test dynamic content00 Ratings8.37 Ratings
    Landing pages00 Ratings10.016 Ratings
    A/B testing00 Ratings9.912 Ratings
    Mobile optimization00 Ratings8.410 Ratings
    Email deliverability reporting00 Ratings6.016 Ratings
    List management00 Ratings10.016 Ratings
    Triggered drip sequences00 Ratings9.813 Ratings
    Lead Management
    Comparison of Lead Management features of HubSpot CRM and Ontraport
    Feature
    HubSpot CRM
    -
    Ratings
    Ontraport
    5.5
    17 Ratings
    Lead nurturing automation00 Ratings7.115 Ratings
    Lead scoring and grading00 Ratings2.413 Ratings
    Data quality management00 Ratings2.614 Ratings
    Automated sales alerts and tasks00 Ratings10.016 Ratings
    Campaign Management
    Comparison of Campaign Management features of HubSpot CRM and Ontraport
    Feature
    HubSpot CRM
    -
    Ratings
    Ontraport
    7.7
    8 Ratings
    Calendaring00 Ratings6.25 Ratings
    Event/webinar marketing00 Ratings9.38 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of HubSpot CRM and Ontraport
    Feature
    HubSpot CRM
    -
    Ratings
    Ontraport
    7.1
    4 Ratings
    Social sharing and campaigns00 Ratings7.13 Ratings
    Social profile integration00 Ratings7.24 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of HubSpot CRM and Ontraport
    Feature
    HubSpot CRM
    -
    Ratings
    Ontraport
    9.3
    16 Ratings
    Dashboards00 Ratings10.015 Ratings
    Standard reports00 Ratings8.012 Ratings
    Custom reports00 Ratings10.010 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of HubSpot CRM and Ontraport
    Feature
    HubSpot CRM
    -
    Ratings
    Ontraport
    7.3
    15 Ratings
    API00 Ratings3.011 Ratings
    Role-based workflow & approvals00 Ratings9.09 Ratings
    Customizability00 Ratings10.013 Ratings
    Integration with Salesforce.com00 Ratings7.31 Ratings
    Integration with Microsoft Dynamics CRM00 Ratings7.31 Ratings
    Integration with SugarCRM00 Ratings7.31 Ratings
    User Ratings
    HubSpot CRMOntraport
    Likelihood to Recommend
    7.5
    (1632 ratings)
    10.0
    (20 ratings)
    Likelihood to Renew
    9.3
    (29 ratings)
    9.1
    (8 ratings)
    Usability
    7.1
    (1480 ratings)
    7.8
    (3 ratings)
    Performance
    -
    (0 ratings)
    7.7
    (4 ratings)
    Support Rating
    7.1
    (23 ratings)
    9.0
    (3 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    8.1
    (8 ratings)
    9.1
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (1 ratings)