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ALICE Receptionist

Score8.6 out of 10

2 Reviews and Ratings

What is ALICE Receptionist?

ALICE Receptionist is a complete visitor management system that helps businesses to streamline their reception and security processes. It uses AI video avatars to greet guests and provide them with instructions throughout the check-in process, thereby minimizing wait times for visitors. The software facilitates two-way audio and video communication between guests and employees via kiosk or self-service check-in tool, ensuring that they are connected immediately.

In addition, ALICE Receptionist offers multiple features such as ID scanning, checking guests against national registries, lobby monitoring, visual verification through video, visitor image capture among others. This provides enhanced security measures allowing the business to monitor all comings and goings within their premises effectively. Furthermore, integration of third-party tools like Microsoft Active Directory, Skype for Business and Office 365 allows seamless workflows ensuring increased productivity. Overall this comprehensive solution aims to bridge customer service delivery with modern technology advancements in one integrated platform for efficient operations.

Categories & Use Cases

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Technical Details

Technical Details
Mobile ApplicationNo

FAQs

What is ALICE Receptionist?
ALICE Receptionist, from WinTech headquartered in Las Vegas, is a touchscreen visitor management system that greets guests by utilizing two-way video communications, or one-way video or audio-only conversations. It alerts employees at their desks or remotely of visitor arrivals and allows visitors to contact employees or residents in real-time and safely in any building or lobby facility. ALICE Receptionist is enterprise-ready with integrations to VoIP phone systems, Microsoft Lync / Skype for Business and Active Directory. The automated visitor management system checks guests in and out, offers badge printing, as well as visitor induction processes so that companies can better track and manage guests.