Kissmetrics vs. Smartlook
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Kissmetrics | Score9.6 out of 10 | Mid-Size Companies (51-1,000 employees) | Kissmetrics is a customer engagement automation platform. This solution includes behavioral analytics, segmentation, and email campaign automation. | $150 per month |
 Smartlook | Score8.2 out of 10 | Small Businesses (1-50 employees) | Smartlook is an analytics solution tool for websites, iOS/Android apps, and various app frameworks, that answers the "whys" behind users' actions. It helps users understand precisely how customers interact with website and app — watch recordings, create heatmaps, use automatic tracked events, and build conversion funnels. Data is seen on one central dashboard, which enables sharing and collaborating with colleagues. This is to support clear, data-driven decision-making for product managers,… | $55 per month 5000 sessions |
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| Entry-level Setup Fee | $1,500 per installation | Optional | ||||||||||||||
| Additional Details | What are Monthly Tracked People? Monthly Tracked People are unique visitors that engage in an Event on your website or with your product, that gets tracked by you in Kissmetrics. Monthly Tracked People can be anonymous or identified. | All Smartlook packages support both web and mobile app platforms. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Kissmetrics | Smartlook | |
|---|---|---|
| Likelihood to Recommend | 8.9 | 9.0 |
| Likelihood to Renew | 7.4 | 8.9 |
| Usability | 7.1 | 10.0 |
| Availability | 8.3 | 9.1 |
| Performance | 8.5 | 8.2 |
| Support Rating | 9.0 | 10.0 |
| In-Person Training | 9.1 | - |
| Online Training | 8.6 | - |
| Implementation Rating | 7.3 | 7.3 |
| Configurability | - | 8.2 |
| Ease of integration | - | 9.1 |
| Product Scalability | - | 8.2 |
| Vendor post-sale | - | 9.1 |
| Vendor pre-sale | - | 9.1 |