TrustRadius: an HG Insights company

Red Falcon

Score7.5 out of 10

20 Reviews and Ratings

Features

Top Performing Features

  • Role-based user permissions

    Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.

    Category average: 8

  • API for custom integration

    An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

    Category average: 7.6

  • Order entry

    Users can enter an order once, and the data flows to all the necessary units such as fulfillment and billing.

    Category average: 8.2

  • Credit card processing

    The software facilitates credit card processing.

    Category average: 7.4

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

  • API for custom integration

    An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

    Category average: 7.6

  • Plug-ins

    A number of third-party plug-ins are available to expand the core functionality of the software.

    Category average: 7.6

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

  • Role-based user permissions

    Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.

    Category average: 8

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

  • Dashboards

    Users can create, customize and share dashboards, which provide an overview of the most important metrics.

    Category average: 7.7

  • Standard reports

    The software offers pre-built reports with metrics standard to the category.

    Category average: 7.5

Order Management

The ability to process orders, and track them from quote to cash.

  • Pricing

    Users can set up complex and unique pricing requirements.

    Category average: 7.8

  • Order entry

    Users can enter an order once, and the data flows to all the necessary units such as fulfillment and billing.

    Category average: 8.2

  • Credit card processing

    The software facilitates credit card processing.

    Category average: 7.4

  • Order Orchestration

    Define and execute order fulfillment processes for products as well as services on the same order.

    Category average: 8