| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Paychex | Score5.1 out of 10 | N/A | Paychex Flex, of Paychex' Online Payroll Services, is a cloud-based human resource management and payroll platform. Paychex offers core and specialized services, and scales to meet the needs of small businesses, SMBs, and large enterprises. | $59 per month/+$4 per employee |
 TriNet | Score4.5 out of 10 | N/A | TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes. | N/A |
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| Paychex | TriNet | |
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| Considered Both Products | | Chose TriNet TriNet's support team is the best team I have ever worked with. SAP and ADP are good platforms. Paychex support is poor. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose TriNet We had to use five products to equal 1 TriNet. It's so nice to have all our HR needs covered by one company we trust. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TriNet TriNet - its the best - combines the ease of use of Paychex/Paylocity, the intuit feel of Workday, and offers amazing benefits options! Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose TriNet Out of all of the platforms, I still think that Gusto is the most user friendly for employers and employees. However, they did not provide the support that I get with TriNet. In just a year, I feel that TriNet is listening to it clients and have already made changes to improve … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose TriNet TriNet has the best support and reporting available compared to ADP TotalSource. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose TriNet Cost and healthcare Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose TriNet TriNet is a much stronger product with very good customer service. Ability to rely on information and payroll is essential to success. There are a lot of features in TriNet we are not utilizing but could choose from to support our business. These other products do not have … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TriNet The TriNet offering was more comprehensive. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TriNet Trinet provides a more holistic approach for foreign companies rather than just payroll which is what the other company I checked does. They walk you through all necessary steps in order to be fully compliant in a country which is not your native one Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TriNet With ADP and Paychex, at the time, it was a big sell and very little action. It has been a long time since we've used either of those companies, but we have been happy with the progression of our relationship with TriNet and don't intend on changing that any time soon. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
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| Delivers good value for the price | ||
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| Happy with the feature set | ||
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| Lived up to sales and marketing promises | ||
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| Implementation went as expected | ||
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| Paychex | TriNet | |
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| Likelihood to Recommend | 5.2 | 2.4 |
| Likelihood to Renew | 9.0 | 4.0 |
| Usability | 8.2 | 3.0 |
| Availability | 7.3 | 6.6 |
| Performance | 7.3 | 6.8 |
| Support Rating | 7.1 | 2.6 |
| In-Person Training | 4.5 | 8.7 |
| Online Training | 8.3 | 8.7 |
| Implementation Rating | 6.5 | 7.5 |
| Configurability | 7.4 | 7.6 |
| Contract Terms and Pricing Model | - | 7.2 |
| Ease of integration | 9.1 | 7.8 |
| Product Scalability | 9.1 | 8.4 |
| Professional Services | - | 8.2 |
| Vendor post-sale | 8.9 | 7.7 |
| Vendor pre-sale | 9.2 | 7.9 |
