TrustRadius: an HG Insights company

Equifax Workforce Solutions

Score8.1 out of 10

19 Reviews and Ratings

What is Equifax Workforce Solutions?

Equifax Workforce Solutions brings organizations the information, expertise, and HR solutions they need to help meet their compliance commitments and manage the changes that impact their workforce. Our Verification Services and flagship The Work NumberⓇ database help improve the speed of verifications and the accuracy of decisions that help consumers nationwide.

Equifax Background Screening

Use Cases and Deployment Scope

We had to hire over 100 employees within a matter of months and Equifax made our restricted background screening process flow seamlessly. The portal was always easy to log into and use and reports were readily available in a timely manner. I never had an issue not being able to access the platform.

Pros

  • Background screening
  • Credit reporting
  • Sending updates

Cons

  • Credential updates
  • Regulations on screening
  • Some reporting

Most Important Features

  • Background screening
  • Accuracy
  • Reporting

Return on Investment

  • Positive ROI in compliance
  • Reporting accuracy

Alternatives Considered

Checkster

Other Software Used

Bamboo, NetSuite ERP, Paychex Flex

Equifax is great!

Use Cases and Deployment Scope

Equifax Workforce Solutions is a great tool to help with HR, payroll, tax management, and compliance needs of employers everywhere. I used this program with an agency I worked for over a year ago and it helped us address employee needs with ease and organization. So helpful! We love this program.

Pros

  • HR
  • payroll
  • employee benefits

Cons

  • time off
  • tax time receipts
  • navigability

Most Important Features

  • HR
  • benefits
  • payroll

Return on Investment

  • grow our team by 2 employees
  • help us manage benefits
  • makes payroll seamless

Alternatives Considered

Gusto

Other Software Used

Bloomerang, Google Drive, Asana

LawLogix Guardian Delivers on its Promises.

Use Cases and Deployment Scope

LawLogix Guardian is used for new hires to fill out their I-9 forms. It is also key in compliance for our organization, with the ability to verify the employment status of our employees as well as being able to retain any past or current I-9s for as long as we need to or have to.

Pros

  • Compliance
  • I-9 Organization.
  • Employee Verification.

Cons

  • User Interface.
  • Error Identification.

Most Important Features

  • Compliance
  • I-9 Verification.
  • Record keeping.

Return on Investment

  • It has helped us digitize our I-9s, including for employees that have been with us for a long time.
  • It helps us ensure compliance to the best of our abilities in case of any audits.
  • It helps us find record in an organized fashion.
  • It helps us verify employment at the beginning of a new hire's employment to avoid any issues down the line.

Track employee performance with ease.

Use Cases and Deployment Scope

Guardian provides a format for meaningful reviews of Use of Force, Pursuits and officer involved motor vehicle crashes. It also serves as our Early Warning System software to track officer complaints, tardiness use of force and other categories that may point to an officer being at risk. We will also do monthly performance reviews utilizing Guardian, so that supervisors can map an improvement plan for a given officer, and report on follow-up to that plan. But our most common use of Guardian is to note exceptional performance. Officers respond well when they see comments from supervisors telling them they did a good job.

Pros

  • Immediate access to employee performance
  • Allows only members who are affected and their superiors access to employee performance
  • Keep administration aware of entries with immediate email reminders that an entry has been made on an employee.

Cons

  • There should be a means to edit the entry after you have saved it. Sometimes the writer will make an error in spelling and it's permanently saved to the record. Minor issue.
  • Easier way to save entries to your desktop (for proofs).

Return on Investment

  • It gave our department an Early Warning System where none existed.
  • It made it easier to recognize commendable performance
  • It made it easier to track and remedy unsatisfactory performance.

Other Software Used

PowerDMS