DERDACK Enterprise Alert - Enhancing response and reducing downtime for IT Operations.
Pros
- Self Managed On-Call scheduling for teams.
- Ability to back track an alert and review the stages of escalation.
Cons
- None to mention at this time. Our suggestions have been addressed or recommendations to approach an issue that was given with a was valid.
Return on Investment
- Reduce downtime to contact an application owner.
- Significantly less cost of ownership over five years when compared to a SAAS solution.
Alternatives Considered
xMatters and PagerDuty
Other Software Used
System Center Operations Manager, SolarWinds Network Performance Monitor, Splunk Enterprise
