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Sage CRM vs. VanillaSoft

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sage CRM

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Sage CRM is an SMB-oriented CRM platform offered in both SaaS and on-premise editions. Unlike the Sage SalesLogix product, the SaaS version is a true multi-tenant offering. The platform offers excellent integration with Sage ERP and accounting products. It is also a good global solution and is available in many languages and is used by over 12,000 customers worldwide, with many customers in Europe.

    $33

    per month

    VanillaSoft

    Score3.7 out of 10
    Small Businesses (1-50 employees)
    VanillaSoft is a lead optimization platform designed to assist fast-response sales teams in maximizing their conversion rates. By providing a structured and efficient approach to lead management, VanillaSoft aims to ensure that every potential customer receives the attention they deserve. This platform is beneficial for sales teams that operate in high-pressure environments where timely follow-ups can significantly impact sales outcomes. The primary audience for VanillaSoft…N/A
    Pricing
    Sage CRMVanillaSoft
    Editions & Modules
    Sage CRM (cloud)
    $45
    Per User per Month
    Sage CRM (on premise)
    $0
    Lifetime License per Seat
    No answers on this topic
    Offerings
    Pricing Offerings
    Sage CRMVanillaSoft
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsTiered pricing is available for multiple users.VanillaSoft offers several add-ons to use in conjunction with our base platforms including: Auto Dialing Call Recording VoIP SmartCaller ID SMS
    More Pricing Information
    Features
    Sage CRMVanillaSoft
    Sales Force Automation
    Comparison of Sales Force Automation features of Sage CRM and VanillaSoft
    Feature
    Sage CRM
    8.8
    17 Ratings
    VanillaSoft
    -
    Ratings
    Customer data management / contact management9.017 Ratings00 Ratings
    Workflow management8.616 Ratings00 Ratings
    Territory management8.517 Ratings00 Ratings
    Opportunity management8.917 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.016 Ratings00 Ratings
    Contract management8.614 Ratings00 Ratings
    Quote & order management9.016 Ratings00 Ratings
    Interaction tracking9.216 Ratings00 Ratings
    Channel / partner relationship management8.716 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Sage CRM and VanillaSoft
    Feature
    Sage CRM
    8.1
    16 Ratings
    VanillaSoft
    -
    Ratings
    Case management8.016 Ratings00 Ratings
    Call center management8.215 Ratings00 Ratings
    Help desk management8.214 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Sage CRM and VanillaSoft
    Feature
    Sage CRM
    8.7
    16 Ratings
    VanillaSoft
    -
    Ratings
    Lead management8.816 Ratings00 Ratings
    Email marketing8.715 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Sage CRM and VanillaSoft
    Feature
    Sage CRM
    9.0
    17 Ratings
    VanillaSoft
    -
    Ratings
    Task management9.016 Ratings00 Ratings
    Billing and invoicing management9.015 Ratings00 Ratings
    Reporting9.113 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Sage CRM and VanillaSoft
    Feature
    Sage CRM
    8.6
    17 Ratings
    VanillaSoft
    -
    Ratings
    Forecasting8.716 Ratings00 Ratings
    Pipeline visualization8.416 Ratings00 Ratings
    Customizable reports8.717 Ratings00 Ratings
    Customization
    Comparison of Customization features of Sage CRM and VanillaSoft
    Feature
    Sage CRM
    8.6
    17 Ratings
    VanillaSoft
    -
    Ratings
    Custom fields8.517 Ratings00 Ratings
    Custom objects8.516 Ratings00 Ratings
    Scripting environment9.016 Ratings00 Ratings
    API for custom integration8.314 Ratings00 Ratings
    Security
    Comparison of Security features of Sage CRM and VanillaSoft
    Feature
    Sage CRM
    8.7
    17 Ratings
    VanillaSoft
    -
    Ratings
    Single sign-on capability8.717 Ratings00 Ratings
    Role-based user permissions8.813 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Sage CRM and VanillaSoft
    Feature
    Sage CRM
    9.4
    13 Ratings
    VanillaSoft
    -
    Ratings
    Social data9.513 Ratings00 Ratings
    Social engagement9.313 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Sage CRM and VanillaSoft
    Feature
    Sage CRM
    9.0
    14 Ratings
    VanillaSoft
    -
    Ratings
    Marketing automation9.114 Ratings00 Ratings
    Compensation management8.912 Ratings00 Ratings
    Platform
    Comparison of Platform features of Sage CRM and VanillaSoft
    Feature
    Sage CRM
    7.8
    16 Ratings
    VanillaSoft
    -
    Ratings
    Mobile access7.816 Ratings00 Ratings
    User Ratings
    Sage CRMVanillaSoft
    Likelihood to Recommend
    8.9
    (28 ratings)
    8.3
    (88 ratings)
    Likelihood to Renew
    5.1
    (11 ratings)
    9.0
    (3 ratings)
    Usability
    8.9
    (11 ratings)
    9.0
    (3 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Performance
    8.2
    (1 ratings)
    9.0
    (2 ratings)
    Support Rating
    7.9
    (8 ratings)
    8.9
    (3 ratings)
    In-Person Training
    7.0
    (1 ratings)
    9.0
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    9.0
    (3 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (2 ratings)