Skype (discontinued) vs. Zoom Workplace

Skype (discontinued)

Zoom Workplace

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Skype (discontinued)	Score7.1 out of 10	N/A	Skype (the personal edition or Skype free) was a web meeting, video conferencing, and VoIP software, now superseded by Microsoft Teams' free edition and unsupported from May 2025.	$2.99 per month
Zoom Workplace	Score8.4 out of 10	N/A	Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.	$15.99 per month per user

Pricing

Skype (discontinued)

Zoom Workplace

United States Subscription: $2.99
per month
North America Subscription: $6.99
per month
India Subscription: $7.99
per month

Add-On Zoom Translated Captions: $5
per month per license
Add-On - Zoom Whiteboard: $24.90
per year
Pro: $149.90
per year per user
Business: $199.90
per year per user
Business Plus: $250.00
per year per user
Add-On - Conference Room Connector: $499
per year
Basic: Free
Enterprise: Custom
Add-On - Large Meetings: starting at $600
per year
Add-On - Cloud Storage: starting at $120
per year
Add-On Audio Conferencing: starting at $1200
per year
Add-On Zoom Phone Power Pack: Starting at $300
per year per user
Add-On - Zoom IQ for Sales: Contact Sales
Add-On - Quality of Service Subscription: Contact Sales

Pricing Offerings
Skype (discontinued)	Zoom Workplace
Free Trial
No	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	Yes

No setup fee

—

Community Pulse
Key User Insights
	Skype (discontinued)	Zoom Workplace
Considered Both Products	Discontinued Products Verified User Chose Skype (discontinued) As a whole business, we did not go with Skype. But for selected use cases we did. These scenarios were based upon what technology the other parties had access to. They were comfortable using Skype so we adapted to using it. We have used it to connect classes on site and off … Incentivized Helpful? Adil Khan Robin Front-end Developer\| Team Lead in Information Technology at Dhaka IT Solution (Information Technology & Services, 11-50 employees) Chose Skype (discontinued) Skype is a great app for various purposes, such as texting, calling, video chatting, and even holding virtual meetings. Regardless of connection speed, it provides the best quality and user experience. Skype's user base, reliability, and ease of use are unrivaled, and because … Incentivized Helpful? Verified User Chose Skype (discontinued) As a business messaging solution, Skype for Business has been replaced by Microsoft Teams which has been a significant upgrade. But the normal Skype hasn't really changed or developed much over the years leading to a steady decline in its customer base as well. A few years back … Incentivized Helpful? Nilufa Hossain IT Specialist in Research & Development at Lamda I-TECH (Information Technology & Services, 11-50 employees) Chose Skype (discontinued) Skype is inexpensive and easy to use, and all of us may access it through the internet. Because of concerns about privacy and security, I value Skype's longevity much. With this system, we can deal with people in distant locations since it is more dependable regularly. The … Incentivized Helpful? Verified User Chose Skype (discontinued) Skype was used literally only cause it was included in the Microsoft Suite and we did not need to pay for another service. However, after using it for some time and constantly running into audio/video issues (especially during client presentations when sharing powerpoint, … Incentivized Helpful? Maggie Karl Events Coordinator in Marketing at Solid Ground (Non-profit Organization Management, 11-50 employees) Chose Skype (discontinued) Lee's functionality than Zoom, more glitches and log in complications than Google, but affordable and familiar for most of our clients and staff, which makes it an easy tool for a nonprofit. In general, we use Zoom and Google more but Skype is still a useful tool. Incentivized Helpful? Verified User Chose Skype (discontinued) Skype works better than Google Hangouts simply because everyone in the organization has a skype address that comes from being an employee here. Not everyone has a google account, so it's hard to meet or use Google tools. The university has also worked with Zoom so that we can … Incentivized Helpful? Jitendra Pratap Embedded System Engineer in Information Technology at CETPA Infotech Pvt. ltd. (Computer Software, 11-50 employees) Chose Skype (discontinued) Team meetings are easy with Skype. Demo presentations are another thing where it stands out from the rest of its competitors. Reminders are another thing done here. Video conferencing and screen sharing is very much improved through Skype and Skype for Business desktop and … Incentivized Helpful? Verified User Chose Skype (discontinued) We have Cisco Jabber, Zoom and Rocket. Chat rolled out across organizations but they all lack the flexibility and attractiveness of Skype when it's coming to day-to-day work and solving business needs, even though they possess some important features and characteristics that … Incentivized Helpful? Verified User Chose Skype (discontinued) Skype lags behind in the kind of integrated functionality that other platforms provide. I believe Microsoft is planning to move away from Skype entirely, but Microsoft Teams are far superior. Not only do they provide instant messaging capabilities but all of the features are … Incentivized Helpful? Verified User Chose Skype (discontinued) Mostly security reasons and focused on doing one thing well. People know the name and the ring of Skype. One of the best and longest in the business. Caters to much of the older generation due to longevity. Older generations like tried and true and often shy away from the new … Incentivized Helpful? Verified User Chose Skype (discontinued) They both have their pros and cons. They work well--easy to use and operate. I don’t have a lot of negative things to say about either of them. I have enjoyed both systems and learned about the nuances of each one. I think it’s important to keep up with technology to say ahead … Incentivized Helpful? Meg Ruggieri Freelance Copywriter + Content Strategist in Marketing at Leftovers from Friday (Marketing & Advertising, 1-10 employees) Chose Skype (discontinued) Zoom doesn’t allow you to connect with clients for free for several hours which I need occasionally. I don’t need Skype consistently like that of zoom but I like that it’s there when I need a longer meeting. In general, I find zoom to be a higher quality video experience. Incentivized Helpful? Philip Butler Founder in Corporate at Radiate Inc. (Music, 1-10 employees) Chose Skype (discontinued) Skype used to be the go-to for everyone we worked with about 5 years ago but Google Meet and Zoom have quickly overcame the service. I'm not sure why though as the services are fairly interchangeable. On our Windows computers Skype runs better than Zoom and Google Meet but on … Incentivized Helpful? Hayden Brown Estimator at Brazos Masonry Inc (Construction, 201-500 employees) Chose Skype (discontinued) Zoom is my preference for professional meetings, while Skype is nice for communication within my organization. I find Zoom to be more professional due to its aesthetic. Skype has tremendous marketing and customer outreach that has carried its name for a while, but they are … Incentivized Helpful? Yurii Aliabiev Digital Marketer in Marketing at Plerdy (Internet, 11-50 employees) Chose Skype (discontinued) Skype has a way better user interface, which is considerably more convenient to use. Obviously, compared to the competitors, Skype stands out as more professional software, which is supported on a lot of devices on different operating systems. As for me, Skype is also more … Incentivized Helpful? justin kamau CMO (Chief Marketing Officer) in Marketing at tuskys supermarket (Retail, 5001-10,000 employees) Chose Skype (discontinued) Skype is very fast compared to the others. It has an easy user interface where no special training is required. It has a very supportive team that helps immediately when we need help. Compared to other software, Skype is very cheap in both purchasing cost and maintenance cost … Incentivized Helpful? Shajae Barrett ESL Teacher in Professional Services at Jishou Tianchi Kindergarten (E-Learning, 11-50 employees) Chose Skype (discontinued) Even though Zoom has familiar features to Skype, it is more costly. In order to have unlimited minutes to video conference with Zoom without being disconnected, you have to pay for that service, whilst Skype is totally free and you are allowed to video conference as long as you … Incentivized Helpful? Verified User Chose Skype (discontinued) Zoom costs more to use than Skype. However similar in features and has more support in the current business environment. WhatsApp is free but not at all as integrated into your system like Skype, It's not multi-platform like Skype is. It works on the PC but it has to be … Incentivized Helpful? Verified User Chose Skype (discontinued) Skype's screen sharing tool is unbeatable! Incentivized Helpful? Verified User Chose Skype (discontinued) Same as before with updates and more features. Nothing much more to say, it's been practical. Zoom is efficient but doesn't allow chat like everyone is already familiar nowadays. (ex; Microsoft, ICQ, MSN, Messenger, Facebook Messenger, etc.) Chatting is now second nature to … Incentivized Helpful? Verified User Chose Skype (discontinued) Skype is good for: Internal video calls and screen sharing. Easy and affordable tool for foreign calls (you can purchase a small credit for every user, so he can make foreign calls from everywhere in affordable prices). Incentivized Helpful? Carlo Borja Online Marketing Specialist in Marketing at Time Doctor (Internet, 51-200 employees) Chose Skype (discontinued) Although you can't do a lot of users in one video chat, Skype still has the best video quality for virtual meetings. Skype is the cheapest among the alternatives. It is absolutely free after all. Skype has been the longest-running platform for online communication. It is still … Incentivized Helpful? Verified User Chose Skype (discontinued) We stick with Zoom as a company wherever we can, especially for client communications. We sometimes use Hangouts if it's convenient for a short conversation. We stay away from WebEx and Skype as much as we can (but keep Skype available since it's sometimes requested by … Incentivized Helpful? Amanda Carpenter Administrative Office Technician at Lebanon Campus of Harrisburg Area Community College (Higher Education, 1001-5000 employees) Chose Skype (discontinued) I think Zoom is more suited for a company, whereas Skype is more for personal use. Zoom has the meeting capabilities that are more geared toward company usage compared to Skype. Incentivized Helpful?	Zoom Spencer Peterson Public Relations Specialist in Social Media at TCN (Computer Software, 51-200 employees) Chose Zoom Workplace Zoom Workplace has a range of products that are closely integrated and is fairly customizable so that we are better able to control branding and improve efficiency. Other platforms like Skype have often faced connection issues and do not have as many advanced features. Incentivized Helpful? Karen Mercado Event Manager at Disability Rights California (Non-profit Organization Management, 201-500 employees) Chose Zoom Workplace I think Zoom Workplace is so much better than Skype Incentivized Helpful? Verified User Chose Zoom Workplace 1. Zoom 2. Google Meet 3. Skype Incentivized Helpful? Anastasia Globa Lecturer in Computational Design and Advanced Manufacturing (Architecture) at University of Sydney (E-Learning, 10,001+ employees) Chose Zoom Workplace Zoom is 100% superior in almost all aspects compared to its 2 main competitors: Microsoft Teams and Skype. Only a few organizations in the Australian Education sector use Skype anymore. There are several universities and organizations that are forced to use Teams by their … Incentivized Helpful? Verified User Chose Zoom Workplace Zoom Workplace is certainly the superior product, but MS Teams gives it a run for its money due to all of the AI integrated features that MS CoPilot has added to the entire MS Office product portfolio. If Zoom added more AI features, and possibly something similar to ZoomInfo … Incentivized Helpful? Verified User Chose Zoom Workplace We use Microsoft 365 for everything we do as a company. Except for video communication. For that we use Zoom Workplace, even though Teams is integrated into our other Microsoft products. We found Teams difficult to use and buggy, whereas Zoom Workplace always just works. It is … Incentivized Helpful? Verified User Chose Zoom Workplace I think Zoom Workplace is about equivalent to the Webex suite. However, Microsoft has the edge due to the breadth of capabilities packaged with Microsoft 365/Entra. Incentivized Helpful? Verified User Chose Zoom Workplace Zoom is equal in parity to all of the tools mentioned above at a bare minimum, and for some of them it goes above and beyond - for video conferencing, Zoom is well past Meet and Teams. It's less obtrusive than Teams on a PC, and it doesn't strain older hardware like Meet does. Incentivized Helpful? Verified User Chose Zoom Workplace Microsoft Teams is probably the closest competitor, but I prefer Zoom Workplace's call quality and user experience. Incentivized Helpful? Verified User Chose Zoom Workplace I always used Microsoft Teams and I have had issues with my connection, backgrounds, and even audio quality not working well with my drivers. I switched to Zoom Workplace not only because I did not have a Microsoft license at some point, but also do try these features that … Incentivized Helpful? Verified User Chose Zoom Workplace More features, better UI, more user friendly Incentivized Helpful? Verified User Chose Zoom Workplace More reliable, faster, and better quality Incentivized Helpful? Verified User Chose Zoom Workplace We've selected Zoom because it integrates easily with our CRM and allowed to port our phone number. Unfortunately, their billing and tech support are really bad. Incentivized Helpful? Verified User Chose Zoom Workplace Low cost and improve quality when you have several participants. Multi platform support is also amazing for this tool, no mater if we are talking about PC or MAC, Windows or Linux, Zoom can be easily be used. Support provided by the vendor is also an incredible key feature of … Incentivized Helpful? Verified User Chose Zoom Workplace The main core reason why we are still choosing Zoom its because of the large-list feature. With Google Meet we have the limitation of potential attendees to the meeting, that results in a big issue for meetings where we need to involve large portions or the whole company. Incentivized Helpful? Danish Qureshi Account Executive in Professional Services at First Bit (Professional Training & Coaching, 51-200 employees) Chose Zoom Workplace Our concern was easy to use platform and simple User Interface. We found Zoom standing top of the three we evaluated. Incentivized Helpful? Marcellous Wright, PMP® Site Manager in Information Technology at Strategic Resources, Inc. (SRI) (Telecommunications, 201-500 employees) Chose Zoom Workplace Zoom is much better than using a source such as Vonage for business meeting solutions. The main reason would be Vonage has limits and can't always function properly when using a government computer. In those situations, one would need to use a mobile device. When it comes to … Incentivized Helpful? Avesh Meena Systems Software Engineer in Customer Service at Income Tax Business Application (Computer Software, 501-1000 employees) Chose Zoom Workplace Zoom stands well on their competitors, time to time improvements on user interface. Adding more features like screen sharing and VOIP works great. Their customer support is very good. Incentivized Helpful? Verified User Chose Zoom Workplace Zoom is a tool used for meetings and real-time conferences, academic, business, and also personality-wise. It complements Miro since both are collaborative. Even by sharing the screen in Zoom of Miro boards is something I often do. Incentivized Helpful? Verified User Chose Zoom Workplace We have used Zoom for many years now and continue to use it on. While they share features with the other tools that I have listed, learning and getting acclimated to Zoom was easier. Incentivized Helpful? Joel Amaya Help Desk Technician in Information Technology at BYU-Pathway Worldwide (E-Learning, 1001-5000 employees) Chose Zoom Workplace Zoom has a very friendly UI that allows any kind of people to easily use the application, it has a light design but with all the necessary features without overflooding the options. Zoom has great stability and great performance among other counterparts making this a very … Incentivized Helpful? Sarah Martin Owner at Dignified Hedonist (Health, Wellness and Fitness, 1-10 employees) Chose Zoom Workplace Zoom cannot be beaten for ubiquity - 100% of my clients and prospective clients are already familiar with Zoom. This is the #1 reason why I use Zoom. Additionally, Zoom integrates with AcuityScheduling, saving me a lot of time in creating meetings and adding them to the … Incentivized Helpful? Nazlıhan İlem İhracat in Sales at Sürsan Su Ürünleri (Fishery, 501-1000 employees) Chose Zoom Workplace Zoom is great for meetings with large groups. It's easy to see and keep track of attendees, handle the controls as needed, and share your screen. Incentivized Helpful? Verified User Chose Zoom Workplace Despite the availability of many tools like Zoom on the market, Zoom has made its presence and become the most valuable and loved tool. The tool has all the features that any other tool like this should have and provides a one-stop solution for all the demands any business … Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Skype (discontinued)

Zoom Workplace

Comparison of Performance & Compatibility of Online Events Software features of Skype (discontinued) and Zoom Workplace
Feature	Skype (discontinued) 9.6 138 Ratings	Zoom Workplace 8.4 932 Ratings
High quality audio	9.8135 Ratings	8.8926 Ratings
High quality video	9.6133 Ratings	8.7924 Ratings
Low bandwidth requirements	9.4130 Ratings	00 Ratings
Mobile support	9.4118 Ratings	00 Ratings

Comparison of Screen Sharing features of Skype (discontinued) and Zoom Workplace
Feature	Skype (discontinued) 9.4 119 Ratings	Zoom Workplace 8.6 931 Ratings
Desktop sharing	9.5118 Ratings	9.1930 Ratings
Whiteboards	9.360 Ratings	00 Ratings

Comparison of Online Meetings / Events features of Skype (discontinued) and Zoom Workplace
Feature	Skype (discontinued) 9.6 118 Ratings	Zoom Workplace 8.6 936 Ratings
Calendar integration	9.585 Ratings	8.3850 Ratings
Meeting initiation	9.7106 Ratings	9.5910 Ratings
Integrates with social media	9.565 Ratings	00 Ratings
Record meetings / events	9.577 Ratings	9.4885 Ratings
Slideshows	9.968 Ratings	00 Ratings

Comparison of Online Events Collaboration features of Skype (discontinued) and Zoom Workplace
Feature	Skype (discontinued) 9.7 111 Ratings	Zoom Workplace 8.2 807 Ratings
Live chat	9.7110 Ratings	8.4789 Ratings
Audience polling	9.964 Ratings	00 Ratings
Q&A	9.662 Ratings	00 Ratings

Comparison of Online Events Security features of Skype (discontinued) and Zoom Workplace
Feature	Skype (discontinued) 9.7 101 Ratings	Zoom Workplace 9.1 792 Ratings
User authentication	9.788 Ratings	9.1695 Ratings
Participant roles & permissions	9.683 Ratings	9.2759 Ratings
Confidential attendee list	9.960 Ratings	00 Ratings

Comparison of VoIP system collaboration features of Skype (discontinued) and Zoom Workplace
Feature	Skype (discontinued) 9.3 4 Ratings	Zoom Workplace - Ratings
Video conferencing	9.74 Ratings	00 Ratings
Audio conferencing	9.04 Ratings	00 Ratings
Video screen sharing	9.24 Ratings	00 Ratings
Instant messaging	9.44 Ratings	00 Ratings

Comparison of Cloud PBX features of Skype (discontinued) and Zoom Workplace
Feature	Skype (discontinued) - Ratings	Zoom Workplace 8.7 179 Ratings
Hosted PBX	00 Ratings	8.082 Ratings
Multi-level Interactive Voice Response (IVR)	00 Ratings	8.9104 Ratings
Directory of employee names	00 Ratings	9.1165 Ratings

Comparison of Call Management features of Skype (discontinued) and Zoom Workplace
Feature	Skype (discontinued) - Ratings	Zoom Workplace 8.8 199 Ratings
Answering rules	00 Ratings	8.4150 Ratings
Call recording	00 Ratings	9.1180 Ratings
Call park	00 Ratings	9.0114 Ratings
Call screening	00 Ratings	8.8125 Ratings
Message alerts	00 Ratings	9.1158 Ratings
Business SMS/External Messaging	00 Ratings	9.0104 Ratings
Voicemail Transcription	00 Ratings	8.3146 Ratings

Comparison of Mobile apps features of Skype (discontinued) and Zoom Workplace
Feature	Skype (discontinued) - Ratings	Zoom Workplace 9.2 223 Ratings
Mobile app for iOS	00 Ratings	9.3198 Ratings
Mobile app for Android	00 Ratings	9.2138 Ratings

Comparison of Unified Communications Platform and Collaboration features of Skype (discontinued) and Zoom Workplace
Feature	Skype (discontinued) - Ratings	Zoom Workplace 9.0 186 Ratings
Centralized communications management	00 Ratings	8.8148 Ratings
Team messaging	00 Ratings	9.2156 Ratings
Team document sharing	00 Ratings	9.2136 Ratings
Call and meeting analytics	00 Ratings	8.9154 Ratings

User Ratings
	Skype (discontinued)	Zoom Workplace
Likelihood to Recommend	9.0 (140 ratings)	9.0 (984 ratings)
Likelihood to Renew	10.0 (5 ratings)	4.6 (21 ratings)
Usability	10.0 (4 ratings)	6.0 (41 ratings)
Availability	10.0 (1 ratings)	9.1 (2 ratings)
Performance	10.0 (1 ratings)	9.1 (2 ratings)
Support Rating	10.0 (42 ratings)	1.6 (42 ratings)
In-Person Training	- (0 ratings)	9.1 (1 ratings)
Implementation Rating	10.0 (3 ratings)	2.3 (9 ratings)
Configurability	10.0 (1 ratings)	9.1 (2 ratings)
Contract Terms and Pricing Model	10.0 (1 ratings)	8.0 (13 ratings)
Ease of integration	10.0 (1 ratings)	7.3 (2 ratings)
Product Scalability	10.0 (1 ratings)	9.1 (2 ratings)
Professional Services	10.0 (1 ratings)	9.2 (8 ratings)
Vendor post-sale	10.0 (1 ratings)	9.1 (2 ratings)
Vendor pre-sale	10.0 (1 ratings)	7.3 (2 ratings)

Skype (discontinued) vs. Zoom Workplace

Skype (discontinued)

Zoom Workplace

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