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Sprinklr Social vs. Zoho CRM Plus

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Sprinklr Social

168 Reviews and Ratings

Zoho CRM Plus

117 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sprinklr Social

    Score9.2 out of 10
    		N/ASprinklr Social’s platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with capabilities across publishing, engagement, listening, analytics, employee advocacy, influencer marketing and commerce. Content planning and scheduling using an editorial calendar, with a digital asset manager and the ability to publish across channels at AI…

    $359

    per month per seat

    Zoho CRM Plus

    Score8.7 out of 10
    		N/AZoho Corporation offers Zoho CRM Plus, a customer experience management platform that features a virtual AI assistant, process automation and business rules engine, and customer behavior analytics.

    $59

    per month per user

    Pricing
    Sprinklr SocialZoho CRM Plus
    Editions & Modules
    Self-Serve SMM and Customer Service Solution
    $359
    per month per seat
    Enterprise Custom Social Media Management Solution
    Contact Sales
    Basic
    $57
    per month per user
    Offerings
    Pricing Offerings
    Sprinklr SocialZoho CRM Plus
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiscount available for annual pricing.—
    More Pricing Information
    Features
    Sprinklr SocialZoho CRM Plus
    Listening/monitoring
    Comparison of Listening/monitoring features of Sprinklr Social and Zoho CRM Plus
    Feature
    Sprinklr Social
    9.5
    52 Ratings
    Zoho CRM Plus
    -
    Ratings
    Boolean keyword searches10.045 Ratings00 Ratings
    Filtering out noise/spam8.048 Ratings00 Ratings
    Sentiment analysis10.049 Ratings00 Ratings
    Broad channel coverage10.048 Ratings00 Ratings
    Publishing
    Comparison of Publishing features of Sprinklr Social and Zoho CRM Plus
    Feature
    Sprinklr Social
    10.0
    52 Ratings
    Zoho CRM Plus
    -
    Ratings
    Content planning and scheduling10.049 Ratings00 Ratings
    Audience targeting10.044 Ratings00 Ratings
    Content optimization10.042 Ratings00 Ratings
    Workflow management10.046 Ratings00 Ratings
    Engagement
    Comparison of Engagement features of Sprinklr Social and Zoho CRM Plus
    Feature
    Sprinklr Social
    9.7
    51 Ratings
    Zoho CRM Plus
    -
    Ratings
    Automated routing and prioritization9.044 Ratings00 Ratings
    Customer interaction histories10.050 Ratings00 Ratings
    Bulk actions10.047 Ratings00 Ratings
    Marketing
    Comparison of Marketing features of Sprinklr Social and Zoho CRM Plus
    Feature
    Sprinklr Social
    10.0
    44 Ratings
    Zoho CRM Plus
    -
    Ratings
    Lead generation10.031 Ratings00 Ratings
    Content marketing10.037 Ratings00 Ratings
    Paid media management10.032 Ratings00 Ratings
    Campaigns and promotions10.038 Ratings00 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Sprinklr Social and Zoho CRM Plus
    Feature
    Sprinklr Social
    10.0
    55 Ratings
    Zoho CRM Plus
    -
    Ratings
    Twitter10.053 Ratings00 Ratings
    Facebook10.053 Ratings00 Ratings
    LinkedIn10.040 Ratings00 Ratings
    Google+10.027 Ratings00 Ratings
    Instagram10.052 Ratings00 Ratings
    Pinterest10.028 Ratings00 Ratings
    YouTube10.038 Ratings00 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Sprinklr Social and Zoho CRM Plus
    Feature
    Sprinklr Social
    10.0
    54 Ratings
    Zoho CRM Plus
    -
    Ratings
    Campaign success analytics10.050 Ratings00 Ratings
    Real-time tracking10.053 Ratings00 Ratings
    Competitor analysis10.036 Ratings00 Ratings
    Account management
    Comparison of Account management features of Sprinklr Social and Zoho CRM Plus
    Feature
    Sprinklr Social
    9.5
    52 Ratings
    Zoho CRM Plus
    -
    Ratings
    Role-based user permissions & privileges10.051 Ratings00 Ratings
    Mobile access9.045 Ratings00 Ratings
    User Ratings
    Sprinklr SocialZoho CRM Plus
    Likelihood to Recommend
    10.0
    (80 ratings)
    7.7
    (53 ratings)
    Likelihood to Renew
    7.0
    (29 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (8 ratings)
    7.2
    (18 ratings)
    Availability
    9.1
    (5 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (34 ratings)
    7.7
    (42 ratings)
    In-Person Training
    7.0
    (2 ratings)
    -
    (0 ratings)
    Online Training
    8.4
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (5 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.2
    (16 ratings)
    Product Scalability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    -
    (0 ratings)
    7.9
    (4 ratings)