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SAP Customer Data Solutions vs. Tealium Customer Data Hub

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Customer Data Solutions

    Score8.1 out of 10
    N/AThe SAP Customer Data Cloud, based on Gigya (acquired by SAP in 2017) is a product suite that allows users to identify consumers, business customers, or partners across devices and channels to drive registrations and engagement; manage access, permission, and consent; and transform data into unified customer profiles.N/A

    Tealium Customer Data Hub

    Score8.1 out of 10
    Enterprise companies (1,001+ employees)
    The Tealium Customer Data Hub powers capabilities across the data supply chain. Tealium universally collects customer data from any source including; websites, mobile applications, devices, kiosks, servers, and files. Data collected is then standardized in the data layer, which drives usage of data for customer engagement and analysis.N/A
    Pricing
    SAP Customer Data SolutionsTealium Customer Data Hub
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SAP Customer Data SolutionsTealium Customer Data Hub
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SAP Customer Data SolutionsTealium Customer Data Hub
    Considered Both Products
    SAP
    Chose SAP Customer Data Solutions
    SAP customer data platform is market leader in data unification. Integration with multiple data channels with real time customer data helped in decision making process.
    Incentivized
    Chose SAP Customer Data Solutions
    This is an industry leading tool which also has matured over the period of time and is better suited for large corporations and mission critical applications.
    Incentivized
    Tealium
    Chose Tealium Customer Data Hub
    Tealium Customer Data Hub is cost effective in terms of comparison with sap but for organization who requires high retention and solution as per requirement and needs of customer it is best to go with sap solution.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    SAP Customer Data SolutionsTealium Customer Data Hub
    Tag Management
    Comparison of Tag Management features of SAP Customer Data Solutions and Tealium Customer Data Hub
    Feature
    SAP Customer Data Solutions
    7.8
    28 Ratings
    Tealium Customer Data Hub
    8.2
    12 Ratings
    Tag library7.827 Ratings9.012 Ratings
    Tag variable mapping7.725 Ratings8.012 Ratings
    Ease of writing custom tags7.826 Ratings8.012 Ratings
    Rules-driven tag execution7.826 Ratings9.112 Ratings
    Tag performance monitoring7.925 Ratings4.311 Ratings
    Page load times8.026 Ratings8.911 Ratings
    Mobile app tagging7.625 Ratings8.05 Ratings
    Library of JavaScript extensions7.724 Ratings9.911 Ratings
    Audience Segmentation & Targeting
    Comparison of Audience Segmentation & Targeting features of SAP Customer Data Solutions and Tealium Customer Data Hub
    Feature
    SAP Customer Data Solutions
    7.9
    28 Ratings
    Tealium Customer Data Hub
    -
    Ratings
    Standard visitor segmentation7.928 Ratings00 Ratings
    Behavioral visitor segmentation8.027 Ratings00 Ratings
    Traffic allocation control7.627 Ratings00 Ratings
    Website personalization8.126 Ratings00 Ratings
    Customer Data Management
    Comparison of Customer Data Management features of SAP Customer Data Solutions and Tealium Customer Data Hub
    Feature
    SAP Customer Data Solutions
    7.9
    29 Ratings
    Tealium Customer Data Hub
    -
    Ratings
    Account Scoring7.627 Ratings00 Ratings
    Customer Data Governance8.128 Ratings00 Ratings
    Data Connectors7.829 Ratings00 Ratings
    Data Enhancement7.929 Ratings00 Ratings
    Data Ingestion7.729 Ratings00 Ratings
    Data Storage8.129 Ratings00 Ratings
    Data Visibility7.829 Ratings00 Ratings
    Event Data7.727 Ratings00 Ratings
    Identity Resolution8.227 Ratings00 Ratings
    User Ratings
    SAP Customer Data SolutionsTealium Customer Data Hub
    Likelihood to Recommend
    8.5
    (58 ratings)
    8.3
    (128 ratings)
    Likelihood to Renew
    9.5
    (10 ratings)
    9.2
    (20 ratings)
    Usability
    9.1
    (7 ratings)
    9.0
    (12 ratings)
    Availability
    8.9
    (57 ratings)
    9.0
    (2 ratings)
    Performance
    7.3
    (7 ratings)
    9.0
    (4 ratings)
    Support Rating
    9.1
    (8 ratings)
    8.5
    (81 ratings)
    In-Person Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (7 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    7.3
    (7 ratings)
    10.0
    (2 ratings)
    Configurability
    9.1
    (1 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.0
    (1 ratings)
    Ease of integration
    9.1
    (1 ratings)
    10.0
    (1 ratings)
    Product Scalability
    9.1
    (1 ratings)
    9.0
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    4.5
    (1 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    4.5
    (1 ratings)
    10.0
    (1 ratings)