Skype for Business / Lync (discontinued) vs. Slack

Skype for Business / Lync (discontinued)

Slack

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Skype for Business / Lync (discontinued)	Score8.7 out of 10	N/A	Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.	N/A
Slack	Score9.1 out of 10	N/A	Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…	$8.75 per month per user

Pricing

Skype for Business / Lync (discontinued)

Slack

No answers on this topic

Free: $0
Pro: $7.25*
per month per user
Business+: $12.50*
per month per user
Enterprise: Contact Sales

Pricing Offerings
Skype for Business / Lync (discontinued)	Slack
Free Trial
No	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

No setup fee

—

*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.

Community Pulse
Key User Insights
	Skype for Business / Lync (discontinued)	Slack
Considered Both Products	Discontinued Products Firaz Peer Assistant Professor in Research & Development at University of Kentucky School of Information Science (Higher Education, 5001-10,000 employees) Chose Skype for Business / Lync (discontinued) This app integrates the features and functionality of Slack and Zoom into one app. This, when coupled with other MS platforms like Outlook, OneNote, OneDrive, and others makes this app a very compelling option when compared to others. Incentivized Helpful? Verified User Chose Skype for Business / Lync (discontinued) Skype for Business is more limited than Microsoft Teams or Slack but it was already in place at the organization and thus was the solution we continued to use. Teams has a more complete integration with the Microsoft suite of products and the same is true with Slack and … Incentivized Helpful? Verified User Chose Skype for Business / Lync (discontinued) Skype for Business and Slack are actually very similar, Slack allows you to use gifs on your messages. Skype for Business has been used by my company for a long time and some people just got very used to that. Other than that, many partners also use Skype for Business as only … Incentivized Helpful? Verified User Chose Skype for Business / Lync (discontinued) The three are great tools, but each one have its set of benefits. Lync it's getting out of market, but certainly it still has a great market to those companies that are not worried with external communication, for example. Teams and Slack, have already this approach, but both … Incentivized Helpful? Verified User Chose Skype for Business / Lync (discontinued) Depending on what you wish to use it for, I believe there are better options out there than Skype for business. For an IM service, Slack is a lot more streamlined and user friendly. It is also a lot more customisable. Google Hangouts / Google Meet is a good alternative for … Incentivized Helpful? Verified User Chose Skype for Business / Lync (discontinued) I wouldn't have selected Skype. I feel GoToMeeting had license issues for the company we used it in and billing issues. Zoom was effective most of the time but didn't have easy interpersonal communication. Slack has instant messaging, but not video chat. In theory, Skype … Incentivized Helpful? Verified User Chose Skype for Business / Lync (discontinued) I personally like to use Slack for quick meetings with my colleagues. It feels intuitive, fast, and has good screen-sharing functionality. Google Hangouts is another similar tool that I have used. It has worked well and I have not had any problems with it. Incentivized Helpful? Verified User Chose Skype for Business / Lync (discontinued) Skype for Business was selected because it was a legacy tool in our organization. It will be replaced with Microsoft Teams in the next year or so. This is a welcomed change. Teams is much more current, engaging, and offers more capabilities and intonations with other O365 … Incentivized Helpful? Akos Krommer, CISA, ACDA Solution Specialist (Data Analytics) in Information Technology at Revival Europe Ltd. (Computer Software, 51-200 employees) Chose Skype for Business / Lync (discontinued) Slack has a highly loved functionality, the channels. This is really missing from Skype for Business, but other than that, functionality wise, they pretty much the same, and Skype for Business does a great job when it comes to communication and collaboration. The integration … Incentivized Helpful? Jakub Wilk President & Co-Founder in Information Technology at Enovatio (Computer Software, 1-10 employees) Chose Skype for Business / Lync (discontinued) It is easier to chat on Slack and whatsapp.Skype For Business is much better for video collaboration that ClickMeeting. We have a problem with ClickMeeting because it uses Flash technology and not every browser supports this technology well. I think that long-term we will use Sk… Incentivized Helpful? Andrey Perepelitsyn Microsoft SQL Server DBA in Information Technology at DBI (Information Technology and Services, 201-500 employees) Chose Skype for Business / Lync (discontinued) Slack has a bit higher sound quality on calls but does not have a very comfortable GUI and not very good notification sounds. On the other hand, you can connect several accounts to Slack client, as for Skype for Business you can connect only one account and run only one … Incentivized Helpful? Brian Nizinsky Digital Marketing Manager in Marketing at Paychex (Human Resources, 10,001+ employees) Chose Skype for Business / Lync (discontinued) I have to use Skype for Business because its the only "approved" IM client. I also use Slack and there are some better collaboration options with Slack. Plus Slack is more fun to work in. But it doesn't integrate with anything else we have so it can not be fully used by everyone. Incentivized Helpful? Leah Jakaitis Senior Data Analyst at Level Interactive (Marketing and Advertising, 51-200 employees) Chose Skype for Business / Lync (discontinued) Most people are familiar with Skype (having personally used it), and Skype for Business has an approachable learning curve. It's also functional across multiple platforms and well-supported for smartphones, which makes it an easy choice when onboarding new clients/vendors. It … Incentivized Helpful? Samuel Laflamme Spécialiste TI in Information Technology at Coveo (Computer Software, 51-200 employees) Chose Skype for Business / Lync (discontinued) Skype for Business is easier to maintain in an all Microsoft environment. It syncs better with the AD and Outlook. Video and Audio calls are way better than the beta on Slack. On the mobile apps side, Slack clearly wins. Skype for Business has a really bulky apps on either … Incentivized Helpful? Pavel Khan Opu Software Developer in Information Technology at Asian Information Technology Ltd. (AITL) (Information Technology & Services, 51-200 employees) Chose Skype for Business / Lync (discontinued) Skype for Business makes it easier to group contacts and receive offline/online notifications. It is a great way to make small-group contacts and discuss things over text and phone. It makes business calls more manageable and more interactive to organize. It's helpful if I need … Incentivized Helpful? Muhammad Hossain IT Project Manager in Information Technology at REXO IT (Information Technology & Services, 51-200 employees) Chose Skype for Business / Lync (discontinued) Skype enables me to have a conversation with people worldwide via calls or messaging, which is extremely convenient. We can share our work or presentation during the call by sending files, images, and even screen sharing. As a result of its superior video and audio quality, … Incentivized Helpful? Dushyant Pathak (DKP) Technology Analyst in Information Technology at Deutsche Bank (Information Technology & Services, 10,001+ employees) Chose Skype for Business / Lync (discontinued) Most of the above applications are more suited to the newer age smaller companies that can experiment and switch. Our primary use case for Skype for [Business] was an enterprise software for large-scale communication using Microsoft's suite of products and authentication at a … Incentivized Helpful? Verified User Chose Skype for Business / Lync (discontinued) We're working to transition away from Skype for Business and onto one of the alternatives. Working with Skype for Business, many of the features feel "last-gen" and while it's not terrible and it gets the job done, the alternatives have more team collaboration utilities and … Incentivized Helpful? Verified User Chose Skype for Business / Lync (discontinued) Skype for Business worked best for our company as it was easy to sync our calendars to Skype. It's been a great software to use to communicate within the company. Incentivized Helpful? Stefan Trbojevic CCC Team Lead in Information Technology at NCR Corporation (Information Technology and Services, 10,001+ employees) Chose Skype for Business / Lync (discontinued) Skype for business is just a professional tool compared to all competitors. There are no things that will distract you from finishing your daily tasks unlikely from competitors which are trying to make mix of Fun and Business, but my personal opinion is that a Business tool … Incentivized Helpful? Verified User Chose Skype for Business / Lync (discontinued) I think others are easier to use and have the same capabilities. I only use Skype for business because some clients don't have any other alternatives. Incentivized Helpful? Verified User Chose Skype for Business / Lync (discontinued) It’s the most used tool in each company and I had to interact within my career on this software many times. Already part of the package of Office 365, it’s formally the most common step to learn the management role. It can be the great launch of your business growth and a … Incentivized Helpful? Tommy Boucher IT Director in Information Technology at Coveo (Information Technology and Services, 201-500 employees) Chose Skype for Business / Lync (discontinued) Slack and Chatter have great adoption here, for many reasons, including the persistent chat and because it is so easy to deploy. BUT, there is no real working Windows clients for those solutions, while Skype for Business is available on almost all platforms. Using a web browser … Incentivized Helpful?	Salesforce Cat Nguyen Health Coach at Noom (Health, Wellness and Fitness, 1001-5000 employees) Chose Slack Simply put, Slack is a much more robust and comprehensive tool. Conversations & discussions in Slack can easily be reviewed & are searchable. Skype for Business doesn't offer this. Slack offers a clear-cut "Workplace Directory" that's easy to use. Skype for Business didn't quite … Incentivized Helpful? Lokesh Meena Project Manager in Product Management at FlipPaisa (Consumer Services, 11-50 employees) Chose Slack Slack is more likely to be like internal messaging apps, so it is much more familiar than Skype for Business. Its app is much easier to use and has a nice UI in comparison to Skype for Business. On the other hand, for our day-to-day needs, Workplace by Facebook is much more … Incentivized Helpful? Verified User Chose Slack I evaluated Skype for Business, Microsoft Teams and Google Chat. Slack stood out for its user friendly interface, powerful integrations and fast flexible communication. Microsoft Teams felt more formal and complex, while Google Chat lacked features. Slack best matched our … Incentivized Helpful? Verified User Chose Slack Slack has message history unlike Skype. Also Slack has the ability to share large files, have automations, remainders, schedule messages, integration with multiple tools etc. Whereas Skype does not have all these features. Teams takes up a lot of system resources. Whereas Slack … Incentivized Helpful? Gabriel Zang Product Specialist in Information Technology at Techdinamics Integrations Inc. (Information Technology & Services, 51-200 employees) Chose Slack Slack is an integral solution for team communication, with an easy to use interface, intuitive access to its different modules, and lighter than its closest competitors. Even though more resource consuming than Google Chat, all the additional features justify the cost-benefit. Th… Incentivized Helpful? Verified User Chose Slack Because with monday you can only handle your tasks and manage them while with Slack on top of that you can have a one-on-one conversation with your coworkers, you can schedule different uses and you can include apps so you have everything in one app. I'm happy using Slack for … Incentivized Helpful? Verified User Chose Slack Microsoft Teams, Google Chat and Skype for Business were no match for Slack's features, ease of use and integrations. The other products feel like an afterthought or bundle as part of a more extensive offering, so they can't compete with Slack. Slack is easy to use for novice … Incentivized Helpful? Nancy Cardin Executive Assistant in Corporate at Green Party of Canada (Political Organization, 11-50 employees) Chose Slack i didn't choose Slack - Slack chose me. i am familiar with Skype but i don't know all its functionalities so i cannot say if Slack is better or not. i feel like Skype lags a lot and takes up too much space when replying to another message. Rocket.Chat is great. it could have … Incentivized Helpful? Verified User Chose Slack Besides Slack, I have tried using Skype and WhatsApp Business for chat platforms, but they aren't as intuitive or natural feeling to use, and they don't feel like they belong in the business setting. Skype feels old school, and though the video feature is always readily … Incentivized Helpful? Sophia Takeva Business Analyst in Product Management at FT (Computer Software, 51-200 employees) Chose Slack Slack is selected by bigger organizations. There is much more flexibility in organizing group chat, team groups. Each notification can be easily noticed and replying is faster. The mobile app is very user-friendly. I enjoyed using it while I'm away from my laptop. I can see and … Incentivized Helpful? Verified User Chose Slack Slack is very good compared to many other tools and I feel that it is much better and user-friendly than other platforms that I have used. slack is good with communicating and a majority of our projects come out with great success and very few options for room for improvement Incentivized Helpful? Abigael Camille Bondoc Manager, Marketing - Brand Design in Marketing at Paxful (Financial Services, 201-500 employees) Chose Slack Slack has way more features than Skype. On Skype, you could only chat, send files & do video calls. Whereas in Slack, everything looks much more personalized. You could collapse channels & DMs so it's not too crowded on the app. You could set a status and integrate lots of … Incentivized Helpful? Logan Turner Account Executive in Sales at 120WaterAudit (Computer Software, 11-50 employees) Chose Slack I currently have not searched for other vendors compared to slack. Slack has a great reputation and has been with 120WaterAudit for quite some time now. It is fully integrated into our company and everyone has a good time using all of its functions and the ease of use. Incentivized Helpful? Freddie Biring Executive IT Support / Corporate Video Conf Support in Information Technology at Sears Holdings Corporation (Retail, 10,001+ employees) Chose Slack Skype is good for calls/video, but not history retention. Sharing files isnt that great either. Incentivized Helpful? Verified User Chose Slack You can have multiple teams for a single user account. Most of times will use only one team, though, with multiple channels within it for further discussion levels. Slack permits a lot of third-party service integration. You can fine-tune notifications to only send you an alert … Incentivized Helpful? Benjamin Plotkin Technical Project Manager in Information Technology at California State University, Northridge (Education Management, 1001-5000 employees) Chose Slack Having had to use Skype/Lync in a former life as a Fortune 100 contractor, I can say that Slack's ease-of-use, customizability, and solid integrations with online tools puts it far ahead. It's nice to not be beholden to the Microsoft Stack for every little thing, as well. … Incentivized Helpful? Verified User Chose Slack Slack is mobile-friendly, whereas Lync/Skype was not mobile-friendly. Communication is a bit easier especially being able to be mobile with Slack Incentivized Helpful? Verified User Chose Slack Skype was a great product too. It's entirely a paid product. Whereas Slack lets you use it for free just that it will not save the chat history after a few days. Group chatting is very easy in Slack. Also, polling can be easily done. You don't have to use any external software … Incentivized Helpful? Román Josué de las Heras Torres Data Scientist in Information Technology at SAP Digital Interconnect (Servicios y tecnología de la información, 10,001+ employees) Chose Slack Slack has more features and provides higher quality of calls. Also media can be shared easily and be managed apart from messages. For software developers, Slack provides more features than other products, like sharing code snippets, files, and scripts. Slack also has the … Incentivized Helpful? Brian Murphy Senior Manager Audience Development in Marketing at Investorplace Media (Publishing, 51-200 employees) Chose Slack Skype was so much slower, file sharing almost never worked, and it bogged down our machines. Incentivized Helpful? Verified User Chose Slack Slack works a lot better than its alternatives. It has smart notifications and a lot less bugs. It is easy to search through messages and files. Also you can pin the message in the channel and start a thread from any message you want in order not to bother others with your reply. Incentivized Helpful? João Almeida PhD Student in Engineering at University of Aveiro (Telecommunications, 501-1000 employees) Chose Slack Slack is much more useful because the information and conversations can be much better organized, splitting the several topics or tasks across different channels. Slack is also much more powerful because it allows third party tools to be seamlessly integrated in the app. In … Incentivized Helpful? Alfred Vickman Systems Software Engineer in Information Technology at Brighten A Soul Foundation (Hospitality, 51-200 employees) Chose Slack Group collaboration and communication with Slack is a far superior solution to any business organization. It is extremely easy to use and adoption of the service is simple. With the alternatives, when we trialed them we found it harder to gain traction amongst our technical … Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Skype for Business / Lync (discontinued)

Slack

Comparison of Performance & Compatibility of Online Events Software features of Skype for Business / Lync (discontinued) and Slack
Feature	Skype for Business / Lync (discontinued) 8.0 195 Ratings	Slack - Ratings
High quality audio	9.1191 Ratings	00 Ratings
High quality video	9.0185 Ratings	00 Ratings
Low bandwidth requirements	5.0181 Ratings	00 Ratings
Mobile support	9.0146 Ratings	00 Ratings

Comparison of Screen Sharing features of Skype for Business / Lync (discontinued) and Slack
Feature	Skype for Business / Lync (discontinued) 7.0 191 Ratings	Slack - Ratings
Desktop sharing	9.0191 Ratings	00 Ratings
Whiteboards	5.0120 Ratings	00 Ratings

Comparison of Online Meetings / Events features of Skype for Business / Lync (discontinued) and Slack
Feature	Skype for Business / Lync (discontinued) 9.3 188 Ratings	Slack - Ratings
Calendar integration	10.0174 Ratings	00 Ratings
Meeting initiation	9.5182 Ratings	00 Ratings
Integrates with social media	8.182 Ratings	00 Ratings
Record meetings / events	9.0143 Ratings	00 Ratings
Slideshows	10.0115 Ratings	00 Ratings

Comparison of Online Events Collaboration features of Skype for Business / Lync (discontinued) and Slack
Feature	Skype for Business / Lync (discontinued) 7.5 173 Ratings	Slack - Ratings
Live chat	8.5171 Ratings	00 Ratings
Audience polling	7.094 Ratings	00 Ratings
Q&A	7.094 Ratings	00 Ratings

Comparison of Online Events Security features of Skype for Business / Lync (discontinued) and Slack
Feature	Skype for Business / Lync (discontinued) 6.8 156 Ratings	Slack - Ratings
User authentication	9.0142 Ratings	00 Ratings
Participant roles & permissions	8.5148 Ratings	00 Ratings
Confidential attendee list	3.0109 Ratings	00 Ratings

Comparison of VoIP system collaboration features of Skype for Business / Lync (discontinued) and Slack
Feature	Skype for Business / Lync (discontinued) 7.8 1 Ratings	Slack - Ratings
Video conferencing	7.01 Ratings	00 Ratings
Audio conferencing	8.01 Ratings	00 Ratings
Video screen sharing	8.01 Ratings	00 Ratings
Instant messaging	8.01 Ratings	00 Ratings

Comparison of Project Management features of Skype for Business / Lync (discontinued) and Slack
Feature	Skype for Business / Lync (discontinued) - Ratings	Slack 8.2 479 Ratings
Task Management	00 Ratings	8.2310 Ratings
Gantt Charts	00 Ratings	6.961 Ratings
Scheduling	00 Ratings	7.9259 Ratings
Workflow Automation	00 Ratings	8.4284 Ratings
Mobile Access	00 Ratings	9.5460 Ratings
Search	00 Ratings	8.7463 Ratings
Visual planning tools	00 Ratings	8.0187 Ratings

Comparison of Communication features of Skype for Business / Lync (discontinued) and Slack
Feature	Skype for Business / Lync (discontinued) - Ratings	Slack 8.9 488 Ratings
Chat	00 Ratings	9.8488 Ratings
Notifications	00 Ratings	9.1484 Ratings
Discussions	00 Ratings	9.6473 Ratings
Surveys	00 Ratings	8.1302 Ratings
Internal knowledgebase	00 Ratings	7.8300 Ratings
Integrates with GoToMeeting	00 Ratings	8.9110 Ratings
Integrates with Gmail and Google Hangouts	00 Ratings	8.7182 Ratings
Integrates with Outlook	00 Ratings	8.9120 Ratings

Comparison of File Sharing & Management features of Skype for Business / Lync (discontinued) and Slack
Feature	Skype for Business / Lync (discontinued) - Ratings	Slack 8.7 461 Ratings
Versioning	00 Ratings	8.4229 Ratings
Video files	00 Ratings	8.8412 Ratings
Audio files	00 Ratings	9.1403 Ratings
Document collaboration	00 Ratings	8.5318 Ratings
Access control	00 Ratings	8.4305 Ratings
Advanced security features	00 Ratings	8.4264 Ratings
Integrates with Google Drive	00 Ratings	9.0211 Ratings
Device sync	00 Ratings	9.1339 Ratings

User Ratings
	Skype for Business / Lync (discontinued)	Slack
Likelihood to Recommend	8.4 (198 ratings)	9.4 (489 ratings)
Likelihood to Renew	9.0 (7 ratings)	10.0 (23 ratings)
Usability	9.0 (14 ratings)	9.2 (103 ratings)
Availability	- (0 ratings)	10.0 (1 ratings)
Performance	- (0 ratings)	10.0 (1 ratings)
Support Rating	8.5 (40 ratings)	10.0 (66 ratings)
Implementation Rating	7.0 (2 ratings)	10.0 (3 ratings)
Configurability	- (0 ratings)	10.0 (1 ratings)
Ease of integration	- (0 ratings)	7.0 (1 ratings)

Skype for Business / Lync (discontinued) vs. Slack

Skype for Business / Lync (discontinued)

Slack

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