Meltwater vs. Zoho Social
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Meltwater | Score8.1 out of 10 | N/A | Meltwater Media Intelligence platform is a set of public relations software tools for media monitoring, social media monitoring, and collecting brand insights. The four areas of functionality are Monitor, Analyze, Distribute, and Engage. (Note that this product combines features from the vendor Meltwater's former Buzz, Press, and News products.) | N/A |
 Zoho Social | Score8.8 out of 10 | N/A | Zoho Social is a comprehensive social media management platform designed for businesses of all sizes and agencies. It is used to schedule and publish posts, manage conversations—including direct messages, comments, and mentions—across multiple platforms, track keywords, competitors, and hashtags, and generate reports from one dashboard. Supported platforms: Meta (Facebook, Instagram, and Threads), Google Business Profile, YouTube, Pinterest, Mastodon, X (formerly Twitter),… | $15 per month |
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | Add Ons Users at $10 / user / month Brands $10 / brand / month Discount available for annual pricing. | ||||||||||||||
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| Listening/monitoring |
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| Publishing |
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| Engagement |
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| Marketing |
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| Reporting/analytics |
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| Account management |
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| Meltwater | Zoho Social | |
|---|---|---|
| Likelihood to Recommend | 8.0 | 9.2 |
| Likelihood to Renew | 8.0 | 10.0 |
| Usability | 9.0 | 9.2 |
| Availability | 10.0 | 8.2 |
| Performance | - | 8.2 |
| Support Rating | 7.5 | 9.3 |
| In-Person Training | 8.0 | - |
| Online Training | 8.0 | 8.2 |
| Implementation Rating | 6.1 | 8.4 |
| Configurability | - | 7.3 |
| Ease of integration | - | 3.6 |
| Product Scalability | - | 8.2 |
| Vendor post-sale | 1.0 | 8.2 |
| Vendor pre-sale | 9.1 | 8.2 |