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Blackbaud Fundraiser Performance Management

Score8.1 out of 10

2 Reviews and Ratings

What is Blackbaud Fundraiser Performance Management?

Blackbaud Fundraiser Performance Management is software that supports fundraising efforts. It enables the user to:

  • Work with a designated customer success team to build a fundraising strategy and get individualized support
  • Give frontline fundraisers tools and mobile capabilities to find donors, track interactions, and manage long-term strategy
  • Identify the prospective donors most likely to give using custom predictive modeling and other donor research tools
  • Leverage industry-specific community data to define and meet fundraising best practices

Gift officers and their managers can use Blackbaud Fundraiser Performance Management to optimize gift officer activities, with the goal of maximizing fundraising effectiveness.

  • Enter and manage contact reports, proposals, and tasks quickly and in real time
  • Link related contacts, task, proposals, and donor prospect histories together, even when the information spans multiple years and fundraising tools and resources.
  • Measure and manage a wide range of gift officer activities and results
  • Define best practices and create fundraising strategies based on data

Categories & Use Cases

Serves its purpose but we are looking for a new CRM

Use Cases and Deployment Scope

We use Blackbaud Fundraiser Performance Management as our fundraising platform to track contacts, proposals, and portfolios. It serves as the more user-friendly database, being updated nightly by Banner which is where our entire organization's database is housed. BFPM helps frontline gift officers access their prospects and manage their relationships with relative ease.

Pros

  • User-friendly interface
  • Accessible from anywhere
  • Multi-level search and query functions
  • Streamlined prospect data pages

Cons

  • "MG EVI" scores are a sham
  • Doesn't seamlessly translate over to Banner in certain areas
  • Clunky 'new tab' functionality quickly floods entire browser window.

Most Important Features

  • Contact entry
  • Proposal entry
  • Portfolio assignments and query

Return on Investment

  • MG EVI is not the end-all-be-all it was sold as
  • Still requires use of Banner for certain info
  • Helps streamline data entry by allowing gift officers to enter their own contacts.

Alternatives Considered

Ellucian Banner