| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Webex App | Score8.3 out of 10 | N/A | The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work. | $0 user/month |
 Zoom Workplace | Score8.4 out of 10 | N/A | Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center. | $15.99 per month per user |
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| Considered Both Products | Chose Webex App Webex stands out for its comprehensive features and enterprise level security that cater well to hybrid work environments. Webex app is a unified communication tool unlike other platforms. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Webex App Webex App has a better ability to deliver encrypted, secure communication that the other products explored. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Webex App Better security and advanced features, configuration and centralized management, more intuitive features during meetings, integration with audio, video and hardware. Webex App provides best in class solutions in security and automations while keeping a friendly and easy to use … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Webex App Webex App is easily integrated, especially for companies that are already using unified communications and collaboration equipment. Compared to Zoom, which is mostly targeted to "fresh" users as it does not need a baseline footprint on the company. We also already use a lot of … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Webex App Webex App is primarily utilized in our company for Executive-Level meetings and occasionally internal meetings on a department level. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Webex App Cisco Jabber is competitive against Microsoft Teams, Zoom
and Slack, all 3 of which we also use. However, I can expect t to cede
more ground in the future as more organisations embrace the other 3 applications. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Webex App WebexApp is reliable for getting connectivity with Telecom vendors in North America and Latin America for technical support sessions. It is compatible with various PC /OS systems of end-users. I like to engage customers using Cisco Webex App because it demonstrates that my … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Webex App First, I liked the stable platform Webex provides. Call dropping never happened and this provides high reliability for meetings. Second easy to start and schedule meetings. Integration with Gmail or outlook helped to keep track of scheduled meetings. Second, secured platforms … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Webex App Lately, Webex is adopting many features of MS Teams. Both platforms can be used interchangeably, really depends on the participants and which platform is more compatible with all so that we can expect [fewer] problems for the planning and also during the execution of the meeting. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | Chose Zoom Workplace I wouldn't say I like Teams; it's complicated, and it lacks functionality; often, clients use Teams, so im forced to use it, but during meetings, I end up sending them Zoom links so we can continue on Zoom. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Zoom Workplace Zoom over Webex, while nothing against Webex, Zoom is much easier to understand and use right out of the gate. It provides simple functionality for a nice, clean video conference and also has the bandwidth that we needed to host a lot of people (500+) while Webex could not … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Zoom Workplace Compared to its competitors, Zoom is more cost-effective, as well as simpler to install and use. It's also more reliable, as Google Meet's call quality has been poor for meetings larger than one-on-one. Even Microsoft Teams has a Zoom plug-in for teams to use. I chose Zoom, so … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Zoom Workplace Zoom's more cost-effective compared to the competitors. Initially, Zoom also offers a free option for the first 40 minutes of use. Zoom is easier to install and implement compared to other competitors. Even Microsoft Teams offers a Zoom plug-in to allow for Teams to access … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Zoom Workplace Zoom is a high-performing video conferencing app [that] is a good option for conferencing meetings. It has all the options that a normal user needs from such an application. But here are some pros that other software offer which Zoom lacks:1. Skype for example has a web client … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Zoom Workplace I've used them all, and there's no competition. It just works! I used to work at Netflix and we used Google Hangouts. It was terrible and had limited features and we did everything possible to hack it to have the features Zoom natively has. Organizations big and small will love … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Zoom Workplace Incentivized Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Zoom Workplace Ease of use sort of like Skype but as a domestic product wasn't useful for the enterprise and Skype for Business was difficult to use for users with many failed conferences Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
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| Webex App | Zoom Workplace | |
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| Likelihood to Recommend | 9.0 | 9.0 |
| Likelihood to Renew | 9.0 | 4.6 |
| Usability | 8.9 | 6.0 |
| Availability | 8.0 | 9.1 |
| Performance | 9.9 | 9.1 |
| Support Rating | 8.2 | 1.6 |
| In-Person Training | 8.2 | 9.1 |
| Online Training | 8.5 | - |
| Implementation Rating | 6.0 | 2.3 |
| Configurability | 6.5 | 9.1 |
| Contract Terms and Pricing Model | - | 8.0 |
| Ease of integration | 9.0 | 7.3 |
| Product Scalability | 7.1 | 9.1 |
| Professional Services | - | 9.2 |
| Vendor post-sale | 9.0 | 9.1 |
| Vendor pre-sale | 8.0 | 7.3 |
