OpenText Universal Discovery and Universal CMDB vs. ServiceNow IT Operations Management
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 OpenText Universal Discovery and Universal CMDB | Score9.3 out of 10 | N/A | Formerly from Micro Focus, OpenText™ Universal Discovery and Universal CMDB discovers, maps, and manages IT configurations and can be deployed on-premises or via SaaS. It is used to increase IT visibility and reduce IT service disruptions with robust discovery, service dependency mapping, and proactive impact analysis. | N/A |
 ServiceNow IT Operations Management | Score9 out of 10 | N/A | Built on the Now Platform, the ServiceNow IT Operations Management bundle is designed to help users gain visibility across infrastructure and apps, maintain service health, and optimize cloud delivery and spend. | N/A |
| OpenText Universal Discovery and Universal CMDB | ServiceNow IT Operations Management | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| OpenText Universal Discovery and Universal CMDB | ServiceNow IT Operations Management | |
|---|---|---|
| Likelihood to Recommend | 8.0 | 9.5 |
| Likelihood to Renew | 5.0 | - |
| Usability | 7.0 | 8.0 |
| Support Rating | 7.0 | - |
| Implementation Rating | 6.0 | - |