| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 OpenText Universal Discovery and Universal CMDB | N/A | Formerly from Micro Focus, OpenText™ Universal Discovery and Universal CMDB discovers, maps, and manages IT configurations and can be deployed on-premises or via SaaS. It is used to increase IT visibility and reduce IT service disruptions with robust discovery, service dependency mapping, and proactive impact analysis. | N/A | |
 Snow ITSM Enhancer | N/A | Snow's ITSM Enhancer can automatically build and maintain a CMDB, providing a single source of trusted asset information to support some of the most critical ITIL and service management processes. The vendor states that with this data, service desks can better focus on providing service. | N/A |
| OpenText Universal Discovery and Universal CMDB | Snow ITSM Enhancer | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| OpenText Universal Discovery and Universal CMDB | Snow ITSM Enhancer | |
|---|---|---|
| Considered Both Products | OpenText Universal Discovery and Universal CMDB  Oscar Narváez Del Rio Analytics and Automation Tools Manager Chose OpenText Universal Discovery and Universal CMDB There are no relevant differences between the most well-known CMDB tools in terms of their features and user experience; however, one of the critical facts to select a specific CMDB product is its capacity to integrate it with all IT operations management tools for ITIL …  George Kennedy Financial Analyst Chose OpenText Universal Discovery and Universal CMDB It's fabulous software with asset tracking. Magnificent for minimizing cost. Excellent with managing virtual servers. Intuitive user interface. | Snow ITSM Enhancer  Lucas Michael Project Manager Chose Snow ITSM Enhancer Let's you significantly improve in the efficiency and effectiveness of IT service teams. Automatically builds and maintains the CMDB by providing a single source of trusted asset information to support important ITIL and service management processes. With actionable data at … |
| OpenText Universal Discovery and Universal CMDB | Snow ITSM Enhancer | |
|---|---|---|
| Small Businesses | No answers on this topic | No answers on this topic |
| Medium-sized Companies |  Freshservice Score 8.7 out of 10 | Freshservice Score 8.7 out of 10 |
| Enterprises |  ServiceNow IT Operations Management Score 9.0 out of 10 | ServiceNow IT Operations Management Score 9.0 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| OpenText Universal Discovery and Universal CMDB | Snow ITSM Enhancer | |
|---|---|---|
| Likelihood to Recommend | 8.0 (0 ratings) | 10.0 (0 ratings) |
| Likelihood to Renew | 5.0 (0 ratings) | - (0 ratings) |
| Usability | 7.0 (0 ratings) | - (0 ratings) |
| Support Rating | 7.0 (0 ratings) | - (0 ratings) |
| Implementation Rating | 6.0 (0 ratings) | - (0 ratings) |
| OpenText Universal Discovery and Universal CMDB | Snow ITSM Enhancer | |
|---|---|---|
| Likelihood to Recommend |
George Kennedy Financial Analyst |
 Mukhtiyar Ahmed Associate-IT |
| Pros |
|
Lucas Michael Project Manager |
| Cons |
 Jessica Meagan DevOps Engineer |
Mukhtiyar Ahmed Associate-IT |
| Usability |
Oscar Narváez Del Rio Analytics and Automation Tools Manager | No answers on this topic |
| Support Rating |
Oscar Narváez Del Rio Analytics and Automation Tools Manager | No answers on this topic |
| Implementation Rating |
Oscar Narváez Del Rio Analytics and Automation Tools Manager | No answers on this topic |
| Alternatives Considered |
|
Lucas Michael Project Manager |
| Return on Investment |
|
Mukhtiyar Ahmed Associate-IT |
| ScreenShots |