| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Slack | Score9.1 out of 10 | N/A | Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The… | $8.75 per month per user |
 Webex App | Score8.3 out of 10 | N/A | The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work. | $0 user/month |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | *Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month. | — | ||||||||||||||
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| Considered Both Products | Chose Slack Compare to other tools Slack is a easy way to connect others Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Slack Slack is great for communicating with our remote team across the country. It keeps our teams connected when working on multiple projects and initiatives. Slack has more connectivity options than Google Meet, making it a valuable tool. Since we use other products, integration is … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Slack None of the competition coming from the Microsoft or Cisco provide the user experience of today's consumerized social media. Slack, on the other hand, is fully on par with the best and most known social media applications that consumers use. Consumerization of IT shows here as … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Slack Microsoft Teams is mostly for working in development teams and really not suitable as normal day to day messaging/collaboration tool. Skype for Business is reliable but not suitable for code management and has very high costs for movement to cloud. Cisco Teams is mostly suited … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | Chose Webex App Incentivized Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Webex App Microsoft Teams, while being built for more file sharing, completely misses the mark. I prefer Webex App which focuses on being a great chat tool, rather than trying to become something it is not. Slack is preferred over Webex App, but just barely, and it is only because Slack … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Webex App Webex App is way more intuitive than Slack and Microsoft Teams. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Webex App Webex stands out for its comprehensive features and enterprise level security that cater well to hybrid work environments. Webex app is a unified communication tool unlike other platforms. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Webex App Webex is a lot more secure and you get more for the money, Enhanced security protocols and integrations with other systems, feature-packed and ease of use. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Webex App Since Webex app is a centralized app, it has made things easier for everyone. You can send files, start conversation within a chat, so that many variables make it richer. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Webex App Webex was the incumbent and I had no influence. Webex is enterprise - caliber and in many ways indistinguishable from the others, though it does seem to be slightly less reliable, as previously mentioned I find myself hitting "dead ports". MS Teams offers some very … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Webex App - Worldwide used by companies - It is very useful for remote access (for network supporters) - It is perfect for environments where the network has Cisco devices, it doesn't mean that other brands aren't suitable. - You can record the meetings, and training and use them for a … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Webex App Webex App gave us the opportunity to build teams and communicate information just in the specific team or share it with all colleagues. It is also good to discuss in teams, may start a conference when needed, and the use of whiteboard to clarify some processes. Also, we see … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Webex App Lately, Webex is adopting many features of MS Teams. Both platforms can be used interchangeably, really depends on the participants and which platform is more compatible with all so that we can expect [fewer] problems for the planning and also during the execution of the meeting. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Webex App To be honest, sometimes I still use it but what makes me stay with Webex App is I'm familiar with it. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
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| Happy with the feature set | ||
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| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
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| Slack | Webex App | |
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| Likelihood to Recommend | 9.4 | 9.0 |
| Likelihood to Renew | 10.0 | 9.0 |
| Usability | 9.2 | 8.9 |
| Availability | 10.0 | 8.0 |
| Performance | 10.0 | 9.9 |
| Support Rating | 10.0 | 8.2 |
| In-Person Training | - | 8.2 |
| Online Training | - | 8.5 |
| Implementation Rating | 10.0 | 6.0 |
| Configurability | 10.0 | 6.5 |
| Ease of integration | 7.0 | 9.0 |
| Product Scalability | - | 7.1 |
| Vendor post-sale | - | 9.0 |
| Vendor pre-sale | - | 8.0 |
