| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Webex Calling | Score8.7 out of 10 | N/A | Webex Calling is Cisco’s flagship cloud calling solution with over 12 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a cloud calling solution. Webex Calling's connectivity and collaboration experience includes calling, meetings, messaging, contact center, and integrated devices. | $17 per month per user |
 Webex Meetings | Score8.4 out of 10 | N/A | Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style. | $14.50 per month per user |
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| Considered Both Products | Chose Webex Calling Webex Meetings, Traning and Webinars Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Webex Calling Its less expensive than Microsoft Teams, and I personally think that the audio and video quality is better with Webex Calling. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Webex Calling Webex has better overall infrastructure. It shouldn't come as a shock as it is backed by Cisco and Cisco is a pioneer in the network space and has amazing overall availability in the market. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Webex Calling Webex Calling is superior in terms of ease of operation, the tool is intuitive and makes the end user experience simple to use. Background noise removal is the best on the market, making calls clearer. Managing the cloud telephony platform is easy to install, it is not … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Webex Calling Perfect suite of applications provided by Cisco Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Webex Calling The big advantage of Webex Calling is that the deployment could be fully in the cloud, you dont need to purchase hardware like SBC and you can add Cisco Webex Meeting and Teams to your user for more collaboration. It's the last piece of the puzzle if you already use theses … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Webex Calling Did not try or evaluate any other products to compare. This was due, in part, to other cisco products we have used successfully in the past and continued with our brand loyalty. The product once again has not disappointed us in any way and we will continue to use and evaluate … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Webex Calling Teams and Skype are great products, but the company decided to go with Cisco Webex Calling because of its easy to use interface and most of its features (which other products have as well). Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info | Chose Webex Meetings The main benefit was the ability to integrate it into our LMS for enterprise level trainings Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Webex Meetings This was an organisational decision. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Webex Meetings The Deskpro system can be integrated very well into the Webex solution and can also be used by employees from their workplace. The integration is simple and can be easily implemented. Unfortunately, the loading times of the devices and the delay are a bit annoying and can be … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Webex Meetings Webex Meetings integrates with other Webex products like Slido increasing our engagement and making the meetings or sessions more interactive. Additionally, the virtual backgrounds are highly customisable and the video and audio quality are better than that of other … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Webex Meetings Best products in Webex suite Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Webex Meetings Webex has finally caught up to MSFT and Zoom since both platforms currently do not support attendees over 200. They are coming out with more feature releases on a monthly basis. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Webex Meetings None, was not the buyer. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
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| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
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| Webex Calling | Webex Meetings | |
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| Likelihood to Recommend | 8.3 | 8.4 |
| Likelihood to Renew | 9.8 | 5.8 |
| Usability | 9.1 | 7.9 |
| Availability | - | 9.0 |
| Performance | - | 10.0 |
| Support Rating | 8.5 | 10.0 |
| In-Person Training | - | 8.2 |
| Online Training | - | 5.5 |
| Implementation Rating | - | 9.8 |
| Configurability | - | 10.0 |
| Contract Terms and Pricing Model | - | 7.3 |
| Ease of integration | - | 10.0 |
| Product Scalability | - | 10.0 |
| Professional Services | - | 8.9 |
| Vendor post-sale | - | 10.0 |
| Vendor pre-sale | - | 10.0 |
