M‑Files vs. Tungsten PaperPort

M‑Files is great for companies with multiple locations. Drive letters can become cumbersome to use and collaborate with colleagues and M‑Files fills that gap. The check out/check in system is great and allows only one editor at a time. This can be good and bad depending on the situation.

Incentivized

It's a good tool for the organization which still send or receive a lot of paper documents. Keeping a track of paper receipts and documents is messy and not sustainable beyond a point. With Kofax PaperPort, the documents can be digitized and stored and even the information can be structured and the processes can be automated.

Incentivized

• Version control and history tracking on documents.
• Search ability to filter content for a team, creator, or another property.
• Permission control, limit access to documents to read or edit, or only specific workflow states.
• Administrative control to access all content.
• Administrative control to restore deleted content.
• Administrative control to audit and retag content when needed.
• Robust workflow capabilities.

Incentivized

• The editing of a PDF or image by cleaning up an image are most important to me.
• Ability to remove scanning artifacts from difficult to scan items at the actual pixel level.
• The ability to set scanner profiles makes workflow easier.

• More user friendly customization options that do not require knowledge of coding/scripting. For example, prompting the creation of a new document from a template in a workflow.
• When using the 'insert property' feature in a Word doc, I would love to convert dates from a mm/dd/yy format to be written out (such as September 21, 2018). Or possibly even just to pull the year or the month from a selected date to insert into a document.
• I've often wished that I could find more detailed tutorials online for some features.

Incentivized

• It should have a back button, so if you go from one folder to the next, it would be simple to get back to the first folder.
• When you combine two PDFs, it should retain the title of the one that's on top.
• The send to bar should be easier to change.

Incentivized

M-files meets our almost all needs, we dont have other option to replace m-files. it saves lots, like Hardware because of Vault Feature means we can create many vaults (mini-servers) in m-files in other solutions we need more hardware for more installations.

Incentivized

PaperPort has a few quirks, but it is the only program of its kind that actually does what it claims to do. The power of it is so much more than they claim especially when it comes to trying to achieve a truly paperless office. With PDF editing built-in, it also saves considerable investment in other PDF editing programs.

Incentivized

It is a powerful system that can locate content fast and effectively. The system takes quite some time to setup initially. It can be hard for M-Files support to know how businesses operate and how they want to use the system in a way that works for them. The customization makes it great for companies to cater to their own needs. Once the system is set up in a way that makes sense for the business, the user experience is positive. There is room for improvement in the notifications, workflow, and support areas.

Incentivized

For us, it's only focusing processes that we're already doing... creating folders, placing scanned files into those folders, then searching for and opening up those files later, as needed. It just helps us view everything in one place - very convenient. Further, being able to drag non-native files to their corresponding source app for editing (Word, Excel, etc) is pretty nice.

Incentivized

always there.

Incentivized

I noticed some lagging with the integration with Microsoft Office but not so much that I would not use it. It has gotten better with updates. to be fair the issues were when Office 2013 first came out.

Incentivized

Usually when I need help from them I got support and it was very good and focused to solve my problem. I didn't have so many problems, but when used it worked. I just would like to have a support in my native language, but I can understand that sometimes is hard for the companies.

Incentivized

We had online conference call training with a recording to use later as needed

Incentivized

They answer all questions and record your training for later use.

Incentivized

The key insight is that the most important thing is to have a open mind. The application is easy to use, but if you have a company with different views and it is not aligned could be a huge problem. So the company transformation is required together with the application. Ensure to use as much as possible the capabilities of the application helps to have best ROI.

Incentivized

I've compared recently with Box, but they still predicate their storage on WHERE instead of WHAT, which means if it isn't in a specific folder, you won't find it. Some documents may relate to multiple projects. In M-Files instead of putting a copy of a file in many folders (thus having many copies) you can build out the relationships, so there is only 1 copy of a document which prevents multiple "originals" from being developed separately.

Incentivized

Tungsten PaperPort has actually gone through SEVERAL ownership changes since I began using it - I think I initially started using it when it came bundled with a Visioneer scanner...?... but regardless, I've used it for a very long time, and it's continued to get better. I've not actually tried any other similar software. This works, and I intend to stick with it.

Incentivized

do so much more than we need but has all the stuff we do need.

Incentivized

• The price we pay for M-Files is about one third less than the price that we were paying our previous vendor plus we have a custom-built amazing dependable system with great support.
• From a compliance and legal standpoint, our policies are always available to end users including easy access to previous versions.

Incentivized

• Simple focus on organization of files
• Efficient later, when searching for files
• Convenient throughout the office, as we're all accessing a shared data store

Incentivized