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Blackbaud Luminate Online vs. Salesforce Nonprofit Cloud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Blackbaud Luminate Online

    Score3.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Luminate Online aims to help non-profits engage more effectively with supporters and raise more money by enabling integrated campaigns for digital, social and mobile channels. According to the vendor, Luminate Online helps non-profits: Better understand online supporters Make the right ask at the right time Launch creative fundraising campaigns Automated campaigns stimulate engagement and action through targeted welcome messages with personalized…N/A

    Salesforce Nonprofit Cloud

    Score9 out of 10
    N/ASalesforce for Nonprofits, the Salesforce.org Nonprofit Cloud, is a nonprofit constituent relationship management platform from Salesforce, which supports constituent engagement, fundraising, and grants. Nonprofit editions contain Salesforce Lightning Edition along with the former Nonprofit Success Pack (NPSP) combined.

    $36

    per month per user

    Pricing
    Blackbaud Luminate OnlineSalesforce Nonprofit Cloud
    Editions & Modules
    No answers on this topic
    Sales Cloud - EE
    $36
    per month per user
    Sales + Service Cloud - EE
    $48
    per month (billed annually) per user
    Nonprofit Cloud - EE
    $60
    per month (billed annually) per user
    Nonprofit Cloud - UE
    Contact
    Offerings
    Pricing Offerings
    Blackbaud Luminate OnlineSalesforce Nonprofit Cloud
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsLuminate Online is priced based on the number of email addresses on file, modules used and service plan. Our peer to peer offering, TeamRaiser, has a transactional, shared success pricing model.—
    More Pricing Information
    Community Pulse
    Blackbaud Luminate OnlineSalesforce Nonprofit Cloud
    Considered Both Products
    Blackbaud
    No answer on this topic
    Salesforce
    Chose Salesforce Nonprofit Cloud
    Salesforce for Nonprofits is much more flexible than other tools I've used in the past. You aren't limited to staying with one company's suite of products - you have the ability to build out your database / fundraising solution using best in class applications. It also has a …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
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    User Ratings
    Blackbaud Luminate OnlineSalesforce Nonprofit Cloud
    Likelihood to Recommend
    3.7
    (87 ratings)
    8.4
    (29 ratings)
    Likelihood to Renew
    9.0
    (21 ratings)
    10.0
    (1 ratings)
    Usability
    2.1
    (28 ratings)
    8.0
    (1 ratings)
    Availability
    10.0
    (3 ratings)
    -
    (0 ratings)
    Performance
    9.2
    (9 ratings)
    -
    (0 ratings)
    Support Rating
    5.0
    (32 ratings)
    9.0
    (9 ratings)
    In-Person Training
    8.0
    (2 ratings)
    -
    (0 ratings)
    Online Training
    7.3
    (14 ratings)
    -
    (0 ratings)
    Implementation Rating
    3.0
    (4 ratings)
    -
    (0 ratings)
    Configurability
    6.6
    (9 ratings)
    -
    (0 ratings)
    Ease of integration
    6.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.8
    (11 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    5.0
    (1 ratings)
    -
    (0 ratings)