#1 most frequent
United States of America
92.6%25 installations of 27
What is CallTower?
Founded in 2002, CallTower is a global cloud-based, enterprise-class Unified Communications, Contact Center and Collaboration solutions provider for organizations worldwide. CallTower provides, integrates and supports solutions, including Microsoft® Teams Direct Routing, Operator Connect, Office 365, GCC High Teams Audio Conferencing and PSTN, Cisco® Webex Calling / UCM, Cisco® CCPP, CT Cloud UCaaS, CT Cloud Meeting powered by Zoom and four contact center options, including Five9 for business customers.
Categories & Use Cases
Videos
Who Buys & Uses CallTower
#2 most frequent
India
3.7%1 installation of 27
#3 most frequent
United Kingdom of Great Britain and Northern Ireland
3.7%1 installation of 27
Gold standard implementation
Pros
- Optimized integration with Teams
- Implementation was the 'flagship' experience for us
- Ongoing support is real not just empty promises
- The implementation model was extremely well thought out and was definitive
Cons
- Honestly nothing, I stack up other implementations against theirs, it was that good!
Alternatives Considered
8x8 Work