HappyFox Help Desk vs. Tidio
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 HappyFox Help Desk | Score8.3 out of 10 | N/A | HappyFox is a web-based customer support ticketing system hosted in the cloud. It helps track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system. | $29 per month per user |
 Tidio | Score8.8 out of 10 | N/A | Tidio is a live chat app powered by a chatbot and that comes with mailing features. | $0 per month |
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Discounts are offered for annual and biannuall billing on per agent plans. | All plans come with a 7-day free trial, no credit card required. Additional addons and upgrades available. | ||||||||||||||
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| Incident and problem management |
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| Self Help Community |
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| Multi-Channel Help |
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| Chat Analytics and Reports |
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| HappyFox Help Desk | Tidio | |
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| Likelihood to Recommend | 9.4 | 9.0 |
| Likelihood to Renew | 10.0 | - |