What is ALICE Receptionist?
ALICE Receptionist is a complete visitor management system that helps businesses to streamline their reception and security processes. It uses AI video avatars to greet guests and provide them with instructions throughout the check-in process, thereby minimizing wait times for visitors. The software facilitates two-way audio and video communication between guests and employees via kiosk or self-service check-in tool, ensuring that they are connected immediately.
In addition, ALICE Receptionist offers multiple features such as ID scanning, checking guests against national registries, lobby monitoring, visual verification through video, visitor image capture among others. This provides enhanced security measures allowing the business to monitor all comings and goings within their premises effectively. Furthermore, integration of third-party tools like Microsoft Active Directory, Skype for Business and Office 365 allows seamless workflows ensuring increased productivity. Overall this comprehensive solution aims to bridge customer service delivery with modern technology advancements in one integrated platform for efficient operations.