| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 ReviewTrackers | Score9.9 out of 10 | Enterprise companies (1,001+ employees) | ReviewTrackers is software that enables businesses to manage, analyze and collect reviews from customers. This solution provides a method for businesses to engage with their customers. | $49 Per Month, Per Location |
 Sprout Social | Score8.6 out of 10 | N/A | Sprout Social provides social media management, marketing, customer care, data and intelligence, and employee advocacy solutions for brands and agencies, including Ticketmaster, Chipotle, Grubhub, Subaru, and Zendesk. Sprout’s platform is used to simplify social publishing, engagement, reviews, analytics and listening for customers. Sprout also provides customer success and technical support, to deliver consistent value to all users. Any organization, regardless of size or industry, receives… | $249 per month per user |
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| Considered Both Products | | No answer on this topic |
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| Lived up to sales and marketing promises | ||
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| Implementation went as expected | ||
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| ReviewTrackers | Sprout Social | |
|---|---|---|
| Likelihood to Recommend | 10.0 | 8.7 |
| Likelihood to Renew | 9.1 | 9.5 |
| Usability | 9.1 | 8.6 |
| Availability | - | 7.7 |
| Performance | - | 8.0 |
| Support Rating | 9.1 | 4.2 |
| Online Training | - | 7.3 |
| Implementation Rating | 9.1 | 10.0 |
| Ease of integration | - | 7.8 |
| Vendor post-sale | - | 9.1 |
| Vendor pre-sale | - | 9.1 |