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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Infor CRM

    Score6 out of 10
    N/AInfor CRM delivers tools for individuals, teams, and companies focused on increasing sales performance and the insights to optimize sales, marketing, and service strategy and execution. Infor CRM provides sales teams with rich customer information from interactions and transactions across the business and accommodates the modern flexible workforce with multiple access methods. Robust process automation capabilities enable efficiencies and the application of best practices across sales…N/A

    Zoho CRM

    Score8.7 out of 10
    N/AZoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module.

    $14

    per month

    Pricing
    Infor CRMZoho CRM
    Editions & Modules
    No answers on this topic
    Standard
    $14.00
    Per User/Per Month
    Professional
    $23.00
    Per User/Per Month
    Enterprise
    $40.00
    Per User/Per Month
    Ultimate
    $52.00
    Per User/Per Month
    Plus
    $57.00
    Per User/Per Month
    Offerings
    Pricing Offerings
    Infor CRMZoho CRM
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup fee$14 /user/month
    Additional Details——
    More Pricing Information
    Features
    Infor CRMZoho CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Infor CRM and Zoho CRM
    Feature
    Infor CRM
    7.8
    9 Ratings
    Zoho CRM
    8.5
    288 Ratings
    Customer data management / contact management8.48 Ratings8.5279 Ratings
    Workflow management10.07 Ratings8.3266 Ratings
    Territory management5.46 Ratings8.8196 Ratings
    Opportunity management8.46 Ratings8.7253 Ratings
    Integration with email client (e.g., Outlook or Gmail)5.48 Ratings8.8248 Ratings
    Contract management5.74 Ratings8.8203 Ratings
    Quote & order management7.34 Ratings8.1203 Ratings
    Interaction tracking10.08 Ratings8.1249 Ratings
    Channel / partner relationship management10.08 Ratings8.4192 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Infor CRM and Zoho CRM
    Feature
    Infor CRM
    8.3
    4 Ratings
    Zoho CRM
    8.4
    221 Ratings
    Case management10.03 Ratings8.5213 Ratings
    Call center management5.03 Ratings8.1172 Ratings
    Help desk management10.03 Ratings8.5189 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Infor CRM and Zoho CRM
    Feature
    Infor CRM
    2.5
    8 Ratings
    Zoho CRM
    8.6
    266 Ratings
    Lead management3.97 Ratings8.6261 Ratings
    Email marketing1.06 Ratings8.5219 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Infor CRM and Zoho CRM
    Feature
    Infor CRM
    4.2
    7 Ratings
    Zoho CRM
    8.5
    263 Ratings
    Task management7.17 Ratings8.5248 Ratings
    Billing and invoicing management3.61 Ratings8.3180 Ratings
    Reporting2.15 Ratings8.5242 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Infor CRM and Zoho CRM
    Feature
    Infor CRM
    4.2
    8 Ratings
    Zoho CRM
    8.5
    258 Ratings
    Forecasting3.64 Ratings8.5216 Ratings
    Pipeline visualization7.05 Ratings8.4235 Ratings
    Customizable reports2.18 Ratings8.6249 Ratings
    Customization
    Comparison of Customization features of Infor CRM and Zoho CRM
    Feature
    Infor CRM
    8.6
    9 Ratings
    Zoho CRM
    8.3
    277 Ratings
    Custom fields10.09 Ratings8.4275 Ratings
    Custom objects7.07 Ratings8.2222 Ratings
    Scripting environment7.24 Ratings8.3178 Ratings
    API for custom integration10.06 Ratings8.4203 Ratings
    Security
    Comparison of Security features of Infor CRM and Zoho CRM
    Feature
    Infor CRM
    10.0
    8 Ratings
    Zoho CRM
    8.4
    266 Ratings
    Single sign-on capability10.06 Ratings8.4231 Ratings
    Role-based user permissions10.06 Ratings8.5261 Ratings
    Social CRM
    Comparison of Social CRM features of Infor CRM and Zoho CRM
    Feature
    Infor CRM
    3.5
    2 Ratings
    Zoho CRM
    8.4
    165 Ratings
    Social data4.02 Ratings8.3164 Ratings
    Social engagement3.02 Ratings8.4156 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Infor CRM and Zoho CRM
    Feature
    Infor CRM
    2.9
    4 Ratings
    Zoho CRM
    8.7
    210 Ratings
    Marketing automation3.04 Ratings8.7207 Ratings
    Compensation management2.71 Ratings8.6138 Ratings
    Platform
    Comparison of Platform features of Infor CRM and Zoho CRM
    Feature
    Infor CRM
    5.0
    4 Ratings
    Zoho CRM
    8.7
    230 Ratings
    Mobile access5.04 Ratings8.7230 Ratings
    User Ratings
    Infor CRMZoho CRM
    Likelihood to Recommend
    9.0
    (17 ratings)
    8.6
    (312 ratings)
    Likelihood to Renew
    9.0
    (8 ratings)
    7.6
    (42 ratings)
    Usability
    7.8
    (4 ratings)
    7.8
    (172 ratings)
    Availability
    9.0
    (1 ratings)
    8.8
    (7 ratings)
    Performance
    -
    (0 ratings)
    8.5
    (8 ratings)
    Support Rating
    8.0
    (1 ratings)
    6.1
    (69 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    5.5
    (8 ratings)
    Implementation Rating
    -
    (0 ratings)
    5.6
    (16 ratings)
    Configurability
    -
    (0 ratings)
    5.1
    (114 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.5
    (21 ratings)
    Ease of integration
    -
    (0 ratings)
    7.2
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    5.7
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    8.3
    (7 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.7
    (13 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.8
    (13 ratings)