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SAP Conversational AI (discontinued) vs. ZoomInfo Chat

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Conversational AI (discontinued)

    Score6.8 out of 10
    N/ASAP Conversational AI was a platform used to build chatbots and digital assistants in SAP integration. Starting January 2023, SAP Conversational AI, SAP’s chatbot building platform has been set to maintenance mode. Existing customers can continue to use the enterprise edition of the product until the end of their contract.N/A

    ZoomInfo Chat

    Score7.7 out of 10
    N/AZoomInfo Chat is a solution based on the former Insent.ai, an AI-driven chatbot acquired by ZoomInfo in June 2021 to enable sales and marketing teams to engage and convert more website visitors.N/A
    Pricing
    SAP Conversational AI (discontinued)ZoomInfo Chat
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SAP Conversational AI (discontinued)ZoomInfo Chat
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    SAP Conversational AI (discontinued)ZoomInfo Chat
    Considered Both Products
    SAP
    No answer on this topic
    ZoomInfo
    Chose ZoomInfo Chat
    During the pandemic, most of our sales team members need to WFH and there was no supporting tool that can help them to improve their order intake. We adapted this software that is within the pricing - range and it had everything we need to help the sales team improve their …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    SAP Conversational AI (discontinued)ZoomInfo Chat
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of SAP Conversational AI (discontinued) and ZoomInfo Chat
    Feature
    SAP Conversational AI (discontinued)
    -
    Ratings
    ZoomInfo Chat
    9.3
    1 Ratings
    Chat history and transcripts00 Ratings9.01 Ratings
    Chat reporting00 Ratings10.01 Ratings
    Chat and web analytics00 Ratings9.01 Ratings
    User Ratings
    SAP Conversational AI (discontinued)ZoomInfo Chat
    Likelihood to Recommend
    7.4
    (37 ratings)
    9.0
    (28 ratings)
    Usability
    7.7
    (2 ratings)
    9.0
    (1 ratings)
    Availability
    8.2
    (2 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    6.5
    (32 ratings)
    9.6
    (8 ratings)