Kissmetrics vs. Optimal
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Kissmetrics | Score9.6 out of 10 | Mid-Size Companies (51-1,000 employees) | Kissmetrics is a customer engagement automation platform. This solution includes behavioral analytics, segmentation, and email campaign automation. | $150 per month |
 Optimal | Score9 out of 10 | N/A | Optimal Workshop, a company in New Zealand, offers their suite of user research tools on a subscription basis, including the Treejack information architecture tool, OptimalSort card sorting test, Chalkmark first-click testing, and other tools. | $2,388 per year |
| Kissmetrics | Optimal | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | $1,500 per installation | No setup fee | ||||||||||||||
| Additional Details | What are Monthly Tracked People? Monthly Tracked People are unique visitors that engage in an Event on your website or with your product, that gets tracked by you in Kissmetrics. Monthly Tracked People can be anonymous or identified. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Kissmetrics | Optimal | |
|---|---|---|
| Likelihood to Recommend | 8.9 | 9.0 |
| Likelihood to Renew | 7.4 | - |
| Usability | 7.1 | 8.0 |
| Availability | 8.3 | - |
| Performance | 8.5 | - |
| Support Rating | 9.0 | 8.9 |
| In-Person Training | 9.1 | - |
| Online Training | 8.6 | - |
| Implementation Rating | 7.3 | - |