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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Infor CRM

    Score6 out of 10
    N/AInfor CRM delivers tools for individuals, teams, and companies focused on increasing sales performance and the insights to optimize sales, marketing, and service strategy and execution. Infor CRM provides sales teams with rich customer information from interactions and transactions across the business and accommodates the modern flexible workforce with multiple access methods. Robust process automation capabilities enable efficiencies and the application of best practices across sales…N/A

    Pipedrive

    Score8.6 out of 10
    N/APipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.

    $24

    per month per seat

    Pricing
    Infor CRMPipedrive
    Editions & Modules
    No answers on this topic
    Essential
    $24
    per month per seat
    Advanced
    $49
    per month per seat
    Professional
    $69
    per month per seat
    Power
    $79
    per month per seat
    Enterprise
    $129
    per month per seat
    Offerings
    Pricing Offerings
    Infor CRMPipedrive
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Monthly plans are available. The Essentials monthly plan at $24 per month.
    More Pricing Information
    Community Pulse
    Infor CRMPipedrive
    Considered Both Products
    Infor
    No answer on this topic
    Pipedrive Inc.
    Chose Pipedrive
    Pipedrive is extremely lightweight, but extremely powerful as you get deeper into it. My 61 year old father will use it, when he won't even use email on desktop. Pipedrive is inexpensive and easy to adopt. It's also easy to adapt, adding custom fields, deal stages, and other …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Infor CRMPipedrive
    Sales Force Automation
    Comparison of Sales Force Automation features of Infor CRM and Pipedrive
    Feature
    Infor CRM
    7.8
    9 Ratings
    Pipedrive
    6.7
    61 Ratings
    Customer data management / contact management8.48 Ratings7.717 Ratings
    Workflow management10.07 Ratings5.714 Ratings
    Territory management5.46 Ratings6.09 Ratings
    Opportunity management8.46 Ratings8.359 Ratings
    Integration with email client (e.g., Outlook or Gmail)5.48 Ratings8.057 Ratings
    Contract management5.74 Ratings5.010 Ratings
    Quote & order management7.34 Ratings5.08 Ratings
    Interaction tracking10.08 Ratings8.014 Ratings
    Channel / partner relationship management10.08 Ratings6.711 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Infor CRM and Pipedrive
    Feature
    Infor CRM
    8.3
    4 Ratings
    Pipedrive
    2.9
    7 Ratings
    Case management10.03 Ratings4.76 Ratings
    Call center management5.03 Ratings1.15 Ratings
    Help desk management10.03 Ratings3.16 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Infor CRM and Pipedrive
    Feature
    Infor CRM
    2.5
    8 Ratings
    Pipedrive
    6.0
    42 Ratings
    Lead management3.97 Ratings5.742 Ratings
    Email marketing1.06 Ratings6.46 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Infor CRM and Pipedrive
    Feature
    Infor CRM
    4.2
    7 Ratings
    Pipedrive
    6.0
    60 Ratings
    Task management7.17 Ratings7.757 Ratings
    Billing and invoicing management3.61 Ratings4.15 Ratings
    Reporting2.15 Ratings6.156 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Infor CRM and Pipedrive
    Feature
    Infor CRM
    4.2
    8 Ratings
    Pipedrive
    6.8
    62 Ratings
    Forecasting3.64 Ratings6.313 Ratings
    Pipeline visualization7.05 Ratings8.062 Ratings
    Customizable reports2.18 Ratings6.110 Ratings
    Customization
    Comparison of Customization features of Infor CRM and Pipedrive
    Feature
    Infor CRM
    8.6
    9 Ratings
    Pipedrive
    4.8
    58 Ratings
    Custom fields10.09 Ratings5.458 Ratings
    Custom objects7.07 Ratings6.048 Ratings
    Scripting environment7.24 Ratings1.04 Ratings
    API for custom integration10.06 Ratings6.741 Ratings
    Security
    Comparison of Security features of Infor CRM and Pipedrive
    Feature
    Infor CRM
    10.0
    8 Ratings
    Pipedrive
    5.9
    56 Ratings
    Single sign-on capability10.06 Ratings6.112 Ratings
    Role-based user permissions10.06 Ratings5.754 Ratings
    Social CRM
    Comparison of Social CRM features of Infor CRM and Pipedrive
    Feature
    Infor CRM
    3.5
    2 Ratings
    Pipedrive
    1.1
    5 Ratings
    Social data4.02 Ratings1.15 Ratings
    Social engagement3.02 Ratings1.15 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Infor CRM and Pipedrive
    Feature
    Infor CRM
    2.9
    4 Ratings
    Pipedrive
    3.6
    7 Ratings
    Marketing automation3.04 Ratings3.67 Ratings
    Compensation management2.71 Ratings3.54 Ratings
    Platform
    Comparison of Platform features of Infor CRM and Pipedrive
    Feature
    Infor CRM
    5.0
    4 Ratings
    Pipedrive
    7.4
    55 Ratings
    Mobile access5.04 Ratings7.455 Ratings
    User Ratings
    Infor CRMPipedrive
    Likelihood to Recommend
    9.0
    (17 ratings)
    7.6
    (65 ratings)
    Likelihood to Renew
    9.0
    (8 ratings)
    8.0
    (3 ratings)
    Usability
    7.8
    (4 ratings)
    9.7
    (18 ratings)
    Availability
    9.0
    (1 ratings)
    8.2
    (1 ratings)
    Support Rating
    8.0
    (1 ratings)
    8.5
    (15 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (1 ratings)