TrustRadius: an HG Insights company

RingCentral Meetings vs. Zoom Workplace

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    RingCentral Meetings

    Score7.7 out of 10
    N/ARingCentral Meetings is an HD video conferencing and screen sharing solution that lets the user host unlimited video conference calls and share content while meeting and collaborating with anyone, any time, on any device. RingCentral Meetings helps boost business efficiency and customer engagement without costly and time-consuming travel.

    $19.99

    Per Month Per User

    Zoom Workplace

    Score8.4 out of 10
    N/AZoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.

    $15.99

    per month per user

    Pricing
    RingCentral MeetingsZoom Workplace
    Editions & Modules
    Meetings
    $19.99
    Per Month Per User
    Add-On Zoom Translated Captions
    $5
    per month per license
    Add-On - Zoom Whiteboard
    $24.90
    per year
    Pro
    $149.90
    per year per user
    Business
    $199.90
    per year per user
    Business Plus
    $250.00
    per year per user
    Add-On - Conference Room Connector
    $499
    per year
    Basic
    Free
    Enterprise
    Custom
    Add-On - Large Meetings
    starting at $600
    per year
    Add-On - Cloud Storage
    starting at $120
    per year
    Add-On Audio Conferencing
    starting at $1200
    per year
    Add-On Zoom Phone Power Pack
    Starting at $300
    per year per user
    Add-On - Zoom IQ for Sales
    Contact Sales
    Add-On - Quality of Service Subscription
    Contact Sales
    Offerings
    Pricing Offerings
    RingCentral MeetingsZoom Workplace
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    RingCentral MeetingsZoom Workplace
    Considered Both Products
    RingCentral
    Chose RingCentral Meetings
    About the same.
    Incentivized
    Chose RingCentral Meetings
    We use Zoom the most. We also use Microsoft Team and Google products. I think by and large all of the other services are currently better than RingCentral Meetings. Perhaps in time since RingCentral is a good company they will have more features. Zoom support is awesome. In …
    Incentivized
    Chose RingCentral Meetings
    Ring Central is a great tool for larger teams. It's built on Zoom's platform, which is simply a very well made tool. People complain a lot about glitches and issues with Google Hangouts, but with Zoom and Ring Central, all we ever hear (and experience) are good things. So far …
    Incentivized
    Chose RingCentral Meetings
    Ring Central is a more comprehensive and streamlined solution compared to the other options out there. Additionally, it seems to be more reliable and has less breakdown or issues as well. It allows you to do many of the same capabilities as the other rival products out there, …
    Incentivized
    Zoom
    Chose Zoom Workplace
    Zoom Workplace is certainly the superior product, but MS Teams gives it a run for its money due to all of the AI integrated features that MS CoPilot has added to the entire MS Office product portfolio. If Zoom added more AI features, and possibly something similar to ZoomInfo …
    Incentivized
    Chose Zoom Workplace
    We left RingCentral a few years ago and transitioned to Zoom Workplace. We selected Zoom Workplace because RingCentral had a lot of billing issues (would upcharge a lot) but the service wasn't great either. Calls were constantly being dropped or we couldn't find chats and would …
    Incentivized
    Chose Zoom Workplace
    No comparing- Zoom Workplace has been wonderful
    Incentivized
    Chose Zoom Workplace
    We are looking at Zoom Workplace replacements.
    Incentivized
    Chose Zoom Workplace
    It really leads the charge for meetings and the capabilities and feature stack that Zoom Workplace carries against some of its competitors. Zoom Workplace focuses in on what they are really good at and its hard to compare with some of the other big names in the space since they …
    Incentivized
    Chose Zoom Workplace
    We used Mitel cloud prior and this is a major leap ahead of the Mitel offering. We are experienced with many other vendors and feel Zoom Workplace has been the best so far.
    Incentivized
    Chose Zoom Workplace
    I find the tools are easier to use at Zoom, the meetings and phone calls are clearer with a better connection. Easier to set up and easier for non account holders to join the meeting.
    Incentivized
    Chose Zoom Workplace
    Zoom offers more features, the price is better, and it's easy to use.
    Incentivized
    Chose Zoom Workplace
    I prefer Zoom over RingCentral and have not used Skype very much. Zoom is more user friendly and is the popular choice on our campus
    Incentivized
    Chose Zoom Workplace
    Zoom was created by the same team that created GoToMeetings, but GoToMeeting now belongs to Cisco and prices are very high. Zoom has the same features and even better quality than GoToMeetings, but prices are much more affordable. RingCentral Meetings doesn't have such good …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    RingCentral MeetingsZoom Workplace
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of RingCentral Meetings and Zoom Workplace
    Feature
    RingCentral Meetings
    7.6
    21 Ratings
    Zoom Workplace
    8.4
    932 Ratings
    High quality audio8.021 Ratings8.7926 Ratings
    High quality video8.021 Ratings8.7924 Ratings
    Low bandwidth requirements7.320 Ratings00 Ratings
    Mobile support7.319 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of RingCentral Meetings and Zoom Workplace
    Feature
    RingCentral Meetings
    7.0
    21 Ratings
    Zoom Workplace
    8.6
    931 Ratings
    Desktop sharing7.321 Ratings9.1930 Ratings
    Whiteboards6.717 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of RingCentral Meetings and Zoom Workplace
    Feature
    RingCentral Meetings
    7.5
    21 Ratings
    Zoom Workplace
    8.6
    936 Ratings
    Calendar integration8.720 Ratings8.3850 Ratings
    Meeting initiation8.021 Ratings9.5910 Ratings
    Integrates with social media5.711 Ratings00 Ratings
    Record meetings / events8.319 Ratings9.4885 Ratings
    Slideshows7.013 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of RingCentral Meetings and Zoom Workplace
    Feature
    RingCentral Meetings
    7.5
    19 Ratings
    Zoom Workplace
    8.2
    807 Ratings
    Live chat8.019 Ratings8.4789 Ratings
    Audience polling7.311 Ratings00 Ratings
    Q&A7.310 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of RingCentral Meetings and Zoom Workplace
    Feature
    RingCentral Meetings
    6.5
    19 Ratings
    Zoom Workplace
    9.1
    792 Ratings
    User authentication7.316 Ratings9.1695 Ratings
    Participant roles & permissions5.517 Ratings9.2759 Ratings
    Confidential attendee list6.713 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of RingCentral Meetings and Zoom Workplace
    Feature
    RingCentral Meetings
    6.4
    3 Ratings
    Zoom Workplace
    -
    Ratings
    Video conferencing6.52 Ratings00 Ratings
    Audio conferencing6.52 Ratings00 Ratings
    Video screen sharing5.02 Ratings00 Ratings
    Instant messaging7.63 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of RingCentral Meetings and Zoom Workplace
    Feature
    RingCentral Meetings
    -
    Ratings
    Zoom Workplace
    8.7
    179 Ratings
    Hosted PBX00 Ratings8.082 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings8.9104 Ratings
    Directory of employee names00 Ratings9.0165 Ratings
    Call Management
    Comparison of Call Management features of RingCentral Meetings and Zoom Workplace
    Feature
    RingCentral Meetings
    -
    Ratings
    Zoom Workplace
    8.8
    199 Ratings
    Answering rules00 Ratings8.4150 Ratings
    Call recording00 Ratings9.1180 Ratings
    Call park00 Ratings9.0114 Ratings
    Call screening00 Ratings8.8125 Ratings
    Message alerts00 Ratings9.1158 Ratings
    Business SMS/External Messaging00 Ratings9.0104 Ratings
    Voicemail Transcription00 Ratings8.3146 Ratings
    Mobile apps
    Comparison of Mobile apps features of RingCentral Meetings and Zoom Workplace
    Feature
    RingCentral Meetings
    -
    Ratings
    Zoom Workplace
    9.2
    223 Ratings
    Mobile app for iOS00 Ratings9.3198 Ratings
    Mobile app for Android00 Ratings9.1138 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of RingCentral Meetings and Zoom Workplace
    Feature
    RingCentral Meetings
    -
    Ratings
    Zoom Workplace
    9.0
    186 Ratings
    Centralized communications management00 Ratings8.8148 Ratings
    Team messaging00 Ratings9.2156 Ratings
    Team document sharing00 Ratings9.2136 Ratings
    Call and meeting analytics00 Ratings8.9154 Ratings
    User Ratings
    RingCentral MeetingsZoom Workplace
    Likelihood to Recommend
    7.6
    (21 ratings)
    9.0
    (984 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    4.5
    (21 ratings)
    Usability
    7.6
    (15 ratings)
    5.7
    (41 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    7.8
    (11 ratings)
    1.6
    (42 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    2.5
    (9 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.0
    (13 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    9.2
    (8 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (2 ratings)