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Red Falcon

Score7.5 out of 10

20 Reviews and Ratings

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What is Red Falcon?

Red Falcon ERP (Enterprise Resource Planning) from ECI offers a solution designed specifically for the needs of dealers. It is a customizable ERP and ecommerce software that works with QuickBooks® accounting software that is used to automate business processes, and encourage online purchasing to build a brand.


The software aims to enable users to:

· Streamline operations for increased efficiency and productivity.

· Improve profitability through smarter decision-making and cost control.

· Enhance customer service with real-time data and a seamless buying experience.


Red Falcon helps business supply dealers to compete with national chains using Red Falcon while managing all the moving parts of a small business. Some features of Red Falcon include:

Ecommerce

Gives customers a shopping experience that will keep them coming back, turning an ecommerce site into a revenue generator. Red Falcon's ecommerce platform makes controlling the shopping experience easier, to maximize conversion rates and increase customer loyalty.


Pricing groups
Supports an “off-the-shelf” pricing structure, so there's no need to spend time on pricing items, saving on operational costs. The user can change the storefront, pricing, and options for each price group.

Supplier integrations
Designed to make the supplier ordering process simpler with integrations that allow users to submit accurate orders electronically, receive acknowledgments, and manage complex jobs.

Accounting integration
An integration with QuickBooks accounting software ties ecommerce, retail orders, inventory, and financials together directly in Red Falcon, so there’s no switching between programs. Red Falcon and QuickBooks sync throughout the day so the user can access real-time data on inventory levels of stocked items, revenue, and taxes.

Pricing groups
Set up an “off-the-shelf” pricing structure, so there's no need to spend time on pricing items, saving on operational costs. The user can change the storefront, pricing, and options for each price group.

Built-in business analytics
Provides a 360° view to understand the profitability of customers, products, contracts, groups, and employees. Supports decisions based on real-time data to fuel growth. Users can spot important insights with data visualization dashboards.

Cloud Security
As a cloud solution it also provides the user's business with enterprise-level compliance, security, backup, and support.


Red Falcon is presented as an ideal solution for small to medium-sized dealers, such as:
  • IT consumable dealers
  • Art suppliers
  • Educational suppliers
  • GSA contract holders
  • Promoational products dealers
  • Jan/San & breakdown supply dealers

Categories & Use Cases

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Top Rated
2023
Top Rated 2023
Top Rated
2024
Top Rated 2024
Top Rated
2025
Top Rated 2025
Buyer's Choice
2025
Buyer's Choice 2025
Top Rated
2026
Top Rated 2026

Videos

Screenshots

Dashboards available in Red Falcon
Dashboards available in Red Falcon

Dashboards available in Red Falcon

Technical Details

Technical Details
Deployment TypesSaaS
Mobile ApplicationNo
Supported CountriesUSA
Supported LanguagesEnglish

Downloads

FAQs

What is Red Falcon?
Red Falcon is an integrated business management system and eCommerce platform, designed to make the supplier ordering process simpler with integrations that allow users to submit accurate orders electronically, receive acknowledgments, and manage complex jobs. The software automatically connects with major wholesalers and vendors to help users handle products and pricing updates.
What is Red Falcon's best feature?
Reviewers rate Role-based user permissions highest, with a score of 7.7.