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RingEX vs. Zoom Workplace

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RingEX

459 Reviews and Ratings

Zoom Workplace

5,822 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    RingEX

    Score8.6 out of 10
    		N/ARingEx is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. Plans are available on a monthly, per user subscription basis.

    $19.99

    per month

    Zoom Workplace

    Score8.4 out of 10
    		N/AZoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.

    $15.99

    per month per user

    Pricing
    RingEXZoom Workplace
    Editions & Modules
    Essentials (up to 20 users)
    $19.99
    per user/per month
    Standard
    $27.99
    per user/per month
    Premium
    $34.99
    per user/per month
    Ultimate
    $49.99
    per user/per month
    Add-On Zoom Translated Captions
    $5
    per month per license
    Add-On - Zoom Whiteboard
    $24.90
    per year
    Pro
    $149.90
    per year per user
    Business
    $199.90
    per year per user
    Business Plus
    $250.00
    per year per user
    Add-On - Conference Room Connector
    $499
    per year
    Basic
    Free
    Enterprise
    Custom
    Add-On - Large Meetings
    starting at $600
    per year
    Add-On - Cloud Storage
    starting at $120
    per year
    Add-On Audio Conferencing
    starting at $1200
    per year
    Add-On Zoom Phone Power Pack
    Starting at $300
    per year per user
    Add-On - Zoom IQ for Sales
    Contact Sales
    Add-On - Quality of Service Subscription
    Contact Sales
    Offerings
    Pricing Offerings
    RingEXZoom Workplace
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing above is per/month paid annually. Pricing increases when paid monthly. Essentials - $29.99/month (paid monthly) Standard - $37.99/month (paid monthly) Premium - $44.99/month (paid monthly) Ultimate - $59.99/month (paid monthly)—
    More Pricing Information
    Community Pulse
    RingEXZoom Workplace
    Considered Both Products
    RingCentral
    Verified User
    Chose RingEX
    It had all what we wanted in a caller. The prices were reasonable and the service had been more or less at par. Never had a major issue with them and the call drops which we had couple of times were rectified within minutes so kudos to their support team.
    Incentivized
    Jillyn Dillon
    Founder & Executive Director at Technology Aloha (Marketing and Advertising, 1-10 employees)
    Chose RingEX
    RingEX provided the best call quality and had the features we needed. Google Voice doesn't have Hawaii (808) numbers, so they weren't a good fit for our business. That may change with their recent overhaul of that service offering. Grasshopper was terrible. Easy to set up, …
    Incentivized
    Verified User
    Chose RingEX
    Besides RingEX we used Google Voice and evaluated Nextiva and Grasshopper. Google Voice is pretty convenient and affordable, but RingEX, Nextiva and Grasshopper offer much more capabilities for businesses. Between Nextiva, Grasshopper and RingEX, we chose RingEX because Nextiva …
    Incentivized
    Verified User
    Chose RingEX
    I think their desktop client is much more reliable. I wasn't too happy with 8x8 as it used Adobe Air and constantly asked me to update Adobe Air when I opened the program. Very annoying. I had to update Adobe Air and 8x8 as well. If I tried to update the client it would …
    Incentivized
    Zoom
    Verified User
    Chose Zoom Workplace
    We left RingCentral a few years ago and transitioned to Zoom Workplace. We selected Zoom Workplace because RingCentral had a lot of billing issues (would upcharge a lot) but the service wasn't great either. Calls were constantly being dropped or we couldn't find chats and would …
    Incentivized
    Michael Forsyth
    IT Manager in Information Technology at TrustArc (Information Technology and Services, 201-500 employees)
    Chose Zoom Workplace
    Zoom offers more features, the price is better, and it's easy to use.
    Incentivized
    Johnny Morales
    Senior Help Desk Technician in Information Technology at FitBit (Apparel & Fashion, 1001-5000 employees)
    Chose Zoom Workplace
    Zoom has been a FOR SURE better experience for our end users.
    Incentivized
    Verified User
    Chose Zoom Workplace
    Zoom performs consistently: my team and I don't have to worry about it failing. While the audio can be better, it's not any worse than GoToMeeting (it's better actually) or Skype for Business. It integrates well with our apps (Outlook) and the iOS app performs very nicely. The …
    Incentivized
    Verified User
    Chose Zoom Workplace
    Both pale in comparison to Zoom. Hangouts can barely be considered a solution, and RingCentral was so buggy to use. Both have very clunk interfaces that end users found hard to navigate.
    Incentivized
    Sandi Ols
    Staff Executive at Aims Community College (Higher Education, 501-1000 employees)
    Chose Zoom Workplace
    I prefer Zoom over RingCentral and have not used Skype very much. Zoom is more user friendly and is the popular choice on our campus
    Incentivized
    Verified User
    Chose Zoom Workplace
    Zoom is so much better than both RingCentral and Google Hangouts. Hands down.
    Incentivized
    Lilia Borisova
    Sales Manager in Sales at Aerostarter (Airlines/Aviation, 11-50 employees)
    Chose Zoom Workplace
    Zoom was created by the same team that created GoToMeetings, but GoToMeeting now belongs to Cisco and prices are very high. Zoom has the same features and even better quality than GoToMeetings, but prices are much more affordable. RingCentral Meetings doesn't have such good …
    Incentivized
    Verified User
    Chose Zoom Workplace
    I like Zoom over Join.me because of the Google Calendar integration that it has. The screen sharing also goes both ways between the meeting host and attendee. I like that a lot. We also use Highfive, as it allows for us to share the meetings to our in office TVs.
    Incentivized
    Alex Jankila
    Director of Project Management and Post Production at American Spirit Technology Group (Computer Software, 11-50 employees)
    Chose Zoom Workplace
    We used to utilize RingCentral for our phone and online meeting services. The quality wasn't always great and there were connection issues that became problematic for both our employees and our clients. Since changing over to Zoom, the connection has always been consistent …
    Incentivized
    Verified User
    Chose Zoom Workplace
    Zoom Workplace is a one-stop shop for conferencing and phone needs--and with Zoom being a global name in the industry, there is no bounds to its reach and compatibility. Simply put, it just works, and Zoom's plan offerings are a steal in comparison to purchasing separate …
    Incentivized
    Keith Phillips
    Director, Information Technology in Information Technology at Bush Ross P.A. (Law Practice, 51-200 employees)
    Chose Zoom Workplace
    Zoom Workplace has a more modern look with the technology
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    RingEXZoom Workplace
    Cloud PBX
    Comparison of Cloud PBX features of RingEX and Zoom Workplace
    Feature
    RingEX
    8.5
    160 Ratings
    Zoom Workplace
    8.7
    179 Ratings
    Hosted PBX8.487 Ratings8.082 Ratings
    Multi-level Interactive Voice Response (IVR)7.9118 Ratings8.9104 Ratings
    User templates8.4109 Ratings00 Ratings
    Call reports8.5144 Ratings00 Ratings
    Directory of employee names9.3143 Ratings9.0165 Ratings
    Call Management
    Comparison of Call Management features of RingEX and Zoom Workplace
    Feature
    RingEX
    8.8
    169 Ratings
    Zoom Workplace
    8.8
    199 Ratings
    Answering rules8.7154 Ratings8.4150 Ratings
    Call recording9.2143 Ratings9.1180 Ratings
    Call park8.5123 Ratings9.0114 Ratings
    Call screening8.5134 Ratings8.8125 Ratings
    Message alerts9.1159 Ratings9.1158 Ratings
    Business SMS/External Messaging00 Ratings9.0104 Ratings
    Voicemail Transcription00 Ratings8.3146 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of RingEX and Zoom Workplace
    Feature
    RingEX
    8.9
    145 Ratings
    Zoom Workplace
    -
    Ratings
    Video conferencing8.8110 Ratings00 Ratings
    Audio conferencing9.4125 Ratings00 Ratings
    Video screen sharing8.380 Ratings00 Ratings
    Instant messaging9.298 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of RingEX and Zoom Workplace
    Feature
    RingEX
    9.3
    146 Ratings
    Zoom Workplace
    9.2
    223 Ratings
    Mobile app for iOS9.2128 Ratings9.3198 Ratings
    Mobile app for Android9.3110 Ratings9.1138 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of RingEX and Zoom Workplace
    Feature
    RingEX
    -
    Ratings
    Zoom Workplace
    8.4
    932 Ratings
    High quality audio00 Ratings8.7926 Ratings
    High quality video00 Ratings8.7924 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of RingEX and Zoom Workplace
    Feature
    RingEX
    -
    Ratings
    Zoom Workplace
    8.6
    931 Ratings
    Desktop sharing00 Ratings9.1930 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of RingEX and Zoom Workplace
    Feature
    RingEX
    -
    Ratings
    Zoom Workplace
    8.6
    936 Ratings
    Calendar integration00 Ratings8.3850 Ratings
    Meeting initiation00 Ratings9.5910 Ratings
    Record meetings / events00 Ratings9.4885 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of RingEX and Zoom Workplace
    Feature
    RingEX
    -
    Ratings
    Zoom Workplace
    8.2
    807 Ratings
    Live chat00 Ratings8.4789 Ratings
    Online Events Security
    Comparison of Online Events Security features of RingEX and Zoom Workplace
    Feature
    RingEX
    -
    Ratings
    Zoom Workplace
    9.1
    792 Ratings
    User authentication00 Ratings9.1695 Ratings
    Participant roles & permissions00 Ratings9.2759 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of RingEX and Zoom Workplace
    Feature
    RingEX
    -
    Ratings
    Zoom Workplace
    9.0
    186 Ratings
    Centralized communications management00 Ratings8.8148 Ratings
    Team messaging00 Ratings9.2156 Ratings
    Team document sharing00 Ratings9.2136 Ratings
    Call and meeting analytics00 Ratings8.9154 Ratings
    User Ratings
    RingEXZoom Workplace
    Likelihood to Recommend
    8.5
    (180 ratings)
    9.0
    (984 ratings)
    Likelihood to Renew
    8.9
    (15 ratings)
    4.4
    (21 ratings)
    Usability
    8.7
    (11 ratings)
    5.6
    (41 ratings)
    Availability
    9.3
    (110 ratings)
    9.1
    (2 ratings)
    Performance
    8.0
    (2 ratings)
    9.1
    (2 ratings)
    Support Rating
    5.3
    (28 ratings)
    1.6
    (42 ratings)
    In-Person Training
    7.3
    (1 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    8.1
    (6 ratings)
    2.6
    (9 ratings)
    Configurability
    7.0
    (1 ratings)
    9.1
    (2 ratings)
    Contract Terms and Pricing Model
    1.0
    (1 ratings)
    8.0
    (13 ratings)
    Ease of integration
    9.0
    (1 ratings)
    7.3
    (2 ratings)
    Product Scalability
    10.0
    (2 ratings)
    9.1
    (2 ratings)
    Professional Services
    1.0
    (1 ratings)
    9.2
    (8 ratings)
    Vendor post-sale
    4.0
    (1 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    7.3
    (2 ratings)