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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PhoneBurner

    Score8 out of 10
    Small Businesses (1-50 employees)
    PhoneBurner is an automatic phone dialing system. It provides the ability to load a list of contacts and includes a built-in contact manager. It allows users to record a voicemail message and to choose which contacts to call.

    $165

    per month per user

    VanillaSoft

    Score3.6 out of 10
    Small Businesses (1-50 employees)
    VanillaSoft is a lead optimization platform designed to assist fast-response sales teams in maximizing their conversion rates. By providing a structured and efficient approach to lead management, VanillaSoft aims to ensure that every potential customer receives the attention they deserve. This platform is beneficial for sales teams that operate in high-pressure environments where timely follow-ups can significantly impact sales outcomes. The primary audience for VanillaSoft…N/A
    Pricing
    PhoneBurnerVanillaSoft
    Editions & Modules
    Standard
    $165
    per month per user
    Professional
    $195
    per month per user
    Premium
    $215
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    PhoneBurnerVanillaSoft
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details15% discount available with an annual contract. No setup fees. No per minutes fees. No credit card free trial. Admin account is free unless engaged in dialing.VanillaSoft offers several add-ons to use in conjunction with our base platforms including: Auto Dialing Call Recording VoIP SmartCaller ID SMS
    More Pricing Information
    Community Pulse
    PhoneBurnerVanillaSoft
    Considered Both Products
    PhoneBurner
    No answer on this topic
    VanillaSoft
    Chose VanillaSoft
    I don't think that there's a perfect CRM. There may be some that I evaluated before that are less expensive but VanillaSoft is close to what we need at the moment.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    PhoneBurnerVanillaSoft
    Preview Dialer
    Comparison of Preview Dialer features of PhoneBurner and VanillaSoft
    Feature
    PhoneBurner
    7.4
    8 Ratings
    VanillaSoft
    -
    Ratings
    Contact preview8.68 Ratings00 Ratings
    Dialer-CRM integration6.77 Ratings00 Ratings
    Call notes & tags5.87 Ratings00 Ratings
    Automatic call logging8.78 Ratings00 Ratings
    Core Dialer
    Comparison of Core Dialer features of PhoneBurner and VanillaSoft
    Feature
    PhoneBurner
    9.2
    8 Ratings
    VanillaSoft
    -
    Ratings
    Outbound dialing9.08 Ratings00 Ratings
    Inbound routing8.94 Ratings00 Ratings
    Custom caller ID9.07 Ratings00 Ratings
    Click-to-call9.36 Ratings00 Ratings
    Recorded voicemail drop9.87 Ratings00 Ratings
    Dialer contact import9.47 Ratings00 Ratings
    Campaign & list management9.47 Ratings00 Ratings
    Call Follow-up and Quality Assurance
    Comparison of Call Follow-up and Quality Assurance features of PhoneBurner and VanillaSoft
    Feature
    PhoneBurner
    9.2
    8 Ratings
    VanillaSoft
    -
    Ratings
    Follow-up calls9.47 Ratings00 Ratings
    Dialer reporting & analytics8.78 Ratings00 Ratings
    Dialer compliance9.47 Ratings00 Ratings
    User Ratings
    PhoneBurnerVanillaSoft
    Likelihood to Recommend
    6.5
    (8 ratings)
    8.3
    (88 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (3 ratings)
    Usability
    9.3
    (3 ratings)
    9.0
    (3 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (2 ratings)
    Support Rating
    8.6
    (5 ratings)
    8.9
    (3 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (3 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (2 ratings)