AkkenCloud vs. Zoho Recruit

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AkkenCloud
Score 6.9 out of 10
N/A
AkkenCloud is a cloud-based ATS developed by Akken Inc in New Hampshire. This product offers the full suite of features typical of applicant tracking systems: A user-friendly interface and mobile device integration Batch or mass communication with potential candidates via multiple channels such as email or by leveraging its integration with social networking sites (e.g. LinkedIn) Instantaneous posting to multiple job boards Job alerts and category sorted…N/A
Zoho Recruit
Score 6.4 out of 10
N/A
Zoho Recruit is a cloud-based ATS. Zoho offers a full suite of features typical of applicant tracking systems, including social recruiting and resume parsing. Its custom automatable reports enable analyses of processing and information sharing. It is available in Free, Standard, and Enterprise versions.
$0
Pricing
AkkenCloudZoho Recruit
Editions & Modules
No answers on this topic
Forever Free
$0
Standard
$25
per month per user
Professional
$50
per month per user
Enterprise
$75
per month per user
Offerings
Pricing Offerings
AkkenCloudZoho Recruit
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$30 per user per month
Additional DetailsZoho recruit also provides options for add-ons such as a client portal ($6/license/month) and video interviews ($12/license/month).
More Pricing Information
Community Pulse
AkkenCloudZoho Recruit
Features
AkkenCloudZoho Recruit
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
AkkenCloud
7.7
Ratings
4% below category average
Zoho Recruit
7.0
Ratings
13% below category average
Job Requisition Management6.10 Ratings8.00 Ratings
Company Website Posting8.60 Ratings7.00 Ratings
Publish to Social Media8.60 Ratings6.00 Ratings
Job Search Site Posting8.70 Ratings7.00 Ratings
Resume Management9.40 Ratings7.00 Ratings
Duplicate Candidate Prevention9.20 Ratings9.00 Ratings
Candidate Search4.00 Ratings7.00 Ratings
Applicant Tracking7.50 Ratings7.00 Ratings
Collaboration4.80 Ratings7.50 Ratings
Task Creation and Delegation8.20 Ratings7.40 Ratings
Email Templates8.00 Ratings8.00 Ratings
User Permissions9.00 Ratings7.00 Ratings
Notifications and Alerts7.00 Ratings8.00 Ratings
Reporting8.00 Ratings4.00 Ratings
Customized Application Form00 Ratings5.00 Ratings
User Ratings
AkkenCloudZoho Recruit
Likelihood to Recommend
6.0
(0 ratings)
7.0
(0 ratings)
Likelihood to Renew
7.6
(0 ratings)
10.0
(0 ratings)
Usability
8.0
(0 ratings)
-
(0 ratings)
Performance
6.0
(0 ratings)
-
(0 ratings)
Support Rating
2.0
(0 ratings)
6.0
(0 ratings)
Implementation Rating
6.0
(0 ratings)
-
(0 ratings)
User Testimonials
AkkenCloudZoho Recruit
Likelihood to Recommend
Akkencloud has worked extremely well as an ATS software for our recruiting firm. We deal with a huge volume of clients and candidates and it is difficult to track and manage the different orders and people we have in play. The statuses and on stop shop for requisition details have made things tremendously easy to give real time updates to our managers and client partners.
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With the business I am in I have to be able to search and reach potential candidates from hours away due to the scope of the contract we have covering a solid couple hundred sq. miles of the state; so being able to have a software that can search, sort, rank, and suggest candidates without having to spend ours of time or driving hours for an interview I can connect with one person and make a decision and have the software there for them and send an email or two with the steps and instructions and 5 minutes later be doing the same for another candidate hours away without even needing to leave the office or even from home and knowing that I'm able to monitor and adjust the steps or make adjustments along the way and being able to trust that it is choosing quality candidates and able to help me hire the right people to do my job to keep my contractors and homeowners safe is amazing for our business.
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Pros
  • Notes about candidates are the most helpful because as a recruiter, we talk to so many people a day that it is common to forget the details of some conversations.
  • Being able to notify other people in the organization about notes that are put in is very beneficial if the note needs to be in the system and someone should know about it!
  • Being able to open "candidates" or "job orders" or something else in a new tab is great because then we can have the inbox open while also the candidate notes open, for example.
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  • Like other HR-based services, Zoho Recruit allows you to track the behavior of candidates during the execution of your hiring process, so that you can create constant notes of any problems that may arise and that may prevent a proper job.
  • The relationship between employers and candidates can be measured, which is excellent for creating reports on the development of each hiring process, and employees can then be evaluated on their ability to manage and communicate correctly with each candidate under their direct care.
  • Hiring sessions can be recorded using a variety of methods. It does not necessarily have to be done using an audiovisual recording tool (which is possible through different integrations) but a convenient recording system that allows you to note down important data, and where even the candidate's photographs can be saved.
  • We believe that some features of Zoho Recruit's support service could be improved, although this is probably a general service by the Zoho team for all their programs. The staff is not sufficiently explanatory, and therefore we have not been able to meet our expectations for troubleshooting.
  • We like that using Zoho Recruit is so convenient, and that it interfaces well with the other services that the entire Zoho suite has to offer: Zoho Recruit is a good alternative for human resources, which shows a reliable and easy-to-manage operability, so that all registration and follow-up processes are simple.
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Cons
  • When a candidate applies via applicant tracking, there is a glitch that you have to submit that candidate a different way than other candidates by using the applied function, then submitting from there. That is a glitch that should be fixed. You should be able to submit the same way and allow the system to track that he was a candidate from applicant tracking.
  • The new alerts from notes works well. The only change I would make is it is rather slow to attach a note now since the new messages have been added to notes.
  • Email should be a bit quicker. Rather than going to the server every 5 minutes, it should pull much quicker. That ability is rather easy to fix. Especially since we receive emails on our phone much quicker than we receive from Akken.
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  • When searching for a name, it brings up much too broad of a list.
  • Adding candidates from LinkedIn sometimes has a lengthy delay and takes up to 2 minutes to be able to search from them, though I have found a workaround by navigating to the home page to find activity of adding a candidate.
  • Would be helpful if it were more intuitive with adding duplicates.
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Likelihood to Renew
There is no reason for us to make a switch. Everybody in the office is familiar with it and it allows us to get our work done faster. There are no pressing issues that would warrant a change at this point
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We have evaluated every other ATS on the market, and do so every 1-2 years just to make sure we aren't missing out on anything better, and found that Zoho offers more functionality than any ATS with a per-recruiter-price under $100. Once it introduces automated job alerts and candidate login functionality there will be no reason for us to look elsewhere.
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Usability
Akken is quite easy to use however there are a few more complex functions or multi steps to go through to run reports and find historic information.
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The user interface looks clunky and designed by engineers. I suspect it didn't undergo much user testing.
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Performance
It's an average tool. The calendar function isn't great, email is slow, and there always seem to be day-to-day issues. The functionality is mostly there for a staffing firm, but there are plenty of areas of improvement still needed
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No answers on this topic
Support Rating
The best support we have received has been from sales. Customer success is pretty much a joke. We have been yelled at by customer success reps; been told to take a screenshot of something we are not seeing; been told there are no issues on there in when Akken hadn't been working for hours, only to have it magically fixed shortly after we reported the problem; and been told engineering was working on a problem for weeks without resolution. If you are going to be working with IT Staffing companies, you have to understand that we have a modicum of knowledge in IT, and you can't BS us. Honesty will get you a lot farther than stringing us along with BS.
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I give Zoho Recruit this rating because over all, it has helped me to organize my candidates and saved me time and energy in organizing them myself. Without Zoho Recruit, I simply would not be able to keep my talent pool straight, and it certainly gets the job done. I took off a couple points because if I download a resume after already inputting the candidate into Zoho, it won't automatically sync the two profiles up. It also does not remind me when a task is expired.
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Implementation Rating
Encourage your team to watch the training videos available.
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No answers on this topic
Alternatives Considered
At the time we purchased Akken, it was the least expensive on the market that met our needs. It was fairly intuitive, which is important, and we liked the idea that it was hosted remotely because we had had several instances with our inhouse system going down and nearly lost all of our CRM/ATS databases at one time.
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Zoho Recruit is far superior to all the other tools I evaluated. It alows for a ton of customization across the application. Templates and automated workflows allow for streamlining processes. It has integrations with several Zoho products and external tools, including Zapier. It provides a set of APIs to use with it. It allows for to-do lists with reminders. It allows for storage of all documents shared by candidates, including assignments. It allows you to create customized offer letters for candidates and keep track of them through the application. None of these capabilites are available in the other tools that I experimented with
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Return on Investment
  • The company has pumped enough money into trying to make Akken good that they aren't interested in changing again.
  • Seriously a terrible ATS which slows people down due to the useless functions.
  • More time lost from people needing to fix issues that arise due to the system requirements.
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  • I can't say anything about ROI, but Zoho Recruit made our recruitment process highly effective.
  • We did not need to hire more HR managers as the system helped to manage the processes automatically.
  • We saved money with Zoho Recruit for sure. And this was very best.
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ScreenShots