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Infor CRM vs. Salesforce Marketing Cloud

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Infor CRM

34 Reviews and Ratings

Salesforce Marketing Cloud

1,398 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Infor CRM

    Score6 out of 10
    		N/AInfor CRM delivers tools for individuals, teams, and companies focused on increasing sales performance and the insights to optimize sales, marketing, and service strategy and execution. Infor CRM provides sales teams with rich customer information from interactions and transactions across the business and accommodates the modern flexible workforce with multiple access methods. Robust process automation capabilities enable efficiencies and the application of best practices across sales…N/A

    Salesforce Marketing Cloud

    Score8.1 out of 10
    		N/AMarketing Cloud is an AI-powered, cloud-based digital marketing platform within the Salesforce Customer 360 ecosystem. Marketers can segment their audience, deliver personalized messages, track campaign performance, engage leads and accounts, and optimize strategies based on real-time insights.

    $1,250

    per month per installation

    Pricing
    Infor CRMSalesforce Marketing Cloud
    Editions & Modules
    No answers on this topic
    Account Engagement
    $1,250
    per month
    Engagement
    $1,250
    per month
    Intelligence
    $3,000
    per month
    Loyalty Management
    $20,000
    per month
    Personalization
    $100,000
    per year
    Data Cloud for Marketing
    $108,000
    per year
    Offerings
    Pricing Offerings
    Infor CRMSalesforce Marketing Cloud
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Infor CRMSalesforce Marketing Cloud
    Sales Force Automation
    Comparison of Sales Force Automation features of Infor CRM and Salesforce Marketing Cloud
    Feature
    Infor CRM
    7.8
    9 Ratings
    Salesforce Marketing Cloud
    -
    Ratings
    Customer data management / contact management8.48 Ratings00 Ratings
    Workflow management10.07 Ratings00 Ratings
    Territory management5.46 Ratings00 Ratings
    Opportunity management8.46 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)5.48 Ratings00 Ratings
    Contract management5.74 Ratings00 Ratings
    Quote & order management7.34 Ratings00 Ratings
    Interaction tracking10.08 Ratings00 Ratings
    Channel / partner relationship management10.08 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Infor CRM and Salesforce Marketing Cloud
    Feature
    Infor CRM
    8.3
    4 Ratings
    Salesforce Marketing Cloud
    -
    Ratings
    Case management10.03 Ratings00 Ratings
    Call center management5.03 Ratings00 Ratings
    Help desk management10.03 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Infor CRM and Salesforce Marketing Cloud
    Feature
    Infor CRM
    2.5
    8 Ratings
    Salesforce Marketing Cloud
    -
    Ratings
    Lead management3.97 Ratings00 Ratings
    Email marketing1.06 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Infor CRM and Salesforce Marketing Cloud
    Feature
    Infor CRM
    4.2
    7 Ratings
    Salesforce Marketing Cloud
    -
    Ratings
    Task management7.17 Ratings00 Ratings
    Billing and invoicing management3.61 Ratings00 Ratings
    Reporting2.15 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Infor CRM and Salesforce Marketing Cloud
    Feature
    Infor CRM
    4.2
    8 Ratings
    Salesforce Marketing Cloud
    -
    Ratings
    Forecasting3.64 Ratings00 Ratings
    Pipeline visualization7.05 Ratings00 Ratings
    Customizable reports2.18 Ratings00 Ratings
    Customization
    Comparison of Customization features of Infor CRM and Salesforce Marketing Cloud
    Feature
    Infor CRM
    8.6
    9 Ratings
    Salesforce Marketing Cloud
    -
    Ratings
    Custom fields10.09 Ratings00 Ratings
    Custom objects7.07 Ratings00 Ratings
    Scripting environment7.24 Ratings00 Ratings
    API for custom integration10.06 Ratings00 Ratings
    Security
    Comparison of Security features of Infor CRM and Salesforce Marketing Cloud
    Feature
    Infor CRM
    10.0
    8 Ratings
    Salesforce Marketing Cloud
    -
    Ratings
    Single sign-on capability10.06 Ratings00 Ratings
    Role-based user permissions10.06 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Infor CRM and Salesforce Marketing Cloud
    Feature
    Infor CRM
    3.5
    2 Ratings
    Salesforce Marketing Cloud
    -
    Ratings
    Social data4.02 Ratings00 Ratings
    Social engagement3.02 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Infor CRM and Salesforce Marketing Cloud
    Feature
    Infor CRM
    2.9
    4 Ratings
    Salesforce Marketing Cloud
    -
    Ratings
    Marketing automation3.04 Ratings00 Ratings
    Compensation management2.71 Ratings00 Ratings
    Platform
    Comparison of Platform features of Infor CRM and Salesforce Marketing Cloud
    Feature
    Infor CRM
    5.0
    4 Ratings
    Salesforce Marketing Cloud
    -
    Ratings
    Mobile access5.04 Ratings00 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Infor CRM and Salesforce Marketing Cloud
    Feature
    Infor CRM
    -
    Ratings
    Salesforce Marketing Cloud
    7.9
    167 Ratings
    WYSIWYG email editor00 Ratings8.1118 Ratings
    Dynamic content00 Ratings7.6149 Ratings
    Ability to test dynamic content00 Ratings7.7108 Ratings
    Landing pages00 Ratings7.8117 Ratings
    A/B testing00 Ratings7.9147 Ratings
    Mobile optimization00 Ratings7.3107 Ratings
    Email deliverability reporting00 Ratings8.2128 Ratings
    List management00 Ratings8.6125 Ratings
    Triggered drip sequences00 Ratings8.191 Ratings
    Lead Management
    Comparison of Lead Management features of Infor CRM and Salesforce Marketing Cloud
    Feature
    Infor CRM
    -
    Ratings
    Salesforce Marketing Cloud
    8.3
    121 Ratings
    Lead nurturing automation00 Ratings8.3107 Ratings
    Lead scoring and grading00 Ratings8.3108 Ratings
    Data quality management00 Ratings8.1113 Ratings
    Automated sales alerts and tasks00 Ratings8.699 Ratings
    Campaign Management
    Comparison of Campaign Management features of Infor CRM and Salesforce Marketing Cloud
    Feature
    Infor CRM
    -
    Ratings
    Salesforce Marketing Cloud
    7.8
    111 Ratings
    Calendaring00 Ratings8.3100 Ratings
    Event/webinar marketing00 Ratings7.394 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Infor CRM and Salesforce Marketing Cloud
    Feature
    Infor CRM
    -
    Ratings
    Salesforce Marketing Cloud
    8.2
    85 Ratings
    Social sharing and campaigns00 Ratings8.480 Ratings
    Social profile integration00 Ratings8.036 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Infor CRM and Salesforce Marketing Cloud
    Feature
    Infor CRM
    -
    Ratings
    Salesforce Marketing Cloud
    8.2
    121 Ratings
    Dashboards00 Ratings8.4115 Ratings
    Standard reports00 Ratings8.4120 Ratings
    Custom reports00 Ratings7.997 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Infor CRM and Salesforce Marketing Cloud
    Feature
    Infor CRM
    -
    Ratings
    Salesforce Marketing Cloud
    7.6
    121 Ratings
    API00 Ratings7.087 Ratings
    Role-based workflow & approvals00 Ratings7.586 Ratings
    Customizability00 Ratings7.4108 Ratings
    Integration with Salesforce.com00 Ratings8.3110 Ratings
    Integration with Microsoft Dynamics CRM00 Ratings8.713 Ratings
    Integration with SugarCRM00 Ratings7.610 Ratings
    Third-party software integrations00 Ratings6.921 Ratings
    User Ratings
    Infor CRMSalesforce Marketing Cloud
    Likelihood to Recommend
    9.0
    (17 ratings)
    8.1
    (325 ratings)
    Likelihood to Renew
    9.0
    (8 ratings)
    8.1
    (114 ratings)
    Usability
    7.8
    (4 ratings)
    4.1
    (35 ratings)
    Availability
    9.0
    (1 ratings)
    10.0
    (11 ratings)
    Performance
    -
    (0 ratings)
    9.6
    (9 ratings)
    Support Rating
    8.0
    (1 ratings)
    7.0
    (36 ratings)
    In-Person Training
    -
    (0 ratings)
    5.0
    (4 ratings)
    Online Training
    -
    (0 ratings)
    8.1
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    3.0
    (17 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    5.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    7.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    7.6
    (34 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.0
    (3 ratings)