Webex Calling vs. West Unified Communications Services (discontinued)
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Webex Calling | Score8.7 out of 10 | N/A | Webex Calling is Cisco’s flagship cloud calling solution with over 12 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a cloud calling solution. Webex Calling's connectivity and collaboration experience includes calling, meetings, messaging, contact center, and integrated devices. | $17 per month per user |
 West Unified Communications Services (discontinued) | Score4 out of 10 | N/A | West (formerly Intrado) has executed a series of transactions to transition their UCaaS business to numerous other providers, notably Fusion Connect. | N/A |
| Webex Calling | West Unified Communications Services (discontinued) | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | Discount available for annual pricing. | — | ||||||||||||||
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| Performance & Compatibility of Online Events Software |
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| Screen Sharing |
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| Online Meetings / Events |
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| Online Events Collaboration |
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| Online Events Security |
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| Cloud PBX |
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| Call Management |
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| Mobile apps |
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| Unified Communications Platform and Collaboration |
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| Webex Calling | West Unified Communications Services (discontinued) | |
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| Likelihood to Recommend | 8.3 | 8.0 |
| Likelihood to Renew | 9.8 | - |
| Usability | 9.1 | - |
| Support Rating | 8.5 | - |