| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Slack | Score9.1 out of 10 | N/A | Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The… | $8.75 per month per user |
 Zoho Cliq | Score9.3 out of 10 | N/A | Zoho Chat is a live chat tool, from Zoho Corporation. | $18 per month up to 25 users |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | *Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month. | 10% discount for annual pricing. | ||||||||||||||
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| Slack | Zoho Cliq | |
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| Considered Both Products | | Chose Zoho Cliq Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Zoho Cliq Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Zoho Cliq Essentially the same style of platform. Aside from any "bots" (which I don't use anyways), they appear to do the same thing. But Zoho Cliq comes packed into the Zoho One platform. It's a useful component in a suite of communication tools that allows our office to work and speak … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Slack | Zoho Cliq | ||||||||||||||||||||||||||||
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| Slack | Zoho Cliq | |
|---|---|---|
| Likelihood to Recommend | 9.4 | 9.0 |
| Likelihood to Renew | 10.0 | 10.0 |
| Usability | 9.2 | 10.0 |
| Availability | 10.0 | - |
| Performance | 10.0 | - |
| Support Rating | 10.0 | 10.0 |
| Implementation Rating | 10.0 | - |
| Configurability | 10.0 | - |
| Ease of integration | 7.0 | - |
