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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Webex App

    Score8.3 out of 10
    N/AThe Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.

    $0

    user/month

    Webex Calling

    Score8.7 out of 10
    N/AWebex Calling is Cisco’s flagship cloud calling solution with over 12 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a cloud calling solution. Webex Calling's connectivity and collaboration experience includes calling, meetings, messaging, contact center, and integrated devices.

    $17

    per month per user

    Pricing
    Webex AppWebex Calling
    Editions & Modules
    Basic Plan
    $0.00
    user/month
    Meet Plan
    $13.50
    user/month
    Meet + Call Plan
    $25.00
    user/month
    Enterprise Plan
    Contact Sales
    Webex Call
    $17
    per month per user
    Webex Suite: Meet + Call
    $25
    per month per user
    Webex Enterprise
    Contact Sales
    Cisco Unified Communications Manager
    Contact Sales
    Offerings
    Pricing Offerings
    Webex AppWebex Calling
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    Webex AppWebex Calling
    Considered Both Products
    Cisco
    Chose Webex App
    They all complement each other very well
    Incentivized
    Chose Webex App
    It has more functionality than Zoom. Zoom is only good if one is only looking for normal and audio calling software but if you are looking for a tool which is good for collaboration. Webex App also provides user friendly interface which is useful for both tech and less …
    Incentivized
    Chose Webex App
    I was introduced to the Webex App 4 years ago and have not used anything else outside of Webex products.
    Incentivized
    Chose Webex App
    Security aspects applied in all ways of communications, as voice, chat and video, as well as collaboration when you must escalate from a chat discussion to a meeting, or when sharing a document on line or you screen, Webex App offers it natively. Your content is protected, no …
    Incentivized
    Chose Webex App
    Webex App has now integrated the above mentioned into their workflow allowing us to use one tool instead of multiple. We found previous tools in our environment out-dated and decided to move to webex and become an inhouse all webex shop.
    Incentivized
    Chose Webex App
    It has more features, a LOT more security, ROI is in the region of up to 10x cheaper than our existing PBXes that are at sites. The Spaces and Teams set up is very easy to do, the extended features, once enabled, are even more so. The fact you can also manage it from a web …
    Incentivized
    Chose Webex App
    Pretty much the same. But Webex Teams seemed to run a bit smoother (take less local resources) than Microsoft Teams did. So that was a pretty good selling point. Also, it's kinds of a Skype vs. Webex Meetings question. Because obviously Webex Teams works great with Webex …
    Incentivized
    Chose Webex App
    Cisco Webex Teams is more integrated with other software that we are already using within the organisation, and so was the obvious choice for us. Users are already familiar with Cisco's collaboration tools in general, and we have experienced great support whenever we …
    Incentivized
    Chose Webex App
    Cisco gives us a deep integration with Cisco on-premise, especially with Cisco Unified Communications Manager.
    Incentivized
    Chose Webex App
    We previously used Microsoft Lync before it made the switch to Skype. Although it was a fine tool, it didn't have the communication integration that comes with the Cisco solution.
    Incentivized
    Cisco
    Chose Webex Calling
    Webex has better overall infrastructure. It shouldn't come as a shock as it is backed by Cisco and Cisco is a pioneer in the network space and has amazing overall availability in the market.
    Incentivized
    Chose Webex Calling
    We opted for Webex Calling because it is more secure than the other platforms. Also, when in calls, it does not have a limit for the number of people we have, I experienced in the other platforms that there is a time limit on the calls you can make depending on the number of …
    Incentivized
    Chose Webex Calling
    Webex calling is the best!!! Worth the upgrade
    Incentivized
    Chose Webex Calling
    Webex Meetings, Traning and Webinars
    Incentivized
    Chose Webex Calling
    Where necessary, in our University we use software such as Zoom or Microsoft Teams to communicate with our students remotely. However, the software mentioned does not have specific functions that Cisco Webex Calling has and can be integrated with other tools in the Cisco Webex …
    Incentivized
    Chose Webex Calling
    I find this product to be very easily deployed as well as configured. With this platform, it does not really matter from where you are using it be it home or office or any meeting room this platform just seamlessly integrates into your company. Moreover, the user interface is …
    Incentivized
    Chose Webex Calling
    Webex Calling gives a much fuller experience due to the coverage across so many of the areas within Collaboration. Webex manages to bring together many tools into one toolbox, providing a fully immersive experience for the customer which I have yet to see from any of the …
    Incentivized
    Chose Webex Calling
    Perfect suite of applications provided by Cisco
    Incentivized
    Chose Webex Calling
    We've been using BroadCloud Carrier in the past, so it was easy to migrate WxC.
    Incentivized
    Chose Webex Calling
    These are all very similar products. But in the end since we were using Webex Meetings and some Teams usage we have already kind of bought into the Cisco dream and suite of products so it just made sense. These other products are good but Webex Calling was above the rest …
    Incentivized
    Chose Webex Calling
    The big advantage of Webex Calling is that the deployment could be fully in the cloud, you dont need to purchase hardware like SBC and you can add Cisco Webex Meeting and Teams to your user for more collaboration. It's the last piece of the puzzle if you already use theses …
    Incentivized
    Chose Webex Calling
    Did not try or evaluate any other products to compare. This was due, in part, to other cisco products we have used successfully in the past and continued with our brand loyalty. The product once again has not disappointed us in any way and we will continue to use and evaluate …
    Incentivized
    Chose Webex Calling
    Neither of the alternatives had the support, security, quality, and infrastructure that our business requires. As Cisco Collaboration is already widely used internally, Webex Calling was the best option for us.
    Incentivized
    Chose Webex Calling
    From the experience we already have with working with Cisco technology and with everything new that is being brought to the cloud, we knew it was an excellent option.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Webex AppWebex Calling
    Project Management
    Comparison of Project Management features of Webex App and Webex Calling
    Feature
    Webex App
    6.9
    571 Ratings
    Webex Calling
    -
    Ratings
    Task Management7.3321 Ratings00 Ratings
    Gantt Charts7.9150 Ratings00 Ratings
    Scheduling8.0444 Ratings00 Ratings
    Workflow Automation5.2214 Ratings00 Ratings
    Mobile Access8.0536 Ratings00 Ratings
    Search6.3452 Ratings00 Ratings
    Visual planning tools5.4240 Ratings00 Ratings
    Communication
    Comparison of Communication features of Webex App and Webex Calling
    Feature
    Webex App
    7.6
    614 Ratings
    Webex Calling
    -
    Ratings
    Chat8.5604 Ratings00 Ratings
    Notifications8.5594 Ratings00 Ratings
    Discussions8.9547 Ratings00 Ratings
    Surveys6.3298 Ratings00 Ratings
    Internal knowledgebase6.8270 Ratings00 Ratings
    Integrates with GoToMeeting10.0151 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts2.0175 Ratings00 Ratings
    Integrates with Outlook10.0382 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Webex App and Webex Calling
    Feature
    Webex App
    7.5
    528 Ratings
    Webex Calling
    -
    Ratings
    Versioning8.1313 Ratings00 Ratings
    Video files7.5455 Ratings00 Ratings
    Audio files8.3456 Ratings00 Ratings
    Document collaboration8.0427 Ratings00 Ratings
    Access control8.8332 Ratings00 Ratings
    Advanced security features9.0340 Ratings00 Ratings
    Integrates with Google Drive1.1169 Ratings00 Ratings
    Device sync8.8311 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Webex App and Webex Calling
    Feature
    Webex App
    -
    Ratings
    Webex Calling
    8.3
    17 Ratings
    High quality audio00 Ratings8.216 Ratings
    High quality video00 Ratings8.516 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Webex App and Webex Calling
    Feature
    Webex App
    -
    Ratings
    Webex Calling
    8.6
    16 Ratings
    Desktop sharing00 Ratings8.616 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Webex App and Webex Calling
    Feature
    Webex App
    -
    Ratings
    Webex Calling
    7.3
    16 Ratings
    Calendar integration00 Ratings6.816 Ratings
    Meeting initiation00 Ratings6.815 Ratings
    Record meetings / events00 Ratings8.115 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Webex App and Webex Calling
    Feature
    Webex App
    -
    Ratings
    Webex Calling
    7.5
    14 Ratings
    Live chat00 Ratings7.514 Ratings
    Online Events Security
    Comparison of Online Events Security features of Webex App and Webex Calling
    Feature
    Webex App
    -
    Ratings
    Webex Calling
    8.2
    15 Ratings
    User authentication00 Ratings8.115 Ratings
    Participant roles & permissions00 Ratings8.315 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Webex App and Webex Calling
    Feature
    Webex App
    -
    Ratings
    Webex Calling
    7.7
    153 Ratings
    Hosted PBX00 Ratings7.0115 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings7.8104 Ratings
    Directory of employee names00 Ratings7.0145 Ratings
    Call Management
    Comparison of Call Management features of Webex App and Webex Calling
    Feature
    Webex App
    -
    Ratings
    Webex Calling
    7.5
    158 Ratings
    Answering rules00 Ratings7.3142 Ratings
    Call recording00 Ratings7.5136 Ratings
    Call park00 Ratings7.1131 Ratings
    Call screening00 Ratings7.4123 Ratings
    Message alerts00 Ratings8.4124 Ratings
    Business SMS/External Messaging00 Ratings7.810 Ratings
    Online Fax00 Ratings7.27 Ratings
    Voicemail Transcription00 Ratings7.215 Ratings
    Mobile apps
    Comparison of Mobile apps features of Webex App and Webex Calling
    Feature
    Webex App
    -
    Ratings
    Webex Calling
    8.4
    151 Ratings
    Mobile app for iOS00 Ratings8.4135 Ratings
    Mobile app for Android00 Ratings8.4123 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Webex App and Webex Calling
    Feature
    Webex App
    -
    Ratings
    Webex Calling
    7.0
    17 Ratings
    Centralized communications management00 Ratings7.616 Ratings
    Team messaging00 Ratings7.517 Ratings
    Team document sharing00 Ratings6.216 Ratings
    Call and meeting analytics00 Ratings6.817 Ratings
    User Ratings
    Webex AppWebex Calling
    Likelihood to Recommend
    9.0
    (681 ratings)
    8.3
    (174 ratings)
    Likelihood to Renew
    9.0
    (30 ratings)
    9.8
    (2 ratings)
    Usability
    8.9
    (392 ratings)
    9.1
    (4 ratings)
    Availability
    8.0
    (10 ratings)
    -
    (0 ratings)
    Performance
    9.9
    (10 ratings)
    -
    (0 ratings)
    Support Rating
    8.2
    (395 ratings)
    8.5
    (3 ratings)
    In-Person Training
    8.2
    (3 ratings)
    -
    (0 ratings)
    Online Training
    8.5
    (6 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.0
    (13 ratings)
    -
    (0 ratings)
    Configurability
    6.5
    (12 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (9 ratings)
    -
    (0 ratings)
    Product Scalability
    7.1
    (9 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (8 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (9 ratings)
    -
    (0 ratings)