Less Annoying CRM vs. Sugar Sell (SugarCRM)
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Less Annoying CRM | Score9.7 out of 10 | N/A | Less Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads. | $15 per month per user |
Sugar Sell (SugarCRM) | Score5.2 out of 10 | N/A | Sugar Sell from SugarCRM is a collaborative CRM, allowing users to track and monitor activities, map each customer’s journey. Sugar Sell replaces former editions of the SugarCRM product, including the SugarCRM Community Edition, the open source edition, which is discontinued. | $19 per month per user (3 users minimum, billed annually) |
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | The system is $15 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends. | — | ||||||||||||||
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| Sales Force Automation |
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| Customer Service & Support |
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| Marketing Automation |
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| CRM Project Management |
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| CRM Reporting & Analytics |
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| Customization |
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| Integrations with 3rd-party Software |
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| Security |
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| Less Annoying CRM | Sugar Sell (SugarCRM) | |
|---|---|---|
| Likelihood to Recommend | 10.0 | 2.0 |
| Likelihood to Renew | 9.1 | 8.2 |
| Usability | 10.0 | 3.0 |
| Availability | - | 10.0 |
| Performance | - | 10.0 |
| Support Rating | 9.4 | 9.1 |
| In-Person Training | - | 9.0 |
| Online Training | - | 8.0 |
| Implementation Rating | 9.1 | 9.0 |
| Configurability | - | 10.0 |
| Ease of integration | - | 10.0 |
| Product Scalability | - | 9.0 |
| Vendor post-sale | - | 9.0 |
| Vendor pre-sale | - | 9.0 |