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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Less Annoying CRM

    Score9.7 out of 10
    N/ALess Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads.

    $15

    per month per user

    Zoho CRM

    Score8.7 out of 10
    N/AZoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module.

    $14

    per month

    Pricing
    Less Annoying CRMZoho CRM
    Editions & Modules
    Always
    $15
    per month per user
    Standard
    $14.00
    Per User/Per Month
    Professional
    $23.00
    Per User/Per Month
    Enterprise
    $40.00
    Per User/Per Month
    Ultimate
    $52.00
    Per User/Per Month
    Plus
    $57.00
    Per User/Per Month
    Offerings
    Pricing Offerings
    Less Annoying CRMZoho CRM
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$14 /user/month
    Additional DetailsThe system is $15 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.—
    More Pricing Information
    Community Pulse
    Less Annoying CRMZoho CRM
    Considered Both Products
    Less Annoying CRM
    Chose Less Annoying CRM
    Less Annoying CRM has such a small learning curve compared to all of the others.
    Incentivized
    Chose Less Annoying CRM
    Less Annoying CRM is so much easier to use and is at least as powerful if not more in the areas that matter to me as a small business owner. The way you do things in Less Annoying CRM are the ways that common sense would dictate you do them. It doesn't overcomplicate things …
    Incentivized
    Chose Less Annoying CRM
    ease of use, fixed monthly fee, customer support
    Incentivized
    Chose Less Annoying CRM
    Less Annoying CRM is easier to use than all of the CRMs that I listed here, but I’m sure all those other ones have a place for those companies and I’m sure that they optimize the data flow and all that other good stuff. Frankly, Less Annoying CRM is just so much easier and …
    Incentivized
    Chose Less Annoying CRM
    LAC Is non-bloatware, I dod not need the whole house, just the kitchen sink!
    Incentivized
    Chose Less Annoying CRM
    LACRM is definitely the superior choice in all areas.
    Incentivized
    Chose Less Annoying CRM
    I didn't use other platforms long - they required too much learning from me and presented a sense of overwhelm that drove me back to my spreadsheets. Less Annoying CRM was easy from the beginning. It says what it is on the tin.
    Incentivized
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Less Annoying CRMZoho CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Less Annoying CRM and Zoho CRM
    Feature
    Less Annoying CRM
    9.2
    49 Ratings
    Zoho CRM
    8.5
    288 Ratings
    Customer data management / contact management10.048 Ratings8.5279 Ratings
    Workflow management8.541 Ratings8.3266 Ratings
    Territory management8.819 Ratings8.7196 Ratings
    Opportunity management10.036 Ratings8.7253 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.939 Ratings8.8248 Ratings
    Contract management9.019 Ratings8.7203 Ratings
    Quote & order management8.815 Ratings8.1203 Ratings
    Interaction tracking10.033 Ratings8.1249 Ratings
    Channel / partner relationship management9.119 Ratings8.4192 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Less Annoying CRM and Zoho CRM
    Feature
    Less Annoying CRM
    10.0
    41 Ratings
    Zoho CRM
    8.4
    221 Ratings
    Case management10.036 Ratings8.5213 Ratings
    Help desk management10.037 Ratings8.5189 Ratings
    Call center management00 Ratings8.1172 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Less Annoying CRM and Zoho CRM
    Feature
    Less Annoying CRM
    8.8
    29 Ratings
    Zoho CRM
    8.6
    266 Ratings
    Lead management8.928 Ratings8.6261 Ratings
    Email marketing8.616 Ratings8.5219 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Less Annoying CRM and Zoho CRM
    Feature
    Less Annoying CRM
    9.0
    40 Ratings
    Zoho CRM
    8.5
    263 Ratings
    Task management10.039 Ratings8.5248 Ratings
    Reporting8.128 Ratings8.5242 Ratings
    Billing and invoicing management00 Ratings8.3180 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Less Annoying CRM and Zoho CRM
    Feature
    Less Annoying CRM
    9.1
    27 Ratings
    Zoho CRM
    8.5
    258 Ratings
    Forecasting9.213 Ratings8.5216 Ratings
    Pipeline visualization9.024 Ratings8.4235 Ratings
    Customizable reports9.020 Ratings8.6249 Ratings
    Customization
    Comparison of Customization features of Less Annoying CRM and Zoho CRM
    Feature
    Less Annoying CRM
    9.0
    41 Ratings
    Zoho CRM
    8.3
    277 Ratings
    Custom fields9.140 Ratings8.4275 Ratings
    Scripting environment8.97 Ratings8.3178 Ratings
    API for custom integration9.16 Ratings8.4203 Ratings
    Custom objects00 Ratings8.2222 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Less Annoying CRM and Zoho CRM
    Feature
    Less Annoying CRM
    8.2
    5 Ratings
    Zoho CRM
    8.7
    210 Ratings
    Marketing automation8.25 Ratings8.7207 Ratings
    Compensation management00 Ratings8.6138 Ratings
    Platform
    Comparison of Platform features of Less Annoying CRM and Zoho CRM
    Feature
    Less Annoying CRM
    9.6
    26 Ratings
    Zoho CRM
    8.7
    230 Ratings
    Mobile access9.626 Ratings8.7230 Ratings
    Security
    Comparison of Security features of Less Annoying CRM and Zoho CRM
    Feature
    Less Annoying CRM
    9.9
    25 Ratings
    Zoho CRM
    8.4
    266 Ratings
    Role-based user permissions9.925 Ratings8.5261 Ratings
    Single sign-on capability00 Ratings8.4231 Ratings
    Social CRM
    Comparison of Social CRM features of Less Annoying CRM and Zoho CRM
    Feature
    Less Annoying CRM
    -
    Ratings
    Zoho CRM
    8.4
    165 Ratings
    Social data00 Ratings8.3164 Ratings
    Social engagement00 Ratings8.4156 Ratings
    User Ratings
    Less Annoying CRMZoho CRM
    Likelihood to Recommend
    10.0
    (49 ratings)
    8.6
    (312 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    7.6
    (42 ratings)
    Usability
    10.0
    (35 ratings)
    7.8
    (172 ratings)
    Availability
    -
    (0 ratings)
    8.8
    (7 ratings)
    Performance
    -
    (0 ratings)
    8.5
    (8 ratings)
    Support Rating
    9.4
    (29 ratings)
    6.1
    (69 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    5.5
    (8 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    5.6
    (16 ratings)
    Configurability
    -
    (0 ratings)
    5.1
    (114 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.5
    (21 ratings)
    Ease of integration
    -
    (0 ratings)
    7.2
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    5.7
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    8.3
    (7 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.7
    (13 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.8
    (13 ratings)