#1 most frequent
United States of America
83.6%2,344 installations of 2,805
What is Box?
Box is an online Intelligent Content Management solution that caters to individual users as well as businesses.
Categories & Use Cases
Media
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Screenshot of an overview of Box's intelligent content management platform. It provides a unified, AI-powered approach to managing and securing your unstructured data, or content. ICM provides organizations with collaboration, AI, security, compliance, and workflow tools, interoperable and customizable, to get the most from their content.
Top Performing Features
File sync, storage & archiving
Storage system for long-term preservation & retention of content in an organized fashion; foundational to the ECM.
Category average: 8.5
Content capture & imaging
The system supports the digitization of content.
Category average: 8.4
Enterprise content collaboration
ECM support file and content sharing within the enterprise, or integrate with preferred collaboration software or modules. May also be referred to as social intranet.
Category average: 7.9
Areas for Improvement
Automated workflows
Automated workflows include contract management, invoice processing, etc.
Category average: 7.8
Mobile support
Repository access from mobile devices
Category average: 6.5
Artificial intelligence
Artificial intelligence and natural language processing help automate document classification
Category average: 6.4
Who Buys & Uses Box
#2 most frequent
United Kingdom of Great Britain and Northern Ireland
2.9%80 installations of 2,805
#3 most frequent
Canada
2.4%68 installations of 2,805
One of the best document sharing platform available in the market
Use Cases and Deployment Scope
Box is being used in my current & previously worked organizations as document management platform, for sharing the technical deliverables to the client by safe and secure medium. This basically businesses to share the documents in any format and by assigning the document approval work flow. So we use this platform to share documents (deliverables) to the client, with safety, speed, approval work flow and also get the notifications for the same.
Pros
- Document sharing in any format and without almost any size limit
- Quick, real time notifications, end to end encryption
- Very easy to use User Interface
- Best for sharing technical documents
Cons
- Need more futuristic features and better UI for beginner
- Sometimes Performance is lagging by time delay in sharing or notification emails
- Should have more offline features for remote site usages for customer
Return on Investment
- Good relations with customers
- 100% on time delivery of documents
- Document sharing without reducing size
Usability
No need to think outside the Box
Use Cases and Deployment Scope
I work as a Content Manager in Higher Education. We exclusively use Box to upload and share photos, videos, graphics, and any other pertinent content for the College. This cloud-based solution allows us to share large files with minimal effort to a centralized location. Upon uploading, my team has full visibility into the uploaded content.
Pros
- Box has a phenomenal storage limit and houses 80% of our total content in the cloud
- Box has a strong search feature that allows for ease of use when attempting to locate content
- Box is compatible across Mac devices (iPhone, Mac, iPad, etc.) and offers a seamless transition for me when switching devices
Cons
- Box's UI/UX leaves a lot to be desired. In comparison to platforms like Google Drive, Box is much less user-friendly and certain functions (such as renaming a folder) feels cumbersome.
- Uploading times on Box are slow. Box also lacks a progress bar that articulates in minutes how long the uploading process will take, therefore, it feels as if you are waiting FOREVER for large files to upload.
- The "share link" features are limited and doesn't allow people with the link to upload content to the folder.
Return on Investment
- Through Box, I am able to receive photo/video content from a 40-person team. This keeps us efficient and transparent as everyone on the team has access to the files.
- Box houses 80% of our finalized content. With Box, we are saving thousands of dollars on external hard drives.
Usability
Alternatives Considered
Google Drive and Dropbox
Other Software Used
Google Drive, Dropbox, WeTransfer
The underdog that holds its own
Use Cases and Deployment Scope
Box is our primary cloud based data storage platform. It is the source of truth for our business data. We word directly from Box and collaborate on documents, utilising the built in communication tools.
Prior to utilising Box, we ran our own data server which was expensive to maintain, lacked collaboration features, was difficult to access remotely, and was less secure than Box.
Pros
- Responsiveness
- User experience
- Feature rich
Cons
- The e-sign functionality is catching up to other players
- A built in templating feature
- The AI rollout has been slow and remains at the highest pricing tiers
Return on Investment
- Reduced IT spend on IT infrastructure
- Easier onboarding and offboarding of staff
- Increased access to data from outside of the office meaning the team are more connected than ever.
Usability
Alternatives Considered
Microsoft SharePoint, Dropbox, Google Drive, OneDrive and Apple iCloud
Box is simple, and useful!
Use Cases and Deployment Scope
Box is yet another entry into the cloud storage and sharing space for me. I have used it extensively for file sharing thanks to its simple interface and standalone apps. Media files, PDF documents, and other files have been a breeze to share within Box, and I appreciate the flexibility.
Pros
- File sharing
- File organization
- Interface simplicity
- Box notes
Cons
- analytics for file viewing
- more integrations with project management tools
Most Important Features
- Box Notes
- file sharing
- file organization
Return on Investment
- I can collaboratively discuss and share files with colleagues.
- I can test drive features.
- I can employ the tool with a fee for small projects.
Alternatives Considered
Google Drive
Other Software Used
Airtable, ClickUp, MURAL
Great all-around cloud storage
Use Cases and Deployment Scope
Mainly used to store larger files that I need for work and to collaborate with co-workers.
All of my main work files are stored in Box, so I can access it from any computer if necessary.
I also make and edit project-level files as needed, as well as reports and other relevant files.
All of my main work files are stored in Box, so I can access it from any computer if necessary.
I also make and edit project-level files as needed, as well as reports and other relevant files.
Pros
- Centralize files and data
- Enables collaboration within company
- Flexibility with local drive
- Secure access
Cons
- Sync can be a little buggy
- Troubleshooting is not very intuitive
Most Important Features
- Cloud storage
- Web access
- Storage space
Return on Investment
- Very quick feedback and collaboration
- Able to not lose time when needing to access files
Alternatives Considered
Dropbox
