#1 most frequent
United States of America
83.7%41 installations of 49
What is CrowdCompass?
CrowdCompass is an event management software system offered by Cvent.
Categories & Use Cases
Who Buys & Uses CrowdCompass
#2 most frequent
United Kingdom of Great Britain and Northern Ireland
8.2%4 installations of 49
#3 most frequent
Canada
4.1%2 installations of 49
CrowdCompass is my favorite part of event planning and management
Pros
- Fantastic customer assistance. Always on time, and willing to help.
- Easy to use platform. I was able to create events by myself after the first time (during which a CS rep walked me through all the steps).
- Easy for attendees to use, though a select group did need some extra assistance.
- Easy to make the attendee-facing side look really sleek and well-designed because of easy to use tools.
Cons
- I always wished that the feedback collected through the session listings in the app would link back to Cvent and the Cvent certificate tool so that people could have been given their certificates of completion immediately after submitting their session feedback. That was the one area that I time and again wished would be improved upon. For every event that I used CrowdCompass for (and it was a total of about 6 events with two different companies), I had to do some creative workarounds. I want to say that CrowdCompass's CS team was VERY helpful with this though.
Return on Investment
- We were better able to engage with our customers through the app.
- The app helped modernize the experience for our attendees, and for a software company, it's especially important to show that you are on the cutting edge.
- Feedback collection was made SO much easier, and more immediate, through the different features available to us.
Other Software Used
Zoho CRM, Cvent Abstract Management, Cvent Event Management
CrowdCompass gives your crowd an event compass!
Pros
- Allows for easily built event apps
- Integrates with Cvent to make it easy to manage your event attendees
- Allows you to send out targeted notifications in case of schedule and location changes
- Is available in app stores to download with an attendee hub so you don't have to worry about review times for app launches
Cons
- I would like to see even better integration with Cvent to allow for more content to be shared and not just attendee information
- The app is available in the Apple and Android stores but must be used as a web-based solution for Windows and Google phones
- I would like a little more flexibility in some of the way you can build within the app
Return on Investment
- CrowdCompass has helped us stay on the forefront of event technology
- CrowdCompass has saved us money by allowing us to easily communicate changes and eliminate the need for costly fixes when things fall apart onsite
- Using CrowdCompass has helped my organization significantly reduce our environmental impact by eliminating the need for paper agendas, reminders, departure notices, etc.
Alternatives Considered
QuickMobile and DoubleDutch
CrowdCompass Internal Events Review
Pros
- Push notifications and communication.
- Agenda management.
- Gamification.
Cons
- Limited home screen display options.
- Limited icon packs for content links.
Return on Investment
- Saved significant time communicating with attendees.
Usability
Other Software Used
Concur Travel and Expense, Cvent Event Management, Canva
Love Cvent Products!
Pros
- Helpful resources
- Use branding colors
- Trainings
Cons
- Not all features are user friendly
Return on Investment
- All in one tool
Alternatives Considered
Cvent Event Management
Other Software Used
ClearView CRM, Zoom, Microsoft Teams
Adds more attendee engagement to a variety of events
Pros
- Easy user interface, anyone can use it.
- Set-up on the back-end isn't complicated.
Cons
- Allow for more customization in the menu screen.
- More detailed reporting; custom reporting.
Return on Investment
- Higher attendee engagement opportunities during virtual meetings.
Alternatives Considered
Aventri (formerly etouches)
Other Software Used
Cvent Event Management, Cvent Onsite Solutions (formerly AllianceTech), Aventri (formerly etouches)
