TrustRadius: an HG Insights company

Zoho Assist vs. Zoho Lens

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Zoho Assist

    Score8.4 out of 10
    N/AZoho Assist from Zoho Corporation is a remote administration tool for SMBs and outsourced IT.

    $12

    per technician/per month

    Zoho Lens

    Score9 out of 10
    N/AZoho Lens is a remote assistance solution using augmented reality.

    $13

    per month

    Pricing
    Zoho AssistZoho Lens
    Editions & Modules
    Remote Support - Standard
    $12
    per technician/per month
    Unattended Access - Standard
    $12
    25 unattended computers/per month
    Remote Support - Professional
    $18
    per technician/per month
    Unattended Access - Professional
    $18
    25 unattended computers/per month
    Remote Support - Enterprise
    $28
    per technician/per month
    Standard
    $13.00
    1 technician monthly / billed annually
    Professional
    $17.00
    1 technician monthly / billed annually
    Offerings
    Pricing Offerings
    Zoho AssistZoho Lens
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Features
    Zoho AssistZoho Lens
    Remote Administration
    Comparison of Remote Administration features of Zoho Assist and Zoho Lens
    Feature
    Zoho Assist
    7.1
    12 Ratings
    Zoho Lens
    -
    Ratings
    Screen sharing6.611 Ratings00 Ratings
    File transfer6.811 Ratings00 Ratings
    Instant message3.712 Ratings00 Ratings
    Secure remote access with Smart Card authentication10.02 Ratings00 Ratings
    Access to sleeping/powered-off computers2.210 Ratings00 Ratings
    Over-the-Internet remote session6.812 Ratings00 Ratings
    Initiate remote control from mobile6.87 Ratings00 Ratings
    Remote management of servers & workstations6.88 Ratings00 Ratings
    Remote Active Directory® management4.43 Ratings00 Ratings
    Centralized management dashboard8.98 Ratings00 Ratings
    Session record9.76 Ratings00 Ratings
    Annotations10.06 Ratings00 Ratings
    Monitoring and Alerts7.14 Ratings00 Ratings
    Multi-platform remote control9.06 Ratings00 Ratings
    User Ratings
    Zoho AssistZoho Lens
    Likelihood to Recommend
    6.8
    (12 ratings)
    9.0
    (1 ratings)
    Usability
    8.7
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.3
    (5 ratings)
    -
    (0 ratings)