TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    M‑Files

    Score8.9 out of 10
    N/AM-Files is a platform for knowledge work automation. M-Files helps knowledge workers to find information faster, work smarter, and achieve more. M-Files features a metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence that enable customers to eliminate information chaos, improve process efficiency, and automate security and compliance. By embedding automation and GenAI into its core, M-Files' platform not only increases efficiencies…N/A

    OnBase

    Score7.8 out of 10
    N/AOnBase by Hyland is an enterprise content management platform with business process and case management capabilities. It is modular by design and allows users to tailor the solution to their specific requirements.N/A
    Pricing
    M‑FilesOnBase
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    M‑FilesOnBase
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    M‑FilesOnBase
    Considered Both Products
    MFiles
    Chose M‑Files
    The customization ability seemed to be a level above and easy to navigate and available options are constantly being reinvented. We have used OnBase for years and now desire to move away from this option for a number of reasons.
    Incentivized
    Chose M‑Files
    M-Files is a great ECM platform that has many of the bells and whistles companies are looking for for a casual and easy to use enterprise content system.
    Incentivized
    Chose M‑Files
    We like the user interface, security for powerful and integration easier since we are already a Microsoft shop.
    Incentivized
    Hyland
    Chose OnBase
    OnBase is a very extensible platform that can do anything as long as you're willing to pay for the add-on for it. Many of the other competitors out there do content management well but don't easily integrate, or integrate at all, with third party systems. I highly recommend …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    M‑FilesOnBase
    Enterprise Content Management
    Comparison of Enterprise Content Management features of M‑Files and OnBase
    Feature
    M‑Files
    -
    Ratings
    OnBase
    8.2
    43 Ratings
    Content capture & imaging00 Ratings9.041 Ratings
    File sync, storage & archiving00 Ratings9.033 Ratings
    Document management00 Ratings10.042 Ratings
    Records management00 Ratings8.040 Ratings
    Content search & retrieval00 Ratings8.043 Ratings
    Enterprise content collaboration00 Ratings8.034 Ratings
    Content publishing & creation00 Ratings8.222 Ratings
    Security, risk management & information governance00 Ratings9.033 Ratings
    Contract lifecycle management00 Ratings8.424 Ratings
    Automated workflows00 Ratings9.023 Ratings
    Artificial intelligence00 Ratings5.811 Ratings
    Mobile support00 Ratings7.615 Ratings
    Integration00 Ratings7.022 Ratings
    User Ratings
    M‑FilesOnBase
    Likelihood to Recommend
    9.9
    (68 ratings)
    9.9
    (43 ratings)
    Likelihood to Renew
    9.9
    (15 ratings)
    8.8
    (7 ratings)
    Usability
    8.2
    (12 ratings)
    8.6
    (9 ratings)
    Availability
    9.1
    (3 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (11 ratings)
    5.8
    (16 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    9.1
    (2 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    8.2
    (8 ratings)
    8.7
    (3 ratings)
    Configurability
    9.6
    (2 ratings)
    9.1
    (1 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.0
    (3 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    7.0
    (3 ratings)
    7.3
    (1 ratings)