| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Sprinklr Social | Score9.2 out of 10 | N/A | Sprinklr Social’s platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with capabilities across publishing, engagement, listening, analytics, employee advocacy, influencer marketing and commerce. Content planning and scheduling using an editorial calendar, with a digital asset manager and the ability to publish across channels at AI… | $359 per month per seat |
 Zoho Social | Score8.8 out of 10 | N/A | Zoho Social is a comprehensive social media management platform designed for businesses of all sizes and agencies. It is used to schedule and publish posts, manage conversations—including direct messages, comments, and mentions—across multiple platforms, track keywords, competitors, and hashtags, and generate reports from one dashboard. Supported platforms: Meta (Facebook, Instagram, and Threads), Google Business Profile, YouTube, Pinterest, Mastodon, X (formerly Twitter),… | $15 per month |
| Sprinklr Social | Zoho Social | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
|
| ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | Discount available for annual pricing. | Add Ons Users at $10 / user / month Brands $10 / brand / month Discount available for annual pricing. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Sprinklr Social | Zoho Social | |
|---|---|---|
| Considered Both Products | No answer on this topic | Chose Zoho Social Flexible pricing plan, eco system and value for money Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Sprinklr Social | Zoho Social | |||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Listening/monitoring |
| |||||||||||||||||||||||||
| Publishing |
| |||||||||||||||||||||||||
| Engagement |
| |||||||||||||||||||||||||
| Marketing |
| |||||||||||||||||||||||||
| Channel coverage/integration |
| |||||||||||||||||||||||||
| Reporting/analytics |
| |||||||||||||||||||||||||
| Account management |
| |||||||||||||||||||||||||
| Sprinklr Social | Zoho Social | |
|---|---|---|
| Likelihood to Recommend | 10.0 | 9.2 |
| Likelihood to Renew | 7.0 | 10.0 |
| Usability | 10.0 | 9.2 |
| Availability | 9.1 | 8.2 |
| Performance | 8.2 | 8.2 |
| Support Rating | 10.0 | 9.3 |
| In-Person Training | 7.0 | - |
| Online Training | 8.4 | 8.2 |
| Implementation Rating | 9.0 | 8.4 |
| Configurability | - | 7.3 |
| Ease of integration | - | 3.6 |
| Product Scalability | 8.2 | 8.2 |
| Vendor post-sale | - | 8.2 |
| Vendor pre-sale | - | 8.2 |
