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SolarWinds Dameware Remote Everywhere (DRE) vs. Zoho Assist

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SolarWinds Dameware Remote Everywhere (DRE)

    Score6.2 out of 10
    N/ASolarWinds Dameware Remote Everywhere provides help desk technicians a simple, cloud-based, remote-support solution to easily access endpoint devices. It features diagnostic and troubleshooting tools to help resolve issues more quickly. Using a laptop or a mobile app users can access end-device details, running sessions, and deep registry editing capabilities. The user can record sessions, add notes, view reports, and create customized surveys for additional end…N/A

    Zoho Assist

    Score8.4 out of 10
    N/AZoho Assist from Zoho Corporation is a remote administration tool for SMBs and outsourced IT.

    $12

    per technician/per month

    Pricing
    SolarWinds Dameware Remote Everywhere (DRE)Zoho Assist
    Editions & Modules
    No answers on this topic
    Remote Support - Standard
    $12
    per technician/per month
    Unattended Access - Standard
    $12
    25 unattended computers/per month
    Remote Support - Professional
    $18
    per technician/per month
    Unattended Access - Professional
    $18
    25 unattended computers/per month
    Remote Support - Enterprise
    $28
    per technician/per month
    Offerings
    Pricing Offerings
    SolarWinds Dameware Remote Everywhere (DRE)Zoho Assist
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Features
    SolarWinds Dameware Remote Everywhere (DRE)Zoho Assist
    Remote Administration
    Comparison of Remote Administration features of SolarWinds Dameware Remote Everywhere (DRE) and Zoho Assist
    Feature
    SolarWinds Dameware Remote Everywhere (DRE)
    9.1
    13 Ratings
    Zoho Assist
    7.1
    12 Ratings
    Screen sharing8.113 Ratings6.611 Ratings
    File transfer10.013 Ratings6.811 Ratings
    Instant message10.012 Ratings3.712 Ratings
    Access to sleeping/powered-off computers9.09 Ratings2.210 Ratings
    Over-the-Internet remote session9.013 Ratings6.812 Ratings
    Initiate remote control from mobile10.09 Ratings6.87 Ratings
    Remote management of servers & workstations9.012 Ratings6.88 Ratings
    Centralized management dashboard9.012 Ratings8.98 Ratings
    Session record9.09 Ratings9.76 Ratings
    Annotations5.95 Ratings10.06 Ratings
    Monitoring and Alerts9.99 Ratings7.14 Ratings
    Multi-platform remote control10.010 Ratings9.06 Ratings
    Secure remote access with Smart Card authentication00 Ratings10.02 Ratings
    Remote Active Directory® management00 Ratings4.43 Ratings
    User Ratings
    SolarWinds Dameware Remote Everywhere (DRE)Zoho Assist
    Likelihood to Recommend
    9.0
    (13 ratings)
    6.8
    (12 ratings)
    Usability
    -
    (0 ratings)
    8.7
    (2 ratings)
    Support Rating
    8.1
    (10 ratings)
    9.3
    (5 ratings)