TrustRadius: an HG Insights company

Google Meet

Score8.1 out of 10

732 Reviews and Ratings

What is Google Meet?

Google Meet, formerly Hangouts Meet, replaces the former Google Hangouts as the company's G Suite integrated web conferencing tool, allowing users to join meetings directly from a Calendar event or email invite from a computer, phone, or conference room. G Suite's Enterprise edition also creates a dial-in phone number for each meeting, as an additional convenience.

Read more details.

Categories & Use Cases

Product Demos

Google Meet Key Features

Learn about the best (and worst!) features Google Meet has to offer, as determined by TrustRadius' reviewers.
Based on 732 ratings of Google Meet's features
View all Google Meet features

Top Performing Features

  • Participant roles & permissions

    Administrators can grant users different levels of access to conferences, as moderators, presenters, attendees, or participants. Permissions can be set for individual users, or based on user role/group.

    Category average: 8.3

  • Low bandwidth requirements

    Software is optimized so that meetings do not require a huge amount of bandwidth.

    Category average: 7.4

  • Mobile support

    Attendees can access meetings/webinars from mobile devices.

    Category average: 8

Areas for Improvement

  • Record meetings / events

    Meetings and webinars can be recorded for playback.

    Category average: 8.2

  • Q&A

    Attendees can ask questions during the presentation.

    Category average: 8.2

  • Integrates with social media

    Integrates with social media sites like Twitter and LinkedIn to promote meetings and webinars.

    Category average: 7.7

Who Buys & Uses Google Meet

Google Meet Reviews

What users are saying about Google Meet.
View all Google Meet reviews

Google Meet is the Best

Incentivized
Verified User
Employee in Customer Service (10,001+ employees)

Use Cases and Deployment Scope

I think that Google Meet is an amazing product and easy to use. Meet we use in our day to day life and it helps to make a good connection.

Pros

  • Customer meeting
  • Quick connect
  • Slack friendly

Return on Investment

  • Positive

Usability

Lightweight Mobile Browser friendly Video Conferencing tool

Alok Singh ☁️View profile
Technical Consultant in Information Technology at Salesforce (10,001+ employees)

Use Cases and Deployment Scope

We at salesforce using Google Meet for internal team collaboration and video conferencing. It is very lightweight and we are able to run it on browser itself. Everyone in my company is using Google Meet.

Pros

  • It's very lightweight so it doesn't require much internet bandwith
  • Even it's background filters are very good and lightweight
  • It's user experience is very simple and easy to use

Cons

  • I think audio is a concern for me, I find zoom's audio better than Google Meet. so they should improve audio quality

Return on Investment

  • Making remote communication easy
  • We are able to work from different location easily
  • calendar integration makes it easy to schedule meeting with colleagues

Usability

Alternatives Considered

Slack, Microsoft Teams and Zoom Events & Webinars

One of the best platforms for video communications if not the best

Incentivized
Chiara Benedetta CondorelliView profile
Freelance writer and translator at Self Employed (1-10 employees)

Use Cases and Deployment Scope

I decided to use Google Meet more and more because me and anyone I worked/I'm working with realize that it's a more intuitive and simple to use platform, at least when we compare it to the others. Moreover, we face no issues even when a poorer connection occurs either at my end or at the other person's end.

Pros

  • User-friendliness
  • Immediacy
  • Reliability

Cons

  • So far, I have nothing to complain about Google Meet.

Return on Investment

  • It makes every work-related conversations easy to conduct or participate in because I usually experience no issues in either audio or video quality, and well as screen sharing.

Usability

Google Meet Seamless Reliable and Efficient Tool for Video Conferencing

rishabh mishraView profile
Senior Project Manager in Engineering at E2E Telelink India Pvt Ltd (201-500 employees)

Use Cases and Deployment Scope

It is primarily used in my organization for seamless virtual meetings between our employees and clients. It is quite a reliable platform when comes to online interaction and provides smooth communication across departments and teams working remotely. It significantly reduces certain business problems like reducing travel costs, real time collaboration with teams and efficiency of teams regardless of locations. Our organization also utilizes in our regular training sessions and large scale webinars. Meets integration with other Google services is just phenomenal, Meet with Google workspace certainly enhances employees productivity, easy scheduling of meetings, document sharing and screen presentations. We also use meet for daily brainstorming sessions, customer presentations, training sessions and large scale organizational webinars. It is quite an incredible tool for day to day use and is very beginner friendly. Its intuitive dashboard is just flawless and one can easily use it without any specified technical knowledge. At last Google Meet ensures smooth professional virtual interactions among organizations which makes it an indispensable tool for us.

Pros

  • Google Meet provides seamless integration within Google workspace with tools like Calendar, Gmail and Google drives making it an effortlessly to invite people.
  • Users can significantly attach there documents with Google Drive without any hassle. It ensure that all have access to required documents before and while the meeting continues.
  • Google Meet runs very smoothly in browsers that significantly eliminate compatibility issues and can be run on any device.
  • Meeting links can be shared quite easily and in just a single click one can join it that reduces technical barriers.
  • It often works quite well in low bandwidth areas which is truly phenomenal

Cons

  • Its a great tool but it lacks features like muting and unmuting participants on a single click
  • If meeting are going a larger basis there must be a hard mute button to prevent participants unmuting themselves.
  • Its free users cannot record meetings which only available in paid option.
  • It does not have any cloud storage management facility
  • AI enabled noise cancellation feature is useful but significantly needs improvement as it often mute human voices along with background noise.

Return on Investment

  • It's a part of Google workspace so businesses can significantly save up to 50% when opting for it in place of Webex or Zoom
  • It also eliminates travel cost and saves immense time of employees, Whether they require to attend meetings or training sessions which significantly reduces operations cost up to 40%.
  • Real time documentations significantly improved miscommunication between employees and project turnaround times by 25%

Usability

Alternatives Considered

Webex App, Microsoft Teams and Zoom Events & Webinars

Other Software Used

Google Drive, Google Calendar, CRM Assistant for Gmail™

Excellent communicator

Verified User
Employee in Customer Service (201-500 employees)

Use Cases and Deployment Scope

IT is very ease to use, even for the customers also.They were happy to sharing the screen using Google Meet . It is creating a lot of values to the organization. It is easy to schedule meeting whenever we want. Even for now or for later . Screen sharing is the feature most often used by our customers

Pros

  • Easy to share screen
  • Easy to record meeting
  • Easy to use its interface

Cons

  • sometimes connectivity issues might happen
  • Remote access is not there if implemented will be a good one

Return on Investment

  • Screen sharing from customers was a cool feature

Usability

Other Software Used

Slack

Google Meet Alternatives

Products similar to Google Meet that may also meet your needs.
View all Google Meet alternatives
Zoom Workplace
CompareLearn more
Webex App
CompareLearn more
Microsoft Teams
CompareLearn more